PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,592 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 9th August 2025

791

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't be anmore helpful. Having boxers it's very hard to get the correct fit but these guys were so helpful and didn't give in until we got the correct fit. Would highly recommend.”

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Posted 4 months ago

Thank you for your lovely review, Amanda. it is great to hear that the team looked after you and your beautiful Boxers so well 😊

Posted 3 months ago

“I haven’t received my order as yet Ordered 02/04 currently 09/04 ? How long is delivery ?”

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Posted 4 months ago

Thank you for your review, Laurie. I have had a look at your order and it does seem to be taking quite a long time to get to you. We will contact you directly and arrange for it to be resent. Do accept our apologies.

Posted 3 months ago

“We have a Yorkshire Terrier and we always had trouble finding a well fitting harness since she became an adult. The perfect fit harness is faultless. I'm not scared that our little one will escape 😊”

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Posted 4 months ago

It is just lovely to hear that your little one is safe and secure in her harness. Thank you for the review! 😊

Posted 4 months ago

“Great service as usual thank you very much”

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Posted 4 months ago

And thank you for the 5 stars! Much appreciated 😊

Posted 4 months ago

“We have found getting a harness to fit our chihuahua very difficult. After 3 deliveries and a helpful support conversation I think we may be there. It's comfortable but our dog did manage to slip the harness - that may have been user error so will keep this under review. Most importantly I know help is on hand and another piece always available to improve the fit. Thank you.”

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Posted 4 months ago

Thank you for the lovely review, Rachel 😊 It is great to hear that you are happy with your little Chi's new harness after a few exchanges. We are aleways here to help!

Posted 4 months ago

“Excellent Customer Service Many Thanks”

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Posted 4 months ago

It is great to hear that the team looked after you so well, Mark! Thankyou for the review 😊

Posted 4 months ago

“Really lovely harnesses in a great choice of colours. The harnesses (which are so adjustable) fit our two JRTs very well. Extremely comfortable and well made. Quick delivery and excellent customer service.”

PerfectFit 5 star review on 8th April 2025

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Posted 4 months ago

Thank you for the lovely review, Michele and for sharing the picture of one of your pup's in their new harness. It isgreat to hear that both of your JRTs are happy and comfortable in their new harnesses 😊

Posted 4 months ago

“We are very happy with our dogs new harness. Thanks for all your help getting the perfect fit for him.”

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Posted 4 months ago

We are very pleased to hear that you are happy, Mary! It is our pleasure. Thank you for taking the time to review us 😊

Posted 4 months ago

“Decided to go for a perfect fit harness because my dog seems tense and thought that this type might help. Good fit nice cosy fleece for comfort around the webbing, and I found that it is not moving so much around the shoulders. Time will tell if it helps with her tress levels. Very satisfied with this product.”

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Posted 4 months ago

It is great to hear that you are happy so far, Marcia 😊 We certainly hope that your little nervous one finds some comfort with a comfortable, secure harness.

Posted 4 months ago

“Fantastic company! Very helpful, friendly staff that went above and beyond in helping us find the perfect harness fit for our dog as he grew. Couldn’t be happier and will always buy from this company.”

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Posted 4 months ago

We love that the team looked after you so well, Janine! Thank you for leaving us such a lovely review! 😊

Posted 4 months ago

“Absolutely fantastic! We have a 5 month old lurcher cross puppy and the team at PerfectFit were so helpful in getting us a harness that fits her well! Will only ever be buying PerfectFit in future and I'll be recommending them to everyone!”

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Posted 4 months ago

Aw, thank you for the lovely review, Vicki and for recommending us to your friends 😊 We look forward to hearing from you as your lovely Lurcher grows.

Posted 4 months ago

“Good customer service.”

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Posted 4 months ago

It is great to hear that the team looked after you well, Mary. Thank you for the 5 stars! 😊

Posted 4 months ago

“Excellent, lightweight harness for my skinny spaniel.”

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Posted 4 months ago

It is lovely to hear that the harness is suiting your little Spaniel, Clare 😊 Thank you for the 5 stars!

Posted 4 months ago

“Got one for my growing puppy, emailed in the measurements and the staff were really quick to respond with the recommendations. Arrived on time and, as named, fit perfectly 😊”

PerfectFit 5 star review on 6th April 2025

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Posted 4 months ago

It is wonderful to hear that we are living up to our name and that your pup's new harness arrived in good time, Bruno! Thank you for the review! 😊

Posted 4 months ago

“Excellent service. Delivery was quick.. Harness was easy to fit.. Has made walking on lead much better it's now a pleasure. My dog soon got used to having it put on and it is more soft than others we have used.”

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Posted 4 months ago

It is just great to hear that the harness has improved your walks, Barbara and that your pup got used to it nice and quickly. Thank you for the lovely feedback 😊

Posted 4 months ago

“Both my dogs wear perfect fit and I know they are safe and secure and I like that you can buy replacement pieces when they are growing up”

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Posted 4 months ago

We love that you have a PerfectFit for both of your pup's, Jo! Thank you for the lovely review 😊

Posted 4 months ago

“Great harnesses and really helpful staff - Jen, thank you so much for everything 🙏🐶🐶”

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Posted 4 months ago

It is great to hear that you are pleased with your new harness and that Jen looked after you so well, Karen. We will be sure to pass n your thanks to her 😊

Posted 4 months ago

“Excellent service. Thank you so much!”

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Posted 4 months ago

We love that the team looked after you so well, Di. Thank you! 😊

Posted 4 months ago

“This is the 3rd harness ordered as recommended by our dog trainer and walker. Only replaced after 2 years as dog got caught and harness had to be cut.”

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Posted 4 months ago

Thank you for coming back to us for a 3rd time, Sarah! We hope your dog is OK after their ordeal?? Thank you for taking the time to leave us a review 😊

Posted 4 months ago

“The size guidance given over the phone was very helpful. We are pleased with the harness and have bought a sceond!”

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Posted 4 months ago

Thank you for coming back to us for a second harness, Terry! it is great to hear that you found the helpline helpful in find the best fit for you pup. Thank you for the lovely feedback 😊

Posted 4 months ago

PerfectFit is rated 4.9 based on 2,592 reviews