PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,077 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

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PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our third PerfectFit harness. The customer service is warm and expert. The harness really is a perfect fit!”

Helpful Report

Posted 7 months ago

Thank you for coming back to us for a third time, Alison! it is lovely to hear that the team looked after you well and that you are happy with the fit 😊

Posted 7 months ago

“Amazing my dogs fit it perfectly and so good on walking with the perfect fit on she was pulling so bad now it's a pleasure to walk het”

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Posted 7 months ago

it is lovely to hear that the harness has improved the quality of your and your girl's walks, Pamela. Thank you for the review 😊

Posted 7 months ago

“I needed to get some larger pieces for dog harness. Such good service! Perfect Fit called me back to check sizes I had ordered, sent me two different sizes so that I could be sure of a perfect fit! Speedy delivery, easy returns for the pieces that I didnt need. Very helpful, friendly and professional. I highly recommend Perfect Fit to anyone wanting their dog to be comfortable in its harness. Good styles and wonderful choice of colours too. I wont ever be choosing any other make. Thank you so much.”

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Posted 7 months ago

We love that you are with us for the long-haul, Susan and that the team looked after you so well to ensure the best fit for your pup. Thank you for the lovely feedback! 😊

Posted 7 months ago

“Perfect fit as it says. Very pleased with it”

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Posted 7 months ago

We love that we are living up to our name! Thank you for the review! 😊

Posted 7 months ago

“I'm so happy with this harness (as is my dog Bailey). I wasn't sure what size to get as Bailey is a mixed breed and an unusual shape, but after using their enquiry form as suggested for mixed breeds on the website, with some measurements and some photos they suggested the perfect size first time! Excellent customer service and will definitely use again and would happily recommend to anyone.”

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Posted 7 months ago

We love that the team looked after you well t ensure the best fit for your mixed breed, Helen! 😊 Thank you for the lovely review!

Posted 7 months ago

“Very helpful service to fit a non standard dog 😊😊 I use these harnesses on my spaniel and have always found them brilliant but have now got one for my mums rescue dog. With the help given the fit is perfect!! 😊😊 Thank you.”

PerfectFit 5 star review on 15th September 2025

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Posted 7 months ago

And thank you, Claire for taking the time to leave us a review 😁 Your Mum's rescue is looking very smart in their new harness and we love that your spaniels all have one, too!

Posted 7 months ago

“Great company. Excellent communication, customer service and delivery. The staff at Perfect Fit helped us to get the right harness size for our whippet puppy. We struggled to find a harness to fit her properly and tried three other different brands of harness, but none of them gave a snug, secure, comfortable fit. Tried a couple of different sizes with Perfect Fit and quickly found the right combination. I'm able to walk my puppy with confidence now as I know she is comfortable, happy and secure in the perfect fit harness. I also bought the training lead which is brilliant - the fleece on the lead makes it so soft and comfortable on the hands and feels so much easier for me to manage than other leads. So happy to have found Perfect Fit! Thank you for all your help.”

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Posted 7 months ago

We are very happy that you found us too, Joanne! 😁 We love that your little whippet happy and comfortable in her harness and that you are pleased with your new lead.

Posted 7 months ago

“We are very pleased with our purchase. Having bought other harnesses for our dog Pickle we were very happy when the one we have recently bought fitted perfectly. Pickle looks very smart wearing it too!! Customer service was fantastic, very prompt service and replies to all my queries before purchase. Thank you 🤩”

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Posted 7 months ago

And thank you, Nicki for the lovely review! It is great to hear that Pickle is happy in their new harness and looking smart! 😁

Posted 7 months ago

“As an owner of a basset hound finding a well fitted harness is nigh on impossible but in a nutshell the perfect fit harness is perfect. Soft fleece against the skin and the flexible interconnected components mean you can find that perfect fit.”

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Posted 7 months ago

Thank you for the lovely feedback, Patricia 😁 We just love to hear when we have been able to help with a well-fitting, comfortable harness for a pup who has struggled in the past.

