PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,937 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and excellent service - very efficient”

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Posted 5 months ago

It is great to hear that you are happy with your new harness and that the team looked after you so well. Thank you for the review! 😊

Posted 4 months ago

“Great customer service from Josh and the team. We got a bigger harness and alternative fittings sent out very quickly in the post after our puppy grew very quickly!”

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Posted 5 months ago

It is great to hear that the team looked after you so well, Amy and that you received the larger pieces for your pup in good time. Thank you for taking the time to leave us your feedback 😊

Posted 4 months ago

“The best harness on the market in my opinion.”

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Posted 5 months ago

Thank you, Hayley! We love that you think that we are the best 😊

Posted 4 months ago

“Harness is a PerfectFit, Milo finds it comfy and easy to put on/take off….adding lead at front gives a much more relaxed walk… highly recommended”

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Posted 5 months ago

It is great to hear that your walks with Milo are feeling calmer with his new harness, Susan. Thank you so much for taking the time to leave us a review 😊

Posted 4 months ago

“Very helpful and knowledgeable staff. I got the Perfect Fit!”

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Posted 5 months ago

Thank you for the review, Denise 😊 it is great to hear that you are happy with the fit and that the team looked after you so well.

Posted 4 months ago

“Absolutely wonderful harness for my little dog- so much that I will be ordering them for all my (5) dogs now in their special colours. Can’t wait for them to arrive. The team are fab and so helpful. Thank you”

PerfectFit 5 star review on 18th July 2025

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Posted 5 months ago

Wow, Julie! Your 5 will look amazing in their matching PerfectFits! Thank you for taking the time to leave us such a lovely review and for sharing the picture of your beautiful pup in her new harness 😊 We can't wait to see all 5 of them together!

Posted 4 months ago

“Fantastic customer service!! So helpful when asking for extra pieces to be sent out, pretty much instant replies. Great product! I have tried pretty much every harness on the market and my dog is quite picky/has also grown a lot in the last few months, so nothing quite fits. It's great that everything is ao adjustable. Would definitely recommend! A bonus is that the materials are very soft and pliable, so it adapts to the dog very well (even if just teying to get comfy when lying down or curled up)”

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Posted 5 months ago

Thank you for taking the time to leave us such a lovely review! 😊 it is just wonderful to hear that the team looked after you so well and that you are happy with the fit, quality and design of your pup's new harness.

Posted 5 months ago

“This is our second one and have had no issues with it”

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Posted 5 months ago

Thank you for coming back to us for a second time, Michael and for taking the time to leave us a review. it is great to hear that you are happy with your harness :)

Posted 5 months ago

“After a lovely quick response to my queries, I received the harnesses and leads required within 2 days. As both of my Dachshunds had suffered twice from the dreaded IVDD I was very anxious to get a suitable harness that was both comfortable and safe for them and I was not disappointed. After adjusting to a perfect fit they were spot on and appeared to be soft and comfortable to wear.”

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Posted 5 months ago

Thank you for your lovely feedback, Beryl :) It is wonderful to hear that the harness suits your beautiful Daxies and is comfortable for them, even with their IVDD.

Posted 5 months ago

“I found it difficult to find a harness to fit my golden doodle. So perfect fit is a game changer. Especially recently when my dog is recovering from the removal of a saliva gland. The harness doesn’t have to go over her head.”

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Posted 5 months ago

It is wonderful to hear that you have been able to find a good fit for your lovely Golden Doodle. We hope that she is recovering well! Thank you for taking the time to review us! :)

Posted 5 months ago

“Been looking for a while for a harness to fit my little chorkie and was pleased to find your harnesses which are perfect for him. The customer service when I rang was so helpful. Thankyou I will be back”

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Posted 5 months ago

We look forward to hearing from you and your lovely little Chorkie again in the future, Avril! Thank you for the lovely feedback 😊

