PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,606 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

Tracy Rogers

PerfectFit 5 star review on 10th August 2025

Holly

794

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As the name states … perfect fit and great customer service , all 3 of my dogs have a Perfect Fit harness , best on the market. I love their offer to send you parts to try and trust you to send back the wrong size part . Lovely company , wonderful product , I got the size right first time this time but previously they have been really helpful”

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Posted 4 months ago

We LOVE that all three of your pups have a PerfectFit Linda! Thank you for coming back to us once again and for leaving us such a lovely review 😊

Posted 4 months ago

“The harness is quite literally a perfect fit! I emailed customer services as I was unsure of the correct size to buy my puppy. This harness fits well, comfortable and can be put on the dog in mulitple ways. My dog has taken to it well. Would highly recommend. I also don't feel so bad when he is pulling like a train!”

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Posted 4 months ago

Thank you for recommending us, Corrinne 😊 It is great to hear that you are happy with he comfort and fit and that your puppy has taken to it well.

Posted 4 months ago

“The fit is perfect for my cross breed as you can customise the fit to ensure that it is the correct shape for your dog. Also the bonus is that it is easy to get on and off without causing any stress to my dog”

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Posted 4 months ago

It is great to hear that you found the best combination of pieces for your lovely cross, Christine 😊 Thank you for taking the time to leave us a review.

Posted 4 months ago

“Used the calculator for the right size for Hamish my BT he was at the top end of the scale for small. I tried it and thought maybe bigger. I sent photos. Jake was great getting back to me quickly. First thing the back was on the wrong way ! Silly me. But he also felt the pictures after the adjustment looked like another set would be better. Amazingly it arrived the next day and as they say was a perfect fit. 5* all round. Quality is fantastic so comfortable for him customer services fantastic. Would highly recommend”

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Posted 4 months ago

Wow! Thank you for taking the time to leave us such a lovely review, Fiona! It is wonderful to hear that you now have the best fit for your BT and that Jake looked after you so well. We will be sure to pass him your thanks 😊

Posted 4 months ago

“I have had perfect fit leads and harness for a number of years. The harness is perfect, but I am a bit disappointed with the lead, there is no handle loop to hold the lead on 2 meter length lead .”

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Posted 4 months ago

Hi Beverley. Don;t worry, I can help with this! 😊 The 2m lead can be used in two ways. *You will notice that it has little metal loops all the way down its length. If using as a single lead, you can loop one end over to create a handle. *Alternatively, you can use it as a double ended lead attached to both the front and rear D-rings on the harness. This give you the ability to offer gentle guidance from the front during loose-lead training.

Posted 4 months ago

“As you would expect, my new harness is a perfect fit! Highly recommend”

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Posted 4 months ago

Thank you for recommending us Jenny! We love that we are living up to our name! 🥰

Posted 4 months ago

“Does what it says perfect fit 👍”

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Posted 4 months ago

It is wonderful to hear that we are living up to our name, Steve! Thank you for your lovely feedback 🥰

Posted 4 months ago

“Very good delivery time and customer service. Perfect fit, perfect business model!!”

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Posted 4 months ago

it is great to hear that the team looked after you well and that your received your new harness in good time. Thank you for your feedback, Theresa! 🥰

Posted 4 months ago

“First time purchasing after being recommended by our trainer. So glad we did! Excellent customer service, very friendly with lots of good advice for our growing puppy. Harness fits well and our puppy looks comfortable in it. Thanks!”

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Posted 4 months ago

And we are glad that you did, too Sarah 🥰 It is wonderful to hear that your puppy seems comfortable in it. Thank you for your review and thank you to your trainer for recommending us!

Posted 4 months ago

“It is a great harness, great fit and love the option to change any part I need. However, I wish the fleece on the girth piece was stitched all the way to the top, as right on top where fleece ends it moves to the side during the walk. I’ll stitch it myself, but this is a thought for the future.”

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Posted 4 months ago

Thank you for leaving us your useful feedback, Zavile 🥰 We keep the edge of the fleece loose so that the girth strap can be adjusted. Just bare that in mind, if you do decide to put a stitch in it. You could also try tightening the girth strap a little.

