PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,077 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

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PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had any luck getting a harness to fit, but I was recommended Perfectfit. I contacted them for help on size for my puppy and they were super helpful. Sending several size alternatives so I could mix and match the different components. So easy to fit and sits comfortably on my puppy”

Helpful Report

Posted 7 months ago

We love that you found our exchange service helpful in achieving the best fit for your puppy, Karen. Thank yu for taking the time to leave us your lovely feedback ☺️

Posted 7 months ago

“I have tried to find the right size for my little dog Then I heard about Perfect Fit amazing I can not believe how simple and easy to put on I am so thrilled a strong harness and lead a wonderful find look no further Thank You Perfect Fit B A Jacobs”

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Posted 7 months ago

And thank you, Barbara for your lovely review! It is just great to hear that you are finding your pup's new harness easy to put on and are happy with the fit ☺️

Posted 7 months ago

“Very happy with our purchase. We needed to change the Y front to a smaller size, customer service was brilliant and very prompt, new piece arrived next day, I returned the original and received an email to let me know they had received it. If only other companies were as considerate!! We now have two harnesses, and as the name says they are a perfect fit. Will need another soon for the latest pooch 😁”

Helpful Report

Posted 7 months ago

It is just great to hear that the team sorted your exchange quickly and simply, Denise. We love that we are living up to our name, too! Thank you for your lovely feedback ☺️

Posted 7 months ago

“The name of the brand is just what it is. Our dogs harness is a perfect fit. We as bought a cheaper harness but our puppy slipped out of it! Easy to put on and washable as well. Well done PerfectFit”

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Posted 7 months ago

We are very pleased to ear that we are living up to our name, Joanne! We are very happy to hear that you are happy with your new harness ☺️

Posted 7 months ago

“I needed a harness for my little puppy, the store ones just wouldnt work, too big, too flimsy, too thin etc. Got in touch with Perfect Fit, recieved guidance, options and ongoing support. He now has a comfortable soft harness, that he can grow into and I can adjust. As I dont know how big he will be, I can buy whats needed when its needed. We love our dogs and getting a perfect fit harness is for me part of that.”

PerfectFit 5 star review on 24th September 2025

Helpful Report

Posted 7 months ago

Aww, just look at your little one in his harness! He's just adorable!☺️ We are pleased to hear that you will stick with us as he grows. Thank you for the pictures and the lovely review, Steve!

Posted 7 months ago

“Amazing company. We’ve used their harness since our border collie was a pup (3 years ago) and loved it. He’s gotten a big bigger so we needed a larger girth piece, however I ordered the wrong size. They instantly sent out the correct size no questions asked and the return process for the smaller one was very simple. Fantastic product, lovely service. Highly recommend.”

Helpful Report

Posted 7 months ago

It is great to hear that the team sorted your exchange quickly and simply and that your lovely Border now has a well fitting harness. Thank you for the review! ☺️

Posted 7 months ago

“Excellent harness and amazing customer service. Our second harness as we’ve been really pleased with the original harness. Ordered another harness as we were due to go on holiday and the forecast was quite wet so decided 2 would be useful. I was unsure whether to adjust the sizes and phoned to check for advice. Could not have been more helpful. Harness arrived on time too.”

Helpful Report

Posted 7 months ago

We are loving your wash-one-wear-one idea and that your new one arrived in time for your holiday. Thank yo for the lovely review!☺️

Posted 7 months ago

“I have struggled to find a harness that fits Enzo properly, he’s a cutie but an odd shape, not a standard breed size that’s for sure. Perfect fit were so helpful, customer service were excellent as initially ordered the wrong size, sent in a photo with him wearing it and they sent out “ the perfect fit”. I have always had to chase him to put his harness on, but since he’s got his new harness, he’s waiting g by the door. I’d never heard of perfect fit before, it was a chance conversation with another dog owner that convinced me to try them, my self and Enzo are so glad we did.”

PerfectFit 5 star review on 23rd September 2025

Helpful Report

Posted 7 months ago

And we are glad you did too, Jane! Enzo is certainly a real sweetie! ☺️ Thank you for taking the time to leave us such a lovely review and for sharing the pictures of Enzo in his harness with us!

Posted 7 months ago

“Excellent , helpful service and a great fitting harness from "Perfect Fit" . Thank you !”

Helpful Report

Posted 7 months ago

Thank you for your review, Stephen. We are very pleased to hear that the team looked after you so well and that you are happy with the fit of your new harness ☺️

Posted 7 months ago

“We ordered the chest piece as ours broke. It was easy to order and came in couple of days. Fantastic product and brilliant service.”