Posted 5 months ago

“I have tried several different brand of harness and none of them fitted properly, one causing severe sores under my Boxer digs arms. Perfectfit was reccomend by another Bixer owner. It didn't take long to come & wow what a difference it has made. It really is a perfect fit. The straps under the arms and around the neck are lovely and soft ,I have confidence in the harness and Luna is happy to put it on and wear it. Thank you fir a great item 👍”

PerfectFit 5 star review on 16th July 2025

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Posted 5 months ago

And thank you, Sally for taking the time to leave us a review and share the picture of your beautiful Luna in her new harness with us. It is wonderful to hear that you are so happy with the fit 😊

Posted 5 months ago

“Nothing better than a name that simply defines the product, a perfect fit! Great support services as I ordered the wrong size for 1 of the pieces, completely my mistake, but I had the new piece in a couple of days with no hassle and easy instructions to send the other piece back.”

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Posted 5 months ago

We are very pleased that we are living up to our name, Simon! 😊 It is great to hear that the team sorted your exchange out nice and quickly and that you are now happy with the fit. Thank you for the review!

Posted 5 months ago

“I know that when I ring you for advice and assistance you are always friendly and helpful. My parcel for replacement harness pieces arrived within 24 hours. Wilf and Rosco look very smart and we know that each harness is sturdy and comfortable for them. Thank you!”

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Posted 5 months ago

And thank you for the lovely review! 😊 It is great to hear that you received, Wilf and Rosco's replacement pieces in good time!

Posted 5 months ago

“The customer service is brilliant and really helpful to get the perfect fit for our dog. They shipped the harness really quickly and the fit is really great for our staffy.”

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Posted 5 months ago

It is great to hear that the team looked after you so well to ensure the best fit for your lovely Staffy and that you received your harness in good time. Thank you for the review! 😊

Posted 5 months ago

“Highly recommend this harness. It is so soft and comfortable looking. I love that you can buy different pieces in different sizes rather than having to buy new harnesses as your dog grows.”

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Posted 5 months ago

Thank you for the review, Gillian! It is great to hear that you are happy with your new harness and that you are a fan of the modular design 😊

Posted 5 months ago

“Great product, all 3 of my dogs have at least one harness and they are all different sizes and not typically built, so I’m sure you can find your perfect fit for any dog. Highly recommend. Also - customer service is really nice and helpful! Will definitely be ordering more colours.”

PerfectFit 5 star review on 14th July 2025

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Posted 5 months ago

Aw, just look at your beautiful trio all in their PerfectFit, Dagmara! Just adorable! Thank you for sharing and for taking the time to leave us your feedback 😊

Posted 5 months ago

“I recently purchased a new dog lead which our dog trainer Charlie recommended and I couldn’t be happier with it! From the moment I started using it, I noticed a huge difference in both comfort and control during our walks. The quality is outstanding – it feels durable, well-constructed, and like it will last for years. My dog seems to enjoy our walks more too – she has the freedom to explore a bit while staying safe and secure. I can’t recommend this one enough. It’s practical, comfortable, and stylish – everything I was looking for!”

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Posted 5 months ago

Thank you for taking the time to leave us your lovely feedback, Heather. It is great to hear that your girl seems comfortable is is looking good in her new harness! 😊

Posted 5 months ago

“Great service from these guys, really helpful. The harness really is a perfect fit, it seems comfortable on my dog and keeps her secure. The choice of colours is fun. Highly recommended.”

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Posted 5 months ago

Thank you for the review! It is great to hear that we are living up tour name! 😊

Posted 5 months ago

“I phoned up and spoke to Jake (I think!). I wanted a replacement top piece for my dogs harness and the size label had worn off. Her different sections were S, XS, & XXS. Jake measured his dogs top piece, while I measured mine, and we worked it out. It arrived and is a Perfect Fit! Thank you very much. Great customer service!!”

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Posted 5 months ago

Aw, it is so good to hear that Jake looked after you well, Jane and that you managed to get your replacement sorted. Thank you for taking the time to leave us a review. We will be sure to pass your thanks on to Jake 😊

Posted 5 months ago

PerfectFit is rated 4.9 based on 2,937 reviews