PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,357 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th May 2025

Carol Dyson

PerfectFit 5 star review on 14th May 2025

Catherine Walker

PerfectFit 5 star review on 7th May 2025

Cindy

Jean Smith

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, delivered quickly and most of all the fit was perfect.”

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Posted 6 months ago

It s great to hear that you are happy with the fit and that it got to you in good time, Glenda. Thank you for the review! 😊

Posted 6 months ago

“Your customer adviser suggested I go up a size as my dog was 'on the cusp' but had had a recent groom. Great advice as I am very happy with the fit (so is Woody)”

PerfectFit 5 star review on 9th November 2024

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Posted 6 months ago

We love that you and Woody are happy with his new harness, Zoe 😊 Thank you for leaving us your feedback!

Posted 6 months ago

“So far so good, only used a handful of times but really is a perfect fit and seems strong enough for my 35kg puller...”

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Posted 6 months ago

It is great to hear that you are happy with the fit of your new harness and that it is strong enough for you dog, Ruth 😊 Thank you for the review!

Posted 6 months ago

“Amazing customer support before purchasing my first puppy harness and now a bigger harness for my cavapoochon. So helpful in helping me decide and working out the best fit before and after purchases. The harness is great that it can be washed so easily and is comfy for my dog!”

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Posted 6 months ago

It is lovely to hear that the team looked after you so well 😊 Thank you for taking the time to review us. Wishing you and your lovely Cavapooshon many happy walkies ahead!

Posted 6 months ago

“This harness is brilliant. The fabric it is made of is so very soft so no rough bits to dig in to your fur baby. It is also washable. The fact that you can pick the size you need with so much accuracy is great. Even then they are adjustable so you end up with a perfect fit for your dog. They will even take returns if you make a mistake in your measuring. I cannot recommend this harness highly enough.”

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Posted 6 months ago

Thank you for leaving us a review, Carole :) It is great to hear that you are a fan of the harness's design!

Posted 6 months ago

“My springer spaniel is a puller on the lead the perfect fit harness does seem to stop some of the pulling It was easy to fit with the video And with the help of the video for finding what size he needed seems to fit well”

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Posted 6 months ago

Thank you for taking the time to leave us your feedback, Mary. it is just great to hear that your Lovely Springer's harness has reduced pulling somewhat and that you found the sizing and fitting videos helpful in the choosing the best combination for pieces for them.

Posted 6 months ago

“Harnesses are fantastic - the modular approach means you can truly personise the fit to your dog; easy to wash and will dry in a day; great advice and support from customer services. my Molly is always happy to,have her harness out on, and will also sleep in it during the day - so nice and comfortable. Also no hair matting, even under armpits.”

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Posted 6 months ago

Thank you for the lovely review, Louise. it is great to hear that you are a fan of the modular design and that Molly is so comfortable in it! Wish you both many happy walkies ahead! 😊

Posted 6 months ago

“The staff took the time and trouble to help us ensure a perfect fit. The harness appears to be comfortable and strong.”

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Posted 6 months ago

It is great to hear that the team looked after you well and that your pup appears to be comfortable in their new harness. Thank you taking the time to leave us a review 😊🙏

Posted 6 months ago

“We have been using PerfectFit harnesses for Mabel for nearly all of her 4 years. It was a game changer in her walking without pulling, and she hated anything going over her head so being able to clip it on around her neck made putting on her harness easy for her and us! Had to replace two sections since our original purchases which was easy to do online and arrived quickly. Always recommend PerfectFit harness as the best for a dogs comfort and safety.”

PerfectFit 5 star review on 7th November 2024

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Posted 6 months ago

Aw, thank you for leaving us such a lovely review, Lesley and for sharing the picture of Mabel in her harness. She's just beautiful! It is so good to hear that you recommend us to others and that you guys have been with us for so long 😊

Posted 6 months ago

“Lovely soft harness - great customer service when I had a couple of questions too!”

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Posted 6 months ago

We love that you have fund your new harness to be nice and soft and that the team looked after you well. Thank you for your feedback 😊

Posted 6 months ago

“I am very pleased with my dogs harness. She is an awkward shape to fit. The main reason I ordered it was that she has slipped previous ones when she is alarmed by other dogs or loud noises. The PerfictFit seemes so secure but remains soft and comfortable.”

