PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,610 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

Tracy Rogers

PerfectFit 5 star review on 10th August 2025

Holly

796

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect item, very fast delivery. Thank you”

Helpful Report

Posted 5 months ago

And than you, Magdalena, for your lovely feedback. We are very pleased to hear that you are happy with your harness and that it arrived in good time 😊

Posted 5 months ago

“Our Perfect fit harness arrived for our puppy after we were expertly dealt with on the phone with our order. The fit was indeed perfect and we will continue to use this harness as he grows”

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Posted 5 months ago

it is lovely to hear that we are living up to our name, Anna! We look forward to hearing from you again as your pup grows. Thank you for the 5 stars! 😊

Posted 5 months ago

“Great perfect fit replacement top section. My Weimaraner love their comfortable harness with chest and top loop for lead attachment.”

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Posted 5 months ago

We love that your Weimaraner loves their harness, Diane 😊 Thank you for taking the time to leave us your feedback.

Posted 5 months ago

“Fabulous gentleman helped me find the best fit for my 8 month old puppy. The harness arrived quickly by post and was assembled as indicated. I could feel how soft and comdortable it was compared to other harnesses I'd tried previously. It is indeed a great fir and a wonderful service. Thank you Georgi's Human mum”

Helpful Report

Posted 5 months ago

Thank you for the lovely review, Elinor 😊 We love that you have found Georgi's harness to be soft and comfortable for him!

Posted 5 months ago

“I am so impressed with my dogs new PerfectFit harness. He tends to pull when we first set off for a walk and his old harness would cause him to cough a lot as it was sitting against his trachea. As he is a small dog, I worried about collapsing trachea and came across PerfectFit. I cannot believe the difference since using their harness. The Y shape avoids the throat area and has resulted in my dog having cough-free walks! What a game changer, well worth the investment. The fact it comes in three separate pieces and you can buy each piece as the dog grows is brilliant. Thank you!”

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Posted 5 months ago

And thank you, Alexa for your lovely, thorough review! It is great to hear that you pup is no longer coughing on walks. It must be much more enjoyable for both of you 😊

Posted 5 months ago

“Lovely to be able to have differnt sizes to put together so custom fit. My Malinousx GSD is an awkward shape and they have all slipped till now. Roo wore it to the beach and it worked really well.”

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Posted 5 months ago

Aw, we just love to hear when we have been able to help with a well-fitting harness for a dog that has struggled in the past! wishing you and Roo happy, beachy walkies! 😊

Posted 5 months ago

“Great harness one that she can't escape from, customer service was great in helping me get the correct size”

PerfectFit 5 star review on 11th March 2025

Helpful Report

Posted 5 months ago

We are loving the red on on your pup, Louise! It is great to hear that you feel the team helped you with finding the best fit well. Thank you for your lovely feedback 😊

Posted 5 months ago

“The harness is great, felt that the customer service could have been a bit better and it would have been nice to have free returns”

Helpful Report

Posted 5 months ago

Thank you for your review. We are sorry to hear that you think that the customer service could have been better. We pride ourselves on our excellent customer service, so we will certainly pass this feedback on. As we cover the cost of shipping out additional pieces for exchanges, send them out for free and do not ask for anything to be sent back until a customer is happy with the fit, we do usually ask the customer to cover the cost of returning any unwanted items, so that we can continue to offer this exceptional service. However, the most important thing to us is that your dog has a comfortable, well-fitting harness, so if there is a problem with this for any reason, we will certainly see what we can do for you. Please drop us an email to: info@perfect-fit-dog-harness.com and one of our team will be able to help you wit this.

Posted 5 months ago

“Ordered yellow but was sent orange which actually turned out better as matches my dogs orange fluorescent collar. Really good quality and because it has adjustable parts, it is, as the name states a perfect fit. Padded in places where it’s needed and very neat on my dog - well pleased :-)”

Helpful Report

Posted 5 months ago

Well, we are pleased to hear that the orange top was a happy accident, Aileen! We will,of course exchange this for you if you would like us to. Just drop us an email to: info@perfect-fit-dog-harness.com. Thank you for the 5 stars! 😊

Posted 5 months ago

“My whole experience with perfect fit was extremely positive. The staff are knowledgeable, caring and go the extra mile with their time to help you. The advice given was spot on and my little Chi's harness fitted perfectly and she looks very smart. Thank you to all your team. We are extremely happy.”

