PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,937 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The PerfectFit harness is great quality, with 3 sections and multiple ways to adjust for our growing puppy. It is a comfy shape and fits really well - not too bulky or combersome which has been a bonus in this warm weather. The customer service we received was excellent, especially from Jake, with sizing and fitting advice and support. Very impressed that we were sent alternative sizes so that we could try them out and find the combination that fits best.”

PerfectFit 5 star review on 13th July 2025

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Posted 5 months ago

Thank you for taking the time to leave us a review and for sharing the picture of your gorgeous pup in their new harness. That a little cutie! 😊 It is so good to hear that you are happy with the fit and design and that Jake looked after you so well. We will be sure to pass on your thanks.

Posted 5 months ago

“As a dog trainer, I often recommend prefect fit harnesses. I have a number of sizes to demonstrate to clients and even lend them out, for them to try themselves. I'm slowly building up a mixture of all variations of all sizes. They are comfortable, don't need to squeeze over the head (which can be scary for some dogs). They come in so many different sizes that you will easily find a size that suits all shapes, and mostly, their customer service is fantastic, with helpful and supportive staff”

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Posted 5 months ago

Thank you for taking the time to leave us such a lovely review, Maria. We just love hearing from our long-standing customers. Thank you for continuing to recommend us to your clients. Your support is much appreciated!

Posted 5 months ago

“Amazing customer service. I bought a tiny base to replace my xs 15 as that was a bit loose. However the clips for the tiny sizes are different. I rang customer services and they were great. Sent me out various options which allowed me to try them and home and get right combination.”

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Posted 5 months ago

It is great to hear that you found our exchange service helpful to find the best fit for your pup and that th team looked after you so well. Thank you for the review! 😊

Posted 5 months ago

“Great customer service. I found their help and guidance on sizng not only speedy, but absolutely spot on! When they accidentally sent the wrong size, they fixed it immediately. As for the harness - it's super heavy duty, really comfortable, and has helped me manage my huge puppy really well. Love it!”

PerfectFit 5 star review on 11th July 2025

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Posted 5 months ago

Thank you for leaving us such a lovely review, Jess and t=for sharing the picture of your beautiful pup in their new harness with us. What a sweetie! 😊 It is great to hear that the team sorted your miss-pick nice and quickly and that you found the sizing advice useful!

Posted 5 months ago

“AMAZING customer service! My dogs harness wasn't quite right and they asked me to send measurements and photos, and sent me a selection to try until we got it right! The harnesses themselves are great because you can open/close them without your dog lifting paws (my dog has IVDD so it made it easier) and they're made of soft, quality materials. Definitely will come back!”

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Posted 5 months ago

This is great to hear, Sarah! We are so pleased to hear that the team looked after you so well and that you are happy with the design and quality of your pup's new harness. We look forward to hearing you again in the future! 😊

Posted 5 months ago

“Top quality merchandise and helpful customer service support.”

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Posted 5 months ago

Thank you for taking the time to leave us a review, Chris 😊 It is great to hear that you are happy with the quality if your harness and that the team looked after you well!

Posted 5 months ago

“I have always used the Perfect Fit harness for my dog (for 5 years). The 3-piece design is well made and has been easy to ‘change’ as he grows, so you only need to buy individual pieces. I also like that the design means there is no need to put the harness over his head, it is easy to fastening/unfastening. Personally I like the reflective option, as it gives another level of safety on dark mornings/nights but if you prefer colour, there are many options.”

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Posted 5 months ago

Wow! 5 years, Jennifer! We love hearing from our long-standing customers! Thank you for taking the time to leave us a review, it is much appreciated 😊

Posted 5 months ago

“Always used these harnesses on my dogs, They are super to adjust to your dog and comfortable for the dog, They last years and wash lovely, I highly recommend thank you”

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Posted 5 months ago

And thank you, Stephen for taking the time to leave us such a lovely review. We are thrilled to hear that you have come back to us once again and that you are with us for the long haul! 😊

Posted 5 months ago

“Have used PerfectFit for my dogs for years. Very happy with quality and comfort.”

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Posted 5 months ago

We just love hearing from your long-standing customers, Sharon 😊 Thank you for stocking with us and for coming back to us once more!

