PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,077 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

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PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had many harnesses over the years, some expensive ones but there’s no comparison with the perfect fit harness it’s simply the best 😊”

PerfectFit 5 star review on 11th September 2025

Helpful Report

Posted 7 months ago

Thank you for your lovely feedback, Sue and for sharing the pictures of your lovely pup with us. Just adorable! We are very pleased that you think we are the best! ☺️

Posted 7 months ago

“The Harness is the best one I have ever tried on my Cocker Spaniel. I think that the most important thing for fitting a harness on your dog is being a good fit and very comfortable for your dog to wear. This is the second Perfect-Fit I have purchased and will definately buy a third one if need be. Perfect-Fit do a lovely range of colours and the most important of all is that they are very helpful if you have any concerns about sizes and fitting Angela Cunnington”

Helpful Report

Posted 7 months ago

Thank you for your lovely feedback, Angela! ☺️ It is lovely that you have come back to us for a second time and are still very happy with your harness.

Posted 7 months ago

“Thank you for the incredibly friendly and helpful customer service, helping us to get the correctly fitting harness for our new Chihuaua puppy. We will be back for another once he has grown for sure!”

PerfectFit 5 star review on 10th September 2025

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Posted 7 months ago

Awww, just look at this beautiful pair in their matching PerfectFits, Jessica! Just adorable! 😊☺️ We look forward to hearing from you as your pup grows!

Posted 7 months ago

“We love the Perfect Fit Harness, mainly because it is unique in design and adaptable to your dogs shape and size. The pieces can be replaced individually as the wear out. It washes well and is strong enough to take the excitement and eneergy of Ollie our Springer spaniel when he is out walking or charging through the woods.”

Helpful Report

Posted 7 months ago

Thank you for the review, Julie. We are very pleased to have Ollie the Springer's tried and tested stamp of approval! 😊

Posted 7 months ago

“Fab harness had this for our staffy since a pup recommended by our dog walker/trainer. Not too bulky and washable.”

Helpful Report

Posted 7 months ago

Thank you, Sarah. We love that you think the harness is fab! 😊 Wishing you and your Staffy happy walkies!

Posted 7 months ago

“Really friendly and helpful customer service with prompt delivery”

Helpful Report

Posted 7 months ago

Thank you for the review, Mark. It is good to hear how well the team looked after you and that you are happy wit the clip 😊

Posted 7 months ago

“Customer service is great and the harness was sent on the day of the order. I’ve ordered PerfectFit harnesses in the past and have always been very pleased with the quality”

Helpful Report

Posted 7 months ago

It is wonderful to hear that the team looked after you well and that your order arrived in good time, Pamela. Thank you for the lovely feedback 😊☺️

Posted 7 months ago

“The harness was perfect as always. Now that I know his measurements it is so easy. The young man who answered my call was very kind and efficient. Thank you Perfect Fit.🐕‍🦺”

Helpful Report

Posted 7 months ago

Jake will be very pleased to be called a 'young' man, Virginia! ☺️ Thank you for the lovely review and it is great to hear that you find ordering easy now that you have your pup's measurements.

Posted 7 months ago

“Gilly was very helpful with the sizing up,so when the harness came it was the perfect fit.”

Helpful Report

Posted 7 months ago

It is great to hear that Gilly looked after you well to help with upsizing your pup's harness. We will be sure to pass on your thanks ☺️

Posted 7 months ago

“Coco is very happy and comfortables with her first harness. Comes with easy to follow directions of how to fit and with a very helpful call I was sent an alternative piece which made all the difference to her fit . Perfect”

PerfectFit 5 star review on 9th September 2025

Helpful Report

Posted 7 months ago

Aw, Coco is looking super in her new harness, Sally! Thank you for sharing the pictures with us ☺️ It is great to hear that you found our exchange service useful in finding the best fit for her!

Posted 7 months ago

“This is my third perfect fit harness, i have 3 dogs and they all wear them, all different colours so i can identify which one belongs to which dog. I would highly recommend these harnesses The customer service is brilliant, only a phone call away if you ever need to speak to someone”

Helpful Report

Posted 7 months ago

We love that you have a PerfectFit for all three of your pups Fiona, and we also love your colour-code idea! ☺️ Thank you for the lovely review.

Posted 7 months ago

“Perfect fit is exactly what it says, this is the fourth one I've bought. However struggled with the website this time, had to keep logging out to update each item. Also tried to place order by phone but was told no one was available and that they would call me back. No one did. So in summary the product is 5star but customer service not what I've come to expect over the last nine years.”

Helpful Report

Posted 7 months ago

Thank you for the review, Yvonne. We are sorry to hear that you did not hear back from us, that is most unusual, so do except our apologies. Although we have not had any other reports of customers having problems placing an order, We have passed your feedback regarding this on to the IT team just in case ☺️

Posted 7 months ago

“Perfect Fit harnesses live up to their name - soft, secure, and backed by outstanding customer service! Our second Perfect Fit harness and still the best - happy dog, happy owner!”

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Posted 7 months ago

A happy dog and a happy owner is the best review that we could ask for, Lesley! Thank you for the lovely feedback ☺️

Posted 7 months ago

“Excellent customer service and support thank you”

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Posted 7 months ago

It is lovely to hear that the team looked after you so well, Louise! Thank you for the feedback! ☺️

Posted 7 months ago

“Fast delivery, perfect in fact ❤️”

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Posted 7 months ago

We love that we are living up to our name and that your new harness arrived in good time. Thank yo for the review, Tracy!☺️

Posted 7 months ago

“Always good service from Perfect Fit and can highly recommend their harness system. We have a Patterdale Terrier and he’s always calm and cooperative when he’s in his harness and lead. Just bought him a new set”

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Posted 7 months ago

It is excellent that your lovely Patterdale walks nice and calmly in their PerfectFit. We love that he had a fresh set to enjoy his walks in. Thank you for the review! ☺️

Posted 7 months ago

“Fantastic fit, very adjustable. My dog is secure, no backing out like some other harnesses.”

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Posted 7 months ago

We love that you have a secure fit for your pup, Sue! Thank you for the lovely review! ☺️

Posted 7 months ago

“Brilliant customer service”

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Posted 7 months ago

It is great to hear that the team looked after you so well, Rebecca! Thank you for your feedback! ☺️

Posted 7 months ago

“Good product. Fits well and comfortable with the fleece lining. The D rings slip around a little too easily - which I find aesthetically annoying but overall I'd recommend this to others. The help line was also answered quickly and the people are knowledgeable. Being able to swap out parts that aren't quite rigth offers a great customer experience and as my dog grows I can change up parts without having the expense of buying a whole new harness.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave us a review, Paul ☺️ It is great to hear that you found the helpline useful in choosing the best fit for your pup and that you are a fan of the modular design. Thank you for your feedback regarding the D-rings. We will certainly pass your thoughts on to the development team.

Posted 7 months ago

“Always good quality and comfortable for dogs that pull hard Very good especially for huskies and malamutes Look amazing and built to last we’ve had 2 for over 5 years with no issues”

Helpful Report

Posted 7 months ago

Thank you for the review, Dean! It is great to hear that your harnesses have stood the test of time, even with your strong breeds! ☺️

Posted 7 months ago

PerfectFit is rated 4.9 based on 3,077 reviews