Posted 4 months ago

“Delighted with Perfect fit harness. Our rescue border collie certainly walks more calmly with it. The ability to change parts to adapt more specifically to build of the individual dog is excellent. Have recommended you to a neighbour who has a rescue dog from Romania. He had physical disabilities that have caused problems in obtaining comfortable harnesses. Excellent. Thank you.”

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Posted 4 months ago

Thank you for recommending us to your neighbour, Sandra! Much appreciated! We love that your lovely rescue Collie is happy and comfortable in their new harness 🥰

Posted 4 months ago

“Great quality, exceptional customer service. Easy to fit, and is a better fit than the other harnesses we have tried!”

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Posted 4 months ago

It is wonderful to hear that you are happy with the quality and fit of your harness and that the team looked after you so well, John. Thank you for your feedback! 😊

Posted 4 months ago

“This was recommended by my dog trainer who fitted my puppy with his first harness. Very important to me that a harness does not injure or harm my pup and gives him freedom of movement.”

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Posted 4 months ago

Thank you for your review, Lynne and thank you to your trainer for recommending us 😊

Posted 4 months ago

“Proffesional from the moment they answered my call. Knowledgeable about thier product and guided me through the website with ease. I can see me staying with this brand because I know the product is of good quality and thier customer service is excellent.”

PerfectFit 5 star review on 27th March 2025

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Posted 4 months ago

Thank you for your lovely feedback, John. It is great to hear that you were pleased wit the service and your puppy's new harness! 😊

Posted 4 months ago

“Delighted with Dexter's PerfectFit Sent three photos, weight and girth measurement and within a few days received the PerfectFit Harness, which was exactly a "Perfect Fit" for my dog”

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Posted 4 months ago

We love that we are living up to our name, Nancy! 😊 Thank you for taking the time to review us.

Posted 4 months ago

“Ted my Pomapoo has recently been diagnosed with osteoarthritis at a young age of 6. After a recent visit to a physio it was suggested to try a PerfictFit harness. It really has changed walking Ted ( he is a puller on lead) he is more comfortable the harness is more balanced and the padding is all in the right places. I would definitely recommend and service was amazing and quick. Thank you love Ted 🐾”

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Posted 4 months ago

Aw, we love this! It is just wonderful to hear that poor Ted his happier and more comfortable in his harness. Thank you for the lovely review! 😊

Posted 4 months ago

“great harness - great service - harness was too small so new bits were sent out and problem solved”

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Posted 4 months ago

It is great to hear that the team helped to fix the fit nice and quickly, Sue 😊 Thank you for your review!

Posted 4 months ago

“Great product , lasts for years, fits my dog well and she is happy to wear it”

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Posted 4 months ago

A happy dog is the best review that we could ask for, Alison! Thank you fro your lovely feedback 😊

Posted 4 months ago

“Second purchase with PerfectFit as my 9-month old puppy out grown gurth attachment. Great idea of the 3-piece system, we only needed get 1 piece than a whole harness.”

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Posted 4 months ago

It is great to hear that you are finding the modular system helpful as your puppy grows, Vanessa! 😊 Thank you for your review.

Posted 4 months ago

“I have tried many harnesses over the years, that were just a waste of money. Then around 4 years ago a friend recommended Perfect fit and I have never regretted it. They are the best harnesses that I have ever used. They are a perfect fir for my dogs, each piece is perfectly measured to ensure any dog can wear one. I've just added a new addition to my family, a little black lab puppy called Mufasa, he now has his own puppy perfect fit harness, I'm so confident in this product that I also bought another harness that will fit him in a couple of months. I highly recommend Perfect fit harness.... go on give it a try”

PerfectFit 5 star review on 25th March 2025

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Posted 4 months ago

Thank you so much for the lovely review, Jacqueline and for sharing the pictures of Mufasa with us. What a sweetie! We hope to hear from you again in the future as he grows! 😊

Posted 4 months ago

PerfectFit is rated 4.9 based on 2,606 reviews