Helpful Report

Posted 7 months ago

Thank you for the review, Kitty! It is wonderful to hear that your replacement piece arrived in good time ☺️

Posted 7 months ago

“Great product and incredible customer service. Very quick to respond and help get the right fit for our dogs. Quality harness with all the right characteristics to allow dogs to move freely and with comfort. Daisy and Cooper are chuffed with their new harnesses.”

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Posted 7 months ago

It is great to hear that you are pleased with the design of Daisy and Cooper's new harnesses, Amanda! Thank you for the lovely feedback ☺️

Posted 7 months ago

“Excellent customer service from Jen and Jake. Worked with me to ensure the harness was indeed a perfect fit, which up to now had been especially with my dog being a deep chested breed. Can't recommend enough”

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Posted 7 months ago

It is lovely to hear that you are happy with the fit of your pup's new harness, Noel and that Jake and Jenny looked after you well. Thank you for leaving us a review. We will be sure to pass on your thanks! ☺️

Posted 7 months ago

“Superb from start to finish!! We’ve always had and love Perfect Fit harnesses for our dogs, so having recently got a new red doodle puppy, I was keen for her to follow suit! Now a red coated dog is not as easy to match a colour to, as my other dogs are white - so the team helped me, guided me with hilarious emails and sent me various colours to try until I was satisfied & got the ‘perfect fit’ 🥰!! Top-notch product, brilliant customer service — I wouldn’t go anywhere else!!”

PerfectFit 5 star review on 20th September 2025

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Posted 7 months ago

We are loving the red against your beautiful pup's coat, Pip. We are very pleased to hear that you have come back to us once again and that the team looked after you so well. Thank you for the lovely feedback! ☺️

Posted 7 months ago

“Since my first phone call with Perfectfit, it is well named, a perfect service from day one. The first harness I chose was slightly too big once I phoned and spoke to one of the team the replacment was on my doorstep the following day. I would not hesitate to recommend this company and when needed I will be using them again. A lot of other companies could learn from this excellent personal customer service.”

Helpful Report

Posted 7 months ago

Thank you for the lovely review, Alistair ☺️ it is great to hear that the team sorted your exchange out nice and quickly and looked after you so well.

Posted 7 months ago

“Great harness, fits well, appears to be comfortable.”

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Posted 7 months ago

Thank you for the review, Irene! It is great to hear how happy you are with your new harness ☺️

Posted 7 months ago

“A properly customer focused company and fantastic harnesses - I will never buy a different harness now.”

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Posted 7 months ago

It is lovely to hear that the team looked after you so well, Natalie and that you are now with us for the long haul! Thank you for the lovely review! ☺️

Posted 7 months ago

“Finally, after 8 years I have found the 'Perfect Fit' harness for my somewhat odd shaped, over weight Cavachon. I have spent a fortune over the years trying all brands, both from on line stores and actual, real life shops. I underestimated, by a lot, Baileys girth even though I did measure him, I sent the order to Perfect Fit, it arrived very quickly, andsubsequently sent a picture of Bailey wearing it! Well, everything other than the chest strap,looked as tho it had been sprayed on it was so tight but, the P.F team to the rescue, within days I received the correct sizes, at no cost to myself, and after fitting the new parts, I returned the wrong sized straps and have a happy doggo who no longer hides when I pick up his harness, It is sosoft and comfortablehe will be able to wear it on long journeys strapped into the car. It truly is a Perfect Fit and I totally believe that everyone on the team really does put your pets comfort first. I will never buy a harness from another supplier. Thank you Perfect Fit!”

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Posted 7 months ago

This is such a lovely review, thank you so much for your kind words. We are so pleased that Bailey is happy with his new harness, yey!! :)

Posted 7 months ago

“We love it, the only thing that would make it totally perfect would be to have a material handle on top as I can give might mutley a power boost when he jumps in/out of the car. There is little to grap and the little ring on small size is quite small if struggling with cold wet fingers to get the clasp of lead on. We do love it still though. He finds it super comfy perfect fit which is has been difficult to find well fitting harness that fits small head neck and larger body. Dries quick when wet too. Love the ability to not have to pull off over his head and just unclip.”

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Posted 7 months ago

We are so pleased to hear how much you love it Lynnette, and thank you so much for your helpful feedback. Happy walkies! :)

Posted 7 months ago

“I have ordered 2 harnesses in the past & just recieved my latest, as with previous orders amazing quality & excellent delivery. Many thanks”

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Posted 7 months ago

Thank you for the review, Steve! We love that you are happy with the quality of your new harness and that it got to you n good time 😊

Posted 7 months ago

“Unfortunately we couldn't find one to fit our very small dog but the customer service was excellent and helpful.”

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Posted 7 months ago

We are sorry that we could help you out this time, but very pleased that the team looked after you so well 😊

Posted 7 months ago

PerfectFit is rated 4.9 based on 3,077 reviews