PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,938 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We replaced one section (the middle Y section) of one of our dog’s harnesses after the previous middle section had a tear on it after about 5 years (probably caused by our other dog!). These harnesses are fantastic and great you can just replace the section you need rather than the whole harness. They fit perfectly and service and speed of sending it out were all fantastic. Thank you”

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Posted 6 months ago

And thank you, Lyndsey for the lovely review! We love that you are a fan of the modular design, which meant you only had to replace one section f your harness and that it got to you in good time 😊

Posted 6 months ago

“Fabulous product and fabulous customer service. Needed some help and so when I called to explain the gentleman couldn’t have been any more helpful, polite and friendly. A couple of days and a few extra bits arrived for me to try and work out what I was happiest with before sending back what I didn’t need. First time using this company, they were recommended by my dog trainer, it won’t be the last time I use and will certainly highly recommend to others. Thank you”

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Posted 6 months ago

Thank you for recommending us, Fiona 😊 It is wonderful to hear that Jake looked after you so well and that you found out exchange service nice and simple.

Posted 6 months ago

“well fitting and comfortable for the dog”

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Posted 6 months ago

A comfortable dog is the best review we could ask for, Rita. Thank you for the lovely feedback 😊

Posted 6 months ago

“There was immediate support to ensure we got the right components and additional pieces sent out the following day. The harness is soft and light and great rangebof colours. Fantastic product and service !”

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Posted 6 months ago

It is wonderful to hear that the team looked after you so well to ensure you had the best combination of pieces and that you are a fan of our colour selection. Thank you for the review 😊

Posted 6 months ago

“Helpful customer service Fits lovely around her body slightly too big around neck but does not affect use”

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Posted 6 months ago

It is wonderful to hear that you are happy with the fit and that the team looked after you well, Denise. Thank you for the feedback!

Posted 6 months ago

“We are pleased with the harness and Amber is more comfortable walking. We are attending puppy training and the trainer recommended it. If any adjustments are needed they will be done on next session”

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Posted 6 months ago

It is wonderful to hear that Amber is happy and comfortable in her new harness, Linda. Thank you for taking the time to leave us a review 😊

Posted 6 months ago

“We now have 4 perfect fit harnesses,wish id seen these years ago , excellent service and quality Thank you 😊”

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Posted 6 months ago

And thank you, Janet for your lovely review! It is great to hear that you have come back to us for a 4th time! 😊

Posted 6 months ago

“This is our 3rd perfect fit harness …. Would not put my dog in anything else…. So well fitted… so much more comfortable for him… look good and very adaptable. The price reflects quality.”

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Posted 6 months ago

It is wonderful to hear that you are with us for the long hail, Jennie 😊 Thank you for coming back to us for a 3rd time and for taking the time to leave us a review!

Posted 6 months ago

“We love our perfect fit harness! Once we understood how it all connects together - which isn’t as hard as it sounds - we made the adjustments and now have a well-fitting, comfy harness for our large golden retriever. The customer advice was excellent - clear information and a confident size assessment which proved spot-on; but it was great to know we could go back to them if we had problems with the fit. Heartily recommended.”

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Posted 6 months ago

Thank you for recommending us! We love that you love your Goldie's new harness! It is great to hear that you got used to how it works nice and quickly and that the team looked after you so well! 😊

Posted 6 months ago

“Fantastic fit. Excellent service”

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Posted 6 months ago

Thank you for the 5 stars Hari. It is great to hear that you you are happy with the fit and that the team looked after you well 😊

Posted 6 months ago

“Excellent Customer Services and advice, harness is certain as described. A Perfect Fit”

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Posted 6 months ago

Thank you for taking the time to leave us your feedback, Paul 😊 We love that we are living up to our name!

Posted 6 months ago

“Really happy with the harness and the service. We emailed for advice on which size to get. They replied quickly, we ordered what they suggested and it fits perfectly. The harness is easy to get on and off and our dog is really comfortable in it. The quality is great and it was delivered quickly. I would highly recommend.”