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Posted 6 months ago

It is lovely to hear that you have found your dog's new harness to be secure and comfortable, Valarie 😊 Thank you for the lovely review!

Posted 6 months ago

“Excellent help and service. perfect fit for my sheltie. Thank you.”

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Posted 6 months ago

And thank you, Roger for the review! It is great to hear that you are happy with the fit of your Sheltie's new harness 😊

Posted 6 months ago

“My dog’s barrel chest means that harnesses fitting well for walks get tight and uncomfortable as soon as he sits or lies down. Not Perfect Fit! Super happy customer for 8 years. We wear 20mm M-S-L.”

PerfectFit 5 star review on 6th November 2024

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Posted 6 months ago

Wow! WE are very pleased to hear that you have been with us for 8 yeas, Gloria! Thank you for taking the time to leave us such a lovely review and for sharing the picture of your lovely pup 😊

Posted 6 months ago

“We haver been using PerfectFit for over 5 years, this order was our 3rd harness (needed additional parts for his 1st harness as its only now starting to show signs of wear 5 years later) for our collie and second for my westie x malteese and yorkie! The quality is outstanding and customer service is second to none! Wouldnt go anywhere else!”

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Posted 6 months ago

Wow, Jodie! 5 years! We just love hearing from our long-standing customers! Thank you for coming back to us for a 3rdtime and for taking the time to leave us such a lovely review. Wishing you and your lovely two pups many happy walkies ahead.

Posted 6 months ago

“Contacted Perfectfit as have two mixed breed dogs. They asked for measurements along with recent photos of the dogs. Responded immediately with great advice and measurement sizes of suggested harnesses that will fit. Bought two and the are perfect. Such a difference on walks from using their old harnesses. Would highly recommend”

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Posted 6 months ago

Thank you for your lovely review, Helen 😊 It is great to hear that your two lovely mixed breeds are happy in their new harnesses and that the team looked after you well.

Posted 6 months ago

“Best fitting harness we've ever bought and we have tried a few.”

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Posted 6 months ago

Thank you for your lovely review and the 5 stars! 😊

Posted 6 months ago

“GOOD MATERIALS, GOOD DESIGN SAFELY HOLDING DOG WITHOUT BEING UNCOMFORTABLE. NOT SURE THAT THE LEAD IS ALL THAT COMFORTABLE FOR THE OWNER TO HOLD, AS THE FABRIC EDGES ARE A BIT IRRITATING TO GRIP, MAYBE A ROUND PROFILE WOULD BE MORE PLEASANT?”

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Posted 6 months ago

We love that you are a fan of the materials and design of the harness, Jude 😊 We will be sure to [ass your thoughts regarding the leads on to the development team. Thank you for your feedback!

Posted 6 months ago

“Super harnesses which are a perfect fit. Individual sections can be bought to make the best fit possible for the dog. I followed the recommendations on the website and the harnesses fitted the dogs well. Great choice of colours so the top section can be changed easily to give a different look. Having 4 dogs I love that each one has their own colour so easy to identify which harness us for which dog! The harnesses wash really well, perfect when you have mud seeking spaniels like mine, as the harnesses need washing on a daily basis! Just bought two more long leads to use with the front and back attachment rings which gives me more control when walking.”

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Posted 6 months ago

Thank you for leaving us such a thorough review, Helen 😊 It is great to hear that you are a fan of the style and design of the harness for your Spaniels. We love that they all have their own colours!

Posted 6 months ago

“I was impressed that I was asked additional questions prior to ordering to ensure a good fit. The PerfectFit people obviously know their stuff because the harness fit my terv girl perfectly. It's lightweight and does not restrict her movement.”

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Posted 6 months ago

It is great to hear that the team looked after you well to ensure the best fit for your lovely girl 😊 Thank you for leaving us your feedback!

Posted 6 months ago

“We’ve got the perfect fit for our 11 month old sholli and he looks stunning in his bright orange harness. PerfectFit were really helpful and quick at responding to my questions and advising on what sizes to try and sorting out alternatives when the first set wasn’t quite right. Very good service and a great product. Would recommend.”

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Posted 6 months ago

Thank you for recommending us, Zoe! It is great to hear that the team looked after you well to ensure the best fit for your pup 😊

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,357 reviews