PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,611 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 14th August 2025

Danielle Holdsworth

PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

799

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Following advice on your chat line, I ordered the recommended size and after a few adjustments, as expected, it is excellent. Very sturdy with padding where required for a chunky puppy. The harness gives you much more control in a safe way than that of a conventional collar. very happy with the purchase and will order larger parts as and when they are needed. Thank you”

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Posted 6 months ago

And thank you, Gary for taking the time to leave us your feedback. It is great to hear how pleased you are with your pup's new harness 😊

Posted 6 months ago

“Only harness my dog doesn't slip out of, tried a few others but will stick with this one from now on.”

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Posted 6 months ago

It is hear to hear that your pup is safe and secure in their harness, Gail 😊 Thank you for taking the time to leave us a review.

Posted 6 months ago

“This harness is perfect for a growing Vizsla. She is very deep in the chest but also very slight. The different fit options for each part of the harness is perfect. The harness washes well too”

PerfectFit 5 star review on 3rd February 2025

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Posted 6 months ago

Thank you for sharing the picture of your lovely girl in her harness, Brigitte and for taking the time to leave us a review. It is great to hear that the interchangeable pieces have helped you find the best fit for her 😊

Posted 6 months ago

“I love the Perfect Fit Harness. It's the only one I use for my dogs. The customer service is unbeatable! I live in the US and am more than happy to wait a bit for the harnesses to arrive because I know it will be worth it!”

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Posted 6 months ago

We love that you love us, Tori! 😊 It is great to hear how helpful you find the exchange service. Thank you for taking the time to leave us a review.

Posted 6 months ago

“The harness does fit perfectly and easily able to be put on and taken off, even on a very wiggly puppy.”

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Posted 6 months ago

It is wonderful to hear that we are living up to our name! We love that, even on a wriggly puppy, you found it nice and easy to use 😊

Posted 6 months ago

“Excellent harness - love that you can buy pieces separately so that the fit is perfect! Hard wearing and comfortable for the dog. Would never buy another brand of harness.”

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Posted 6 months ago

it is wonderful to hear that you are with us for the long haul, Debra and that you have found the harness to be good quality and comfortable for your pup. Thank you for the review! 😊

Posted 6 months ago

“Lovely comfortable harness.”

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Posted 6 months ago

Aw, it is great to hear that your pup is comfortable in their harness, Susie. Thank you for the review! 😊

Posted 6 months ago

“Perfect fit harnesses are great and allow you to purchase or replace parts of the harness. As my dog had lost weight due to her weight loss programme, it was easy for me to purchase a smaller size for just part of the harness, which now fits perfectly.”

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Posted 6 months ago

Thank you for your review, Angela. We love that you have found the modular design useful to alter the fit of your harness as your pup slims down 😊

Posted 6 months ago

“Lovely fit . Replaced some bit which were out grown.”

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Posted 6 months ago

It is great to hear that you have upgraded your harness now that your pup has grown, Sandra! Thank you for the 5 stars! 😊

Posted 6 months ago

“Unfortunately, I ordered the same size that I always order, but they have moved the strapping points in by an inch on all sides, which means it no longer fits. I have no idea why they’ve done this.”

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Posted 6 months ago

Thank you for your feedback, Zoe. We have messaged you directly regrading this, as the design of the harness has not changed, so it sounds as if we need to do a bit of investigating to see what is going on here 😊

Posted 6 months ago

“Awesome! A harness and lead that is fit for the purpose! Great stuff.”

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Posted 6 months ago

Aw, this is great to hear, Simon! Thank you for the review! 😊

Posted 6 months ago

“Your Customer Service is excellent 👌 The harness we have purchased is superior quality and is great for our Mini Lunatic Poodle !!!!🤣🤣”

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Posted 6 months ago

We love that your little lunatic is happy in their new harness and that you are happy with quality. It is great to hear that the team looked after your well. Thank you for taking the time to leave us a review, Sally-Ann 😊

Posted 6 months ago

“Perfect Fit harnesses are excellent quality and value for money. The fit is exceptional and is individual to each of my five dogs, providing a secure, comfortable and non restrictive harness that will last for years to come. This is why I am a returning customer and will keep buying these harnesses and training leads for all of my current and future dogs. Customer service is also second to none - Thanks to Rhi this time around!”

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Posted 6 months ago

Wow! Its wonderful to hear that all FIVE of your dogs have a PerfectFit! We look forward to hearing from you again in the future. Thank you fro your review and we will certainly pas your thanks on to Rhi 😊

Posted 6 months ago

“Very happy with the fit to my two Weimaraner’s, there is plenty of adjustments to adapt as they grow. Unfortunately one of the clip connections was chewed by my dogs but is still functioning may have to replaced that section in time.”

PerfectFit 5 star review on 31st January 2025

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Posted 6 months ago

It is great to hear that you are happy with the fit of the harness on your lovely pair and that you have a good amount of growth room. Thank you for sharing the picture and for taking the time to review us.

Posted 6 months ago

“Great harness and excellent customer service. Will definitely be sticking to this brand in future.”

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Posted 6 months ago

We are glad to hear that you are with us for the long haul, Andrea! Thank you for the lovely feedback! 😊

Posted 6 months ago

“Brilliant harness, perfect fit. Had to get another size top bit. Spoke to someone on phone to order different size. Was very helpful and polite. The bit come two days later.”

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Posted 6 months ago

Thank you for your review, Joanne and for sharing the picture f your beautiful pup in their new harness. It is great to hear that you are happy with the fit and that the team looked after you well 😊

Posted 6 months ago

“Very good quality but the fit was not quite right so I contacted them and was sent a selection of pieces so I now have a perfectly fitting harness for my dogs size and shape. Very quick.”

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Posted 6 months ago

It is great to hear that you found our exchange service quick and sim[le to ensure the best fit for you pup, Laura 😊 Thank you for leaving us your feedback!

Posted 6 months ago

“The harnesses (I bought 2 for two jackapoos) are simply - PERFECT! These are the second bought for both as fancied a different colour and bought the 20mm this time so a bit more warmth (15mm last time) They are hard wearing, wash up great, no need for over the head if dogs don’t like it - and one ring for the lead (instead of a tricky 2 - especially if you have more then one dog) The best I’ve found in the market! HIGHLY recommend - and have done! 👍🏻”

PerfectFit 5 star review on 29th January 2025

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Posted 6 months ago

Aw, thank you for your lovely review Carol, and for sharing the picture of your beautiful pair! We can honestly say that they certainly look comfortable in them! 😊

Posted 6 months ago

“I use it for my cat since she is 6 months. Had to change only now that she is 3y due her size. It is the best harness ever. Scape proof and very comfortable for her to move freely and even climb trees. Highly recomended.”

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Posted 6 months ago

Thank you for your review, Fernanda and for sharing the picture of your lovely cat in her harness. It is great to hear how freely she can move in it on her adventures 😊

Posted 6 months ago

“The name doesn’t lie. The website gives plenty of assistance to get the right fit/combination of parts. It arrived quickly and am very pleased had one for our last dog too.”

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Posted 6 months ago

Thank you for coming back to us for a second time, Darren! It is great to hear that you found the sizing information on the website useful and that you are happy with your pup's new harness. Thank you for your kind feedback 😊

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,611 reviews