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Posted 6 months ago

Thank you for taking the time to leave us such a lovely and thorough review. it is much appreciated. It is just great to hear how happy you are with the fit and that the team looked after you well 😊

Posted 6 months ago

“Upgrade to bigger size. These harnesses are soft and comfortable, being fleece lined, and have a lot of room for adjustment. They wash well without compromising the quality and appearance. Super harnesses for my deep chested whippets, as it is impossible to get traditional harnesses to fit well. The separate pieces do indeed allow you to find the perfect fit, the clue is in the name”

PerfectFit 5 star review on 5th June 2025

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Posted 6 months ago

We love that we are living up to our name, Joyce And that you have been able to find a good fit for your Whippets. Thank you for the lovely review 😊

Posted 6 months ago

“Our 4 year old boxer was quite skittish on roads with just a standard collar and pulled a lot when he was excited, so though it was time to reluctantly try a harness see if it made any difference tried all sorts of leads as well but they either cut into my hand or squished my fingers, got recommended this company and bought this harness and the lead hoping for more comfortable secure walks and have been blown away! from day one it’s been a different walk! no pulling at all , no longer skittish crossing the road , fits like a dream, super soft against his fur and my hand and very secure, the team were so helpful, confident and supportive with every aspect of the harness both pre and post sale absolutely best investment yet! purchasing a second and one for our ten year old little Shih-Tzu as well as it will be perfect for a car harness due to how secure and comfortable it will be against his older body. You should probably rename it the miracle harness ! 😆🫶🙏🏻”

PerfectFit 5 star review on 4th June 2025

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Posted 6 months ago

Oh, wow! Thank you so much to taking the time to leave us such a lovely review, Sarah. We just love to hear when we have helped to improve walks for both dogs and their humans. We absolutely LOVE the pictures, too 😊

Posted 6 months ago

“Great service in fitting for my growing puppy and dies fit perfectly. He looks very smart. Thank you”

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Posted 6 months ago

And thank you, Karen for the lovely review 😊 We are very pleased to hear that the team looked after you well to help fit your puppy and that he is looking good in his new harness!

Posted 6 months ago

“Perfect Fut us exactly what it says. Dachshunds hard to fit but these come in 3 pieces so can get a perfect fit. I have had them for years but clip cracked on one so only had to purchase one bit The company are very good to deal with if you have any questions.”

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Posted 6 months ago

It is always good to hear from our long standing customers, Carol 😊 We love that your Daxies are happy and comfortable in their PerfectFits! Thank you for the lovely feedback!

Posted 6 months ago

“It was good to talk to someone on the phone about my dog and the 'perfect fit'. Ive bought several harnesses, none of which have been any good in the end. I received the harness abnd it was indeed the perfect fit.”

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Posted 6 months ago

It is wonderful to hear that we are living up to our name, Janet 😊 Thank you for taking the time to leave us a review.

Posted 6 months ago

“This is the second PerectFit harness I have ordered. The first harness is 7 years old and has been used daily. Thus, they last a long time and are a 'PerfectFit' for our Lurcher and our new Poodle Cross.”

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Posted 6 months ago

7 years certainly shows the quality, Allan. Thank you for coming back to us once again and for taking the time to leave us a review 😊

Posted 6 months ago

“Customer service is excellent. I already own 2 harnesses and my dog had lost weight so spoke with staff to discuss ordering a new chest piece only they were really helpful and sent me sizes to try at no cost. I would thoroughly recommend the harnesses and the company delivery comes next day and everyone is so helpful.”

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Posted 6 months ago

We love that the team looked after you so well and that received your order in good timne. Thankyou for the review, Joanne 😊

Posted 6 months ago

“Both dogs are so much more comfortable in their new harnesses which also helps with calmness. I wish I'd known about Perfect Fit years ago!”

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Posted 6 months ago

Well, we are pleased to have you with us now, Claire! 😊 It is great to hear that your pup's are more comfortable and calm in their new harnesses. Thank you for your feedback.

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,938 reviews