PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,938 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog has been wearing Perfect Fit since she was a puppy and is now 4 years old albeit in a different size. The quality is excellent. Customer Service is great - they’re so helpful. Highly recommend.”

PerfectFit 5 star review on 25th June 2025

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Posted 5 months ago

That smile tells us that your beautiful pup is certainly happy in their harness, Norah! 😊 Thank you for the lovely review!

Posted 5 months ago

“I love the harness … but best of all was the customer service. Everyone was so helpful in finding the best fit and helping me decide.”

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Posted 5 months ago

We love that the team looked after you so well to ensure the best fit for your pup, Jan 😊 Thank you for the lovely feedback.

Posted 5 months ago

“Very helpful when we contacted having ordered the wrong soze”

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Posted 5 months ago

We are pleased to hear that the team were able to sort your exchange out quickly and easily. Thank you for the review, Robert 😊

Posted 5 months ago

“Good service and they were excellent in responding to queries related to getting the right fit”

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Posted 5 months ago

It is great to hear that the team looked after you so well! Thank you for the review! 😊

Posted 5 months ago

“We have a mixed breed new rescue who manages to slip an off the peg harness. Our first Perfect Fit was too big it was a small front, medium top, large girth we were sent a replacement extra small, medium, medium which fits perfectly. Having a harness in 3 pieces helps get the perfect fit. It's also well made and comfortable.”

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Posted 5 months ago

Thank you for your review, Melanie. We love that your PerfectFit Harness suits your little escapee well and that you are happy with the quality and comfort it 😊

Posted 5 months ago

“Awesome harness! Was recommended this brand by Alex who runs the puppy classes we attend and it’s a game changer! He could not stand the harness we had him in previously! I was also unsure about sizing and the guy on the phone (sorry I can’t remember your name!) was super helpful. Will likely need to replace bits for my lab as he grows but it’s so worth the investment!”

PerfectFit 5 star review on 23rd June 2025

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Posted 5 months ago

Aw! We are loving the picture of your beautiful pup in his new harness, Natalie. It looks like a first-day-of-school picture. We are wondering where his lunch box and satchel are! 🤣 Thank you for sharing and thank you for taking the time to leave us a review 😊

Posted 5 months ago

“Lovely harness, fantastic quality. Highly recommend.”

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Posted 5 months ago

Thank you for recommending us, Carla! It is just great to hear that you are happy with the quality of your new harness 😊

Posted 5 months ago

“Safe,secure,comfy harness and long lead for a lurcher who has a high prey drive so needs control at certain times but in the main is calm and trots along !”

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Posted 5 months ago

Aw, it is just wonderful that your lovely Lurcher is safe, secure and comfortable in their harness, Carolyn. Thank you for the review 😊

Posted 5 months ago

“Soft & Comfortable, practical harness for my young pup that fits perfectly. Love it!”

PerfectFit 5 star review on 21st June 2025

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Posted 6 months ago

Oh, just look at your little one in their new harness! Absolutely adorable! 😊 Thank you for sharing and for taking the time to leave us a review.

Posted 5 months ago

“Excellent all round, friendly advice, a great product and prompt delivery.”

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Posted 6 months ago

We love that we got it right from all angles, Joanne 😊 thank you for the lovely review!

Posted 5 months ago

“A great fit for my little Rottie”

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Posted 6 months ago

Thank you for your review, Steve. It is great to hear that your little Rottie is happy in their new harness 😊

Posted 5 months ago

“Wonderful customer service as always, great harness, sits well on my dog and seems very comfortable. Thank you again!”

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Posted 6 months ago

And thank you for taking the time to leave us a review, Robyn! 😊 It is wonderful to hear that the team looked after you well and that your pup seems nice and comfortable.

Posted 6 months ago

“As the name says, it is a Perfect Fit! Great customer service and a quality product that my puppy feels safe in and has room to grow into. Highly recommend!”

