PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,847 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 4th November 2025

Stephanie

Jill Legg

PerfectFit 5 star review on 1st November 2025

Lisa

Gillian Blythe

PerfectFit 5 star review on 26th October 2025

Anonymous

874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Girth fit excellent, not as nice a fit on the chest but he is only a puppy. Fits well when he is walking forwards but a little loose when he decides to move backwards.”

Helpful Report

Posted 3 months ago

Thank you for your useful feedback, Bryn. We may be able to improve the fit for you with some different sized sections. Keep everything that you have for the moment. I can send you out some alternative pieces to try, free of charge. We just ask that you send us back any unwanted items once you are happy with the fit. In the meantime, please do not use the harness as the pieces need to be in resalable condition to be exchanged. We will contact you directly to arrange this for you.

Posted 3 months ago

“Lovely leads to match the boys harnesses - good quality and coloured Co-ordinated too!”

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Posted 3 months ago

It is lovely to hear that your boys are looking all smart in their matching leads and harnesses, Joyce! Thank you for taking the time to leave us a review 😊

Posted 3 months ago

“The harness is well made and comfortable for my dog. Great to be able to replace parts of it, which we did after he managed to chew through one of the clips! Easily and efficiently replaced by PerfectFit if a little pricey. The one drawback seems to be he is able to slip out of it too easily when he decides he doesn't want to go the way I want to and pulls back.”

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Posted 3 months ago

Thank you for your useful feedback, Lynda. It is good to hear that you are happy with the quality and comfort of your PerfectFit Harness. The harness is usually very difficult to get out of, but we never say that the harness is 100% escape-proof. We may, however be able to improve the fit to prevent your dog getting out of it. We will contact you directly to explore this option. Some other preventative measures for dogs who are prone to escaping include: • Avoid putting tension on the lead if it feels like your dog is about to back out of the harness. Try to go with them instead, keeping the lead slack. This avoids them having anything to pull against and will prevent them from wriggling out of the harness. • A double ended lead attached to both the front and rear D-ring also provides extra security as you have 2 points of contact with the harness.

Posted 3 months ago

“Great service! Friendly and helpful from the word go, nothing was too much trouble and there was a determination to make sure we had a fit we were entirely happy with. We are delighted with the harness we purchased and our dog is so happy and comfortable wearing it. You were recommended to us and we would recommend to others. Thank you.”

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Posted 3 months ago

And thank you for the lovely Review, Cheryl! A happy dog and a happy customer is the best review that we could ask for! 😊

Posted 3 months ago

“The best dog harness on the market, in my opinion. Excellent customer service.”

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Posted 3 months ago

We love that you think we are the best, Wendy! Thank you for the review! 😊

Posted 3 months ago

“Great customer service, easy at-home try on. Lots of options. Fits well, not restrictive around the neck and cute colour. I emailed and telephoned and they are responsive on both.”

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Posted 3 months ago

It is great to hear that you found both the phoneline and email services helpful in choosing the best fit for your pup and that you are happy with the fit, Ella. Thank you for leaving us your feedback 😊

Posted 3 months ago

“Brilliant harness and brilliant service. Needed a bigger one for our Border so they sent us just the straps we neded instead of having to buy a whole new harness and they arrived next day!! Would definately recommend. Phill.”

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Posted 3 months ago

Thank you for the review Phill. It is great to hear that the team looked after you well to help you upgrade your lovely Border's harness 😊

Posted 3 months ago

“Excellent service, my order arrived the following... great product too”

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Posted 3 months ago

It is great to hear that you are happy with your new harness and that your order arrived in good time. Thank you for the review, Kathy! 😊

Posted 3 months ago

“Very happy with the harness. Was unsure of the size to order initially, but after contacting the sales team with my dog's information they were able to let me know the exact size required”

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Posted 3 months ago

It is great to hear that you are happy with your harness and that the team looked after you well to find the best sizing for your pup. Thank you for the 5 stars, James! 😊

