PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,847 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As expected, a top quality harness that really does fit perfectly. The three adjustable pieces ensure such a comfortable fit. Thank yoi”

Helpful Report

Posted 3 months ago

And thank you, Joanna for leaving us a lovely review 😊 It is wonderful to hear that we are living up to our name!

Posted 2 months ago

“I’ve bought your products for years , your harnesses are the best . Just bought one for my seven month old rescue pup , as usual your customer service is fantastic , no other company I know of would go to so much trouble to ensure the harness fits properly , sending out different bits and asking for photos to check . Fantastic Thankyou”

Helpful Report

Posted 3 months ago

And thank you for coming back to us once again, Nikki. We just love hearing from our long-standing customers! It is great to hear that the team looked after you so well to ensure the best fit for your new pup 😊

Posted 2 months ago

“Customer service is great and very quick to respond to emails. I brought a harness for my cocker spaniel cross and my large German shepherd. I returned the one for my German shepherd because I just didn't feel it was strong enough to hold his pulling. The smaller one however, seems to fit great, and seems comfortable for my boy. Thank you”

Helpful Report

Posted 3 months ago

And thank you, Amanda for the feedback. I'm sorry to hear that you didn't think the harness was suitable for your GSD but pleased to hear that your lovely Cocker is happy and comfortable in his new harness 😊

Posted 2 months ago

“Highly recommended product. All my dogs wear perfect fit harnesses.”

Helpful Report

Posted 3 months ago

We love that you have a PerfecFit for all your pup! Thank you for the review 😊

Posted 2 months ago

“We got this harness for our English Cocker Spaniel. Although we did go by the measuring guidelines, it does seem to twist round when he's on the lead - he does pull so sadly, although it fits I wouldn't say it was a 'perfect fit'.”

Helpful Report

Posted 3 months ago

Thank you for leaving us your feedback, Adrian. I'm sorry to hear that you are seeing some twisting in your pup's harness. It may be that we need to change up one or more of the section, and we would be more than happy to double check the fit for you. We will be in touch directly to arrange this.

Posted 2 months ago

“Brilliant harnesses, quick delivery and fantastic customer service. 2 happy dogs”

Helpful Report

Posted 3 months ago

A happy dog is the best review that we could ask for, Amie so two is a bonus! 😊 Thank you for taking the time to leave us a review.

Posted 2 months ago

“Excellent customer service and support. Lots of advice on correct item to purchase. The actual harness is good quality and so easy to put on and off.”

Helpful Report

Posted 3 months ago

Thank you, Peter!😊 It is great to hear that the team looked after you well and that you are plaesed with the quality and usability of your new harness.

Posted 2 months ago

“Really pleased with the harness for our 4 month old pup. Was recommended PerfectFit by a local dog trainer and was impressed with all the information available to help us order and the efficiency of the service.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a review and thank you to your trainer for recommending us! It great to hear that you found the process to be quick and easy 😊

Posted 2 months ago

“Replacement part for harness ordered with good advice on sizing when we contacted customer support & quick delivery. Thank you”

Helpful Report

Posted 3 months ago

It is great to hear that your replacement piece arrived in good time and that the team looked after you well. Thank you for the 5 stars, Nickie! 😊

Posted 2 months ago

“Fantastic customer service. I wasn’t sure of harness size I needed. A few measurements and photos later I received the details of size I needed. Ordered Friday arrived Monday. It is indeed a perfect fit.”

Helpful Report

Posted 3 months ago

It is great to hear that the team looked after you so well to ensure the best fit for you pup and that your new harness arrived in good time. Thank you for the review, Lisa! 😊

Posted 2 months ago

“Excellent product, perfect for our growing Great Dane. The individual pieces mean the harness doesn’t restrict him in any way when he’s running around and the front clip is ideal for when he has his ‘more excitable’ moments.”

Helpful Report

Posted 3 months ago

It is great to hear that you are happy with the quality and design of your new harness, Nichola and that it suits your love Great Dane so well. Thank you for your lovely feedback 😊

Posted 3 months ago

“The best harness we’ve tried! Soft but strong and great for sensitive skin!! Love it”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback, Evgenia. It is great to hear that you are so happy with your new harness 😊

Posted 3 months ago

“Have ordered from PerfectFit 4 times, and every time the service and delivery is excellent!”

Helpful Report

Posted 3 months ago

Aw, thank you for coming back to us for a 4th time, Charlotte! it is wonderful to hear that the team have looked after you so well and that you have received your orders in good time 😊

Posted 3 months ago

“I can't thank perfect fit dog harness enough they have helped me so much my cookie and george love their harnesses”

Helpful Report

Posted 3 months ago

Thank you for your lovely review, Lucy! Wishing you and your lovely Cookie & George many happy walkies ahead! 😊

Posted 3 months ago

“New harness for new pup, Lovely fit with no pressure on the neck would highly recommend”

PerfectFit 5 star review on 30th July 2025

Helpful Report

Posted 3 months ago

Aw, Natalie your puppy looks adorable in their new harness. We are loving the red against their black coat! Thank you for sharing and thank you for taking the time to leave us a review 😊

Posted 3 months ago

“I was recommended to Perfect Fit by my vet. I phoned the company and spoke to a lovely man called Jake who helped me through the process of choosing the correct size. The new harness and lead arrived a few days later and I was so impressed, it is indeed a PERFECT FIT. If you are looking for a great harness for your dog, look no further.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave us a review, Jean. It is great to hear that you are happy with the fit of your pup's new harness and that Jake looked after you so well. We will be sure to pass on your thanks 😊

Posted 3 months ago

“Can’t rate this harness highly enough, after expending lots of money on mediocre harnesses I’m so glad I’ve found this brand. Customer service is by far the best I’ve had in along time. Spoke to someone to help me find the right harness for our dog, he was extremely helpful and very knowledgeable on the product. Thank you”

Helpful Report

Posted 3 months ago

This is great to hear, Lucy! We love that you are so pleased with the fit of your new harness and that the team looked after you so well. Thank you for for leaving us such a lovely review 😊

Posted 3 months ago

“I emailed for advice of which size to get for my puppy and got an answer very quickly. I ordered and again the harness arrived in good time. It's fits my puppy well and I am very pleased with both the harness and the customer service. Will definitely be back when he outgrows this one.”

PerfectFit 5 star review on 29th July 2025

Helpful Report

Posted 3 months ago

What a little cutie, Claire! 🥰 Thank you for sharing the pictures of your little one in their new harness. Absolutely adorable! It is great to hear that you are happy with the fit and that the team looked after you well. We look forward to hearing from you again as your pup grows.

Posted 3 months ago

“Love the options of colours, and were super helpful with sizing.”

Helpful Report

Posted 3 months ago

It's great to hear that you are a fan of the colour selection, Megs. Have you seen the limited addition leopard print??? 🐆 Thank you for taking the time to leave us a review 😊

Posted 3 months ago

“Great harness perfect fit for my German Shepherd and great value for money and lovely colour”

Helpful Report

Posted 3 months ago

Thank you for your review, Jennifer. It is wonderful to hear that your lovely GSD is happy in their new harness and that you are pleased with the quality and colour 😊

Posted 3 months ago

PerfectFit is rated 4.9 based on 2,847 reviews