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Posted 6 months ago

It is lovely to hear that your puppy seems and happy and secure in their harness, Shiona and that you are happy with the fit. We are pleased that we are living up to our name! 😊 Thank you for taking the time to leave us your feedback.

Posted 6 months ago

“We re very pleased with Roxy’s new harness, it is indeed a perfect fit! We ve ordered a second one as they wash well, our older dog, Ruby has two that she’s had for about three years which get washed and used daily , great quality product !”

PerfectFit 5 star review on 18th June 2025

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Posted 6 months ago

Aw, just look at Roxy and Ruby in their matching PerfecFits! So sweet! It is great to hear that you have come back to us once again and that your harnesses are standing the test of time, Lynda 😊

Posted 6 months ago

“Harness was quick to arrive and good quality. Unfortunately bottom strap was too long on the Medium front piece. Perfect fit were quick to send out alternative pieces to try, but none of the combinations worked so it will all have to go back. Disappointed because the harness was otherwise lovely, just couldn’t understand why the link strap was quite so long on the medium.”

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Posted 6 months ago

Thank you for your feedback, Stephen. I'm sorry to hear that we weren't able to help you to find the best fit for your dog this time. We will certainly pass your thoughts on to the development team.

Posted 6 months ago

“Very friendly efficient compeny to deal with and an excellent product.”

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Posted 6 months ago

It i wonderful to hear that you are happy with your new harness and that the team looked after you well 😊

Posted 6 months ago

“The staff were very helpful in finding the perfect fit for my dog. Many thanks!”

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Posted 6 months ago

And thank you, Julia for the lovely review. It is great to hear that the team looked after you well to ensure the best fit for your pup 😊

Posted 6 months ago

“Excellent service. One of the clips had broken somehow & we were sent a new part, free if charge, almost immediately. No quibble, no problem just a great 'can do' attitude.”

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Posted 6 months ago

It is great to hear that the team looked after you so well and sorted your broken clip nice and quickly, Racheal. Thank you for the review! 😊

Posted 6 months ago

“Perfect Fit Paco Pouch: A Game Changer for Treat Time! Initially, I admit I had some reservations about the size of the Perfect Fit Paco Pouch. I worried it might be cumbersome or simply too big for what I needed. However, after using it for a while, I can confidently say that my concerns were completely unfounded – it's actually perfect! The size is just right for holding a generous amount of high-value treats, ensuring I never run out during a long walk or training session. What truly elevates this pouch above others is its thoughtful design. The handy zip pocket is ideal for my phone and a roll of poo bags, keeping everything conveniently accessible and preventing the frantic rummaging I used to do with other treat bags. But the real star of the show is the magnetic closure. This is an absolute game-changer! No more fumbling with drawstrings or clips, especially when I need to reward quickly. It snaps shut securely, keeping treats fresh and preventing accidental spills, yet opens with effortless ease when I need to grab a reward. My two boys, Nico and Ziggy, are living proof of how fantastic this pouch is. The moment they see me clip it on, their tails start wagging furiously. They've clearly associated the sight of the Paco Pouch with delicious, high-value treats, and now they trot alongside me like perfect gentlemen, eagerly anticipating their rewards. If you're looking for a practical, well-designed, and highly effective treat pouch, look no further. The Perfect Fit Paco Pouch has exceeded my expectations and made our walks and training sessions so much more enjoyable. Highly recommended!”

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Posted 6 months ago

Thank you for leaving us such a lovely and thorough review, Sheila. It is just wonderful to hear how happy you are with your PacoPouch and that you are a fan of the design, especially the magnetic shutter. We love that Nico and Ziggy associate the pouch with a nice treat! Brilliant! 😊

Posted 6 months ago

“The harness didnt quite fit right so I contacted customer services who very quickly responded and sent me to different pieces. Now it fits perfectly!! Highly recommend”

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Posted 6 months ago

We love that you found the exchange service quick and easy to ensure the best fit for your pup, Jess. Thank you for leaving us your lovely feedback 😊

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,938 reviews