Helpful Report

Posted 5 months ago

And thank you for the lovely review, Michala 😊 It is wonderful to hear that the team looked after you so well and that your lovely little Chi is happy in her new harness.

Posted 5 months ago

“Great harness, fits well and seems comfortable”

Helpful Report

Posted 5 months ago

We love that you are happy with the fit of your new harness and that your dog seems comfortable in it 😊 Thank you for the review!

Posted 5 months ago

“Love these harnesses. The customer service is second to none, they really do make sure the harnesses are a perfect fit and the fact that they come in three pieces which can be mixed and matched means no issues with tight or loose areas. They wash well and, so far, seem to be sturdy and long lasting for my very pully hound.”

Helpful Report

Posted 5 months ago

We love that you love the harness, Susan! 😊 It is great to hear that the team looked after you you well to ensure the best fit and that you are happy with the quality of the harness. Thank you for the review!

Posted 5 months ago

“We've had our perfect fit harness for about a month and it's been great! It's a really comfortable fit for our dog and doesn't move around her body at all during walks. 😃🐾”

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Posted 5 months ago

It is wonderful to hear that you are happy with your pup's harness after using it for while, Willow. Thank you for taking the time to review us 😊

Posted 5 months ago

“Brilliant personal service. So helpful and you get to speak to an actual human without having to go through looks of “press 1 for…”. Highly recommend”

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Posted 5 months ago

We always love a chat on the phone! We are pleased to hear that you found our helpline helpful in choosing the best fit for your pup. Thank you for the lovely review 😊

Posted 5 months ago

“Very good customer service. I emailed and spoke to someone by phone to ask for advice. Easy to put on and off. Our golden retriever pup has been happy to wear it from the start.”

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Posted 5 months ago

It is lovely to hear that your Goldie pup is happy in their PerfectFit, Sian and that you found the phoneline helpful. Thank you fro the review 😊

Posted 5 months ago

“The most comfortable soft fabric with a fit customised to my dog's unique shape. Highly recommend!”

Helpful Report

Posted 5 months ago

Thank you for recommending us, Lucinda! We love that you are a fan of the super-soft fleece padding and that you are able to find the best combination of pieces to fit your dog 😊

Posted 5 months ago

“Brilliant long lasting products. A rare problem with a product swiftly dealt with by Gilly. Exceptional customer service. Very pleased. Thank you PerfectFit 🐶”

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Posted 5 months ago

And thank you for your lovely review, Jane 😊 It is great to hear that our products are standing the test of time! We will be sure to pass your thanks on to Gilly.

Posted 5 months ago

“This is my third set of harnesses. I have two dogs so thats six in total. They are brilliant. I have to wash them daily as my fur babies have sensitive skin. The first set i bought is just begining to look a bit tatty. On saying that washed every day for five years. Pretty good i think.So yes they are brilliant. Highly recomend.”

Helpful Report

Posted 5 months ago

Wow! Thank you fro coming back to us for a third time, Angela! We are very pleased to hear that your harnesses are standing the test of time ans wear! 😊

Posted 5 months ago

“Good communication, speedy despatch and easy to follow fitting guide and how to return parts for your perfect fit. Fortunately everything fitted on arrival so no need to test the exchange service.”

Helpful Report

Posted 5 months ago

It is wonderful to hear that you found ordering your harness quick and easy, Joanne and that the fit was right first time. Thank you for your lovely feedback! 😊

Posted 5 months ago

“Love the new harness. The dog lives if too. Very happy she now walks without pulling. Within one day. The only minor issue. Getting it on. If you printed number matches clip to clip 1. Clips to 1. 2.clips to 2. It would be easier to get the harness on. Just clip the numbers together.”

Helpful Report

Posted 5 months ago

It is wonderful to hear that you and your pup are happy with your new harness, Ivan. Than you for your feedback re. numbering the clips. We will certainly pass your thoughts on to the development team 😊

Posted 5 months ago

PerfectFit is rated 4.9 based on 2,610 reviews