Posted 7 months ago

“Best Harness ever. We have one in ever colour except pink and always reccomned them to friends and people we see out. No more scared dog not wanting anything to go over his head or too tight and with the option of mis and match we sometimes coordinate our outfit and harness!!”

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Posted 7 months ago

We LOVE that you have one in every colour, Kathryn and that you coordinate your outfits. Great work! 😁 Thank you for taking the time to leave us a review!

Posted 7 months ago

“Really helpful and a lovely range. Really easy to try different sizes and adjust”

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Posted 7 months ago

it is great to hear that the team looked after you well and that you are happy with your new harness, Tracy. Thank you for the review! 😊

Posted 7 months ago

“A great harness. Feels really comfortable. In fact, this is my second one as my dog outgrew his first one.”

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Posted 7 months ago

Thank you for coming back to us for a second time, Alan! It is fab to hear that your pup is comfortable in their new harness 😊

Posted 7 months ago

“Excellent harness and fits amazingly. I have two dogs and use them on both. Very comfy and soft for them as well”

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Posted 7 months ago

We love that you have a PerfectFit for both of your pups, Michelle and that they are happy and comfortable in them. Thank you for the lovely review! 😊

Posted 7 months ago

“These Harnesses are the best, there is no doubt about it. I would only suggest to update your website, it is clunky (not very user friendly) and feels 90s.”

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Posted 7 months ago

We love that you think that we are the best harnesses! Thank you for the feedback regarding the website. We will certainly pass this on to the IT team for you.

Posted 7 months ago

“Fabulous harness and adjustable at every point. Soft and comfortable and has overcome the rub issues we have had with previous harnesses- thank you!”

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Posted 7 months ago

Aw, this is great to hear, Sarah-Jane! We love that your pup is more comfortable now in their PerfectFit 😊 Thank you for the great feedback!

Posted 7 months ago

“Perfect fit by name and perfect fit by nature. These harnesses are excellent and made in the UK. What’s not to like.”

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Posted 7 months ago

it is great to hear that we are living up to our name, Matt! Thank you for the review! 😊

Posted 7 months ago

“Responded very quickly to my question about the part I needed to replace for my dog. Once ordered despatch was very quick”

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Posted 7 months ago

It is great to hear that replacing a section of your harness was quick and easy, Daphne ☺️ Thank you for the lovely feedback!

Posted 7 months ago

“I always buy these leads and harnesses as they are made well, fit well and they are so helpful to deal with Lots of colours to choose from too.”

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Posted 7 months ago

it is great to hear that you come back to us as you are happy with the fit and style and that the team have looked after you well. Thank you for the lovely feedback! ☺️

Posted 7 months ago

“Explored PerfectFit as it is fully fleece lined. It’s a three part system to ensure that PerfectFit. Bought it because their customer support team engaged with my questions and recommended a specific size based on my dog’s measurements and pictures. THEN they found me a US-based reseller to help avoid shipping and tariff costs. Even pulled my order out of the post and cancelled it. Top Marks! The fit works great and the fleece helps avoid rubbing on tender “armpits.”. My pup is skittish, so having options on how I can put it on her is an added bonus. She’s still growing, so I’ll be back to replace pieces as she grows. Front clip works a treat as well due to how well this fits my dog. If they don’t fit in the chest, the front clip is useless.”

PerfectFit 5 star review on 11th September 2025

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Posted 7 months ago

Thank you for your thorough review, Heather and for sharing the picture of your lovely girl in her hanress with us. She's just lovely! ☺️

Posted 7 months ago

“We ordered harness parts and one of them was a little small just based on the original one that we had. Perfect fit sent us a bigger piece and it fits perfectly. We can recommend this company and their harnesses”

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Posted 7 months ago

It is wonderful to hear that you found the exchange service helpful in ensuring the best fit for your your pup, Carol. Thank you for the review! ☺️

Posted 7 months ago

PerfectFit is rated 4.9 based on 3,077 reviews