Posted 3 months ago

“Great service, lovely products that live up to their name”

PerfectFit 5 star review on 20th July 2025

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Posted 3 months ago

What a gorgeous picture of your beautiful pair, Kate! Thank you for sharing and for taking the time to review us! 😊

Posted 3 months ago

“Excellent product and excellent service - very efficient”

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Posted 3 months ago

It is great to hear that you are happy with your new harness and that the team looked after you so well. Thank you for the review! 😊

Posted 3 months ago

“Great customer service from Josh and the team. We got a bigger harness and alternative fittings sent out very quickly in the post after our puppy grew very quickly!”

Helpful Report

Posted 3 months ago

It is great to hear that the team looked after you so well, Amy and that you received the larger pieces for your pup in good time. Thank you for taking the time to leave us your feedback 😊

Posted 3 months ago

“The best harness on the market in my opinion.”

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Posted 3 months ago

Thank you, Hayley! We love that you think that we are the best 😊

Posted 3 months ago

“Harness is a PerfectFit, Milo finds it comfy and easy to put on/take off….adding lead at front gives a much more relaxed walk… highly recommended”

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Posted 3 months ago

It is great to hear that your walks with Milo are feeling calmer with his new harness, Susan. Thank you so much for taking the time to leave us a review 😊

Posted 3 months ago

“Very helpful and knowledgeable staff. I got the Perfect Fit!”

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Posted 3 months ago

Thank you for the review, Denise 😊 it is great to hear that you are happy with the fit and that the team looked after you so well.

Posted 3 months ago

“Absolutely wonderful harness for my little dog- so much that I will be ordering them for all my (5) dogs now in their special colours. Can’t wait for them to arrive. The team are fab and so helpful. Thank you”

PerfectFit 5 star review on 18th July 2025

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Posted 3 months ago

Wow, Julie! Your 5 will look amazing in their matching PerfectFits! Thank you for taking the time to leave us such a lovely review and for sharing the picture of your beautiful pup in her new harness 😊 We can't wait to see all 5 of them together!

Posted 3 months ago

“Fantastic customer service!! So helpful when asking for extra pieces to be sent out, pretty much instant replies. Great product! I have tried pretty much every harness on the market and my dog is quite picky/has also grown a lot in the last few months, so nothing quite fits. It's great that everything is ao adjustable. Would definitely recommend! A bonus is that the materials are very soft and pliable, so it adapts to the dog very well (even if just teying to get comfy when lying down or curled up)”

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Posted 3 months ago

Thank you for taking the time to leave us such a lovely review! 😊 it is just wonderful to hear that the team looked after you so well and that you are happy with the fit, quality and design of your pup's new harness.

Posted 3 months ago

“This is our second one and have had no issues with it”

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Posted 3 months ago

Thank you for coming back to us for a second time, Michael and for taking the time to leave us a review. it is great to hear that you are happy with your harness :)

Posted 3 months ago

“After a lovely quick response to my queries, I received the harnesses and leads required within 2 days. As both of my Dachshunds had suffered twice from the dreaded IVDD I was very anxious to get a suitable harness that was both comfortable and safe for them and I was not disappointed. After adjusting to a perfect fit they were spot on and appeared to be soft and comfortable to wear.”

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Posted 3 months ago

Thank you for your lovely feedback, Beryl :) It is wonderful to hear that the harness suits your beautiful Daxies and is comfortable for them, even with their IVDD.

Posted 3 months ago

“I found it difficult to find a harness to fit my golden doodle. So perfect fit is a game changer. Especially recently when my dog is recovering from the removal of a saliva gland. The harness doesn’t have to go over her head.”

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Posted 3 months ago

It is wonderful to hear that you have been able to find a good fit for your lovely Golden Doodle. We hope that she is recovering well! Thank you for taking the time to review us! :)

Posted 3 months ago

PerfectFit is rated 4.9 based on 2,847 reviews