Posted 5 months ago

“Fabulous customer service, top quality soft fleece harness purchased for my dog who has a slipped disk. Gemma was extremely helpful in sorting out the correct size for me and it fits our dog perfectly and is very comfortable for her. Extremely pleased with the service, quick despatch and would highly recommend”

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Posted 5 months ago

It is wonderful to hear that the harness is aiding with your poor pup's slipped disk, Christine and that Gemma looked after you so well. We will be sure to pass on your thanks 😊

Posted 5 months ago

“Great fit, great company, very helpful, totally trustworthy to do their best. Willow objects to the front d-ring at the moment but will get used to it I’m sure”

PerfectFit 5 star review on 7th July 2025

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Posted 5 months ago

Thank you for the review and for sharing the pictures of the beautiful Willow in her new harness 😊 It is wonderful to hear that you are happy with the fit and that the team looked after you so well.

Posted 5 months ago

“We have a harness and two leads from PerfectFit. They are fantastic for my dog who suffers from arthritis in all joints. The Customer Service Team have been super helpful and sympathetic to my dogs needs. I can't recommend them or their products enough.”

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Posted 5 months ago

Thank you for taking the time to leave us such a lovely review, K 😊 It is just wonderful to hear that the team looked after you so well and that your pup's arthritis benefits from the harness.

Posted 5 months ago

“We have 6 dogs and all have perfect fit leads and harnesses .Excellent products.”

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Posted 5 months ago

Oh wow! 6 dogs in 6 PerfectFits! We love it! Thank you for the 5 stars, Geoff! 😊

Posted 5 months ago

“Buddy loves his new harness, including the lovely soft violet colour.His shoulders are lovely and free and the harness lies comfortably on his coat too.Thank you”

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Posted 5 months ago

And thank you, Kathryn for the lovely review! 😊 We love that Buddy is happy and comfortable in his new lilac PerfectFit!

Posted 5 months ago

“We needed a harness that wouldn't restrict his movement and seen someone mention this. Glad we went for it, it fits him perfectly and has plent of room for him to grow. We don't walk him with it, we can attach a mini 30 cm lead so that we can drag him (47kg currently) away from making a nusiance of himself! Works well!”

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Posted 5 months ago

We love that you are pleased with the fit, that you have a good amount of growth room and that you are happy that the harness does not restrict his movements. Thank you for the review! 😊

Posted 5 months ago

“The best harness my cookie has had she loves it I needed a harness that didn't go over her head as she some issues with her joints and her colour is lilac I'm so excited for 25 more days it's when the limit edition leopard print harness come out”

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Posted 5 months ago

Aw, we are thrilled to hear that Cookie is so happy in her PerfectFit and that you are looking forward to the leopard print! We are too! 🐆😊 Thank you for the review!

Posted 5 months ago

“We were delighted with the harness from PerfectFit It looked fantastic on our Puggle It fitted very well and was soft and comfortable Fantastic service A great company We would definitely recommend them and their product”

PerfectFit 5 star review on 4th July 2025

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Posted 5 months ago

Thank you for recommending us, Trevor and for sharing the picture of your beautiful Puggle with us. They are certainly looking smart and comfortable in their new harness 😊

Posted 5 months ago

“Great company, good customer service and quality harness pieces. Really is the perfect fit.”

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Posted 5 months ago

Oh my! What a little sweetie! We are loving the matching rainbow bowtie! 😊 It is wonderful to hear that we are living up to our name, Tamara! Thank you for the review!

Posted 5 months ago

“I have already got one perfect fit harness for my dog and am very pleased with it. I measured the harness incorrectly when ordering a second one. Customer services at Perfect Fit called me and arranged for the correct one to be sent out. I didn’t have to send the incorrect one back until I was fully satisfied with tjhe replacement sent. Excellent customer service and so nice to be able to speak to someone knowledgeable straight away. Can’t recommend this company enough”

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Posted 5 months ago

Thank you for recommending us, Susan! It is wonderful to hear that the team sorted your exchange out nice and quickly and that you found our helpline useful 😊

Posted 5 months ago

“Excellent product, Excellent Service :-)”

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Posted 5 months ago

It is great to hear that you are pleased with your new harness and that the team looked after you so well 😊 Thank you for the review, Simon!

Posted 5 months ago

PerfectFit is rated 4.9 based on 2,937 reviews