PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,357 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th May 2025

Carol Dyson

PerfectFit 5 star review on 14th May 2025

Catherine Walker

PerfectFit 5 star review on 7th May 2025

Cindy

Jean Smith

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great advice on choosing the correct size, fits perfectly. Very speedy response from customer services and harness arrived the next day.”

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Posted 6 months ago

It is great to hear that the team looked after you so well and that you received your new harness in good time, Hilary! Thank you so much for taking the time to review us 🙏😊

Posted 6 months ago

“After one change we have now found the perfect fit. This harness fits better and (to me) seems more comfortable than Islay's last one. The customer service was great - the new section was sent before I had returned the first one as I was going on holiday and time was key. I would recommend the harness and the company service to anyone!”

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Posted 6 months ago

Thank you for your lovely recommendation, Alison! 😊 it is great to hear that you found the exchange service useful in finding the best fit for your pup.

Posted 6 months ago

“Fits my small border collie perfectly”

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Posted 6 months ago

We love that your little Collie has a good fit, Ann-Marie 😊 Thank you for taking the time to leave us a review.

Posted 6 months ago

“Well made great colour selection and literally a perfect fit”

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Posted 6 months ago

We are very pleased to hear that we are living up to our name, Carry-Anne and that you are a fan of our colours. Thank you for taking the time to review us 😊

Posted 6 months ago

“2 collars and 4 replacement sections as our dog is a chewer. Ideal rather than ordering full harness replacements. We struggle trying to find high quality retractable lightweight 10 mt leash. Any future plans ?”

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Posted 6 months ago

It is great to hear that you are a fan of the harness's design which mean you can replace individual pieces as and when you need them, Barry. We do not have any plan for a retractable lead at present but we will certainly pass your thoughts on the development team. Thank you for the feedback 😊

Posted 6 months ago

“Really pleased with the advice and service from Perfect Fit and our fur baby feels comfortable and enjoying her walks.”

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Posted 6 months ago

It is great to hear that your lovely pup is comfortable in her new harness, Sandra 😊 Wishing you both happy walkies!

Posted 6 months ago

“Great harnesses and because they are made up of 3 parts it's so easy to return the parts that don't fit and keep swapping until you get the right one.”

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Posted 6 months ago

It is great to hear that you are a fan of the modular design, Penny 😊 Thank you for taking the time to write us a review.

Posted 6 months ago

“Love the leads soft and well made”

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Posted 6 months ago

It is lovely to hear that you are a fan of our leads, Victoria :) Thank you for the 5 stars!

Posted 6 months ago

“Lightweight and comfortable for my active collies.”

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Posted 6 months ago

We love that you have found the harness to be comfortable for your Collies 😊 Thank you for taking the time to review us!

Posted 6 months ago

“This is her second harness so she always has a dry one. Very pleased with comfort, durability and appearance. Good customer service too. Our dog trainer recommended Perfect Fit and I can see why.”

PerfectFit 5 star review on 27th October 2024

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Posted 6 months ago

We love your wash-one-wear-one idea, Sarah! It is great to hear how pleased you are with your pup's harness. She certainly looks comfortable in it 😊

Posted 6 months ago

“We found PerfectFit harnesses several years ago when our beautiful Border Terrier was 11, and wish we'd found them earlier! We kept him in PerfectFit for the rest of his life, they really are what the name says, and you easily can adapt with different pieces as your dog develops and changes. We now have a 1 year Border, and he's been in them since his very first harness. We were lucky to get fitted at a local supplier, but when I wasn't sure if we could find a supplier I rang PerfectFit and was advised I could get help measuring and choosing the right size on a call, great service and product. Highly recommend for boistserous fun loving Border Terriers. Thank you 😊”

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Posted 6 months ago

Thank you for taking the time to leave us such a thorough review, Carole 😊 We love that you have come back to us for a harness for your new pup. Wishing you and your bouncy Border many happy walkies to come!

Posted 6 months ago

“We are very happy with the harness and lead that we purchased. It fits well on our puppy, she is just under 5 months old. She is very excitable when we put a harness on her but we followed the advice and find that the perfect fit harness is easier and quicker to fasten up than her previous harnesses 😊”

PerfectFit 5 star review on 26th October 2024

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Posted 6 months ago

It is great to hear that you have found the harness easy to put on your bouncy puppy, Pam 😊 Thank you for your feedback!

Posted 6 months ago

“Good company to buy from. Very helpful with sizing and good communication. Quick to reply to queries. Quick dispatch of items. Very happy with service would recommend PerfectFit if you want a good fitting harness.”

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Posted 6 months ago

It is lovely to hear that the team looked after you well, Brenda and that you received it in good time, Brenda 😊 Thank you for leaving us your feedback. It is much appreciated.

Posted 6 months ago

“It is in the name, it is a perfect fit. Thank you. Speedy delivery too.”

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Posted 6 months ago

Thank you for the review, Lisa! 😊 It is great to hear that you are happy with the fit of your pup's new harness and that it arrived in good time.

Posted 6 months ago

“It is what it says it is. Snowy has escaped from every harness l've purchased until l got PerfectFit. I love it. Makes me feel Snowy is safe. Thanks”

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Posted 6 months ago

It is great to hear that we are living up to our name, Jen 😊 We love that you and Snowy feel safe and secure with the harness. Thank you for leaving us a review.

Posted 6 months ago

“I've tried various harnesses on my dogs and due to my work, have experienced many harnesses on clients' dogs. I'm still of the opinion that PerfectFit harnesses are perfect. They are well-made and easy to put on your dog. There is no need for leg lifting or even putting your dog's head through a hole, both of which can cause many dog issues and require desensitising and training. If you have a Mini or a large breed, as I have Dobermann, PerfectFit have a harness to fit. Their customer service is also exceptional and easy to use”

PerfectFit 5 star review on 25th October 2024

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Posted 6 months ago

Thank you for your thorough review, Allan. It is much appreciated. It is great to hear that you are such a fan of the harness and the fact that your dog does not have to step in to it or have it put on over their head.

Posted 6 months ago

“Love PerfectFit Dog Harnesses, they are brilliant, machine washable, and customer service is excellent helping you ensure the correct fit for your dog.”

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Posted 6 months ago

We love that you think the harness is brilliant, Michelle and that the team looked after you well. Thank you for leaving us your lovely feedback 😊

Posted 6 months ago

“Always comes a bit loose when my boy is running.”

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Posted 6 months ago

Hi Kevin Thanks for your review, oh no! That doesn’t sound like the usual occurrence with our harnesses so it’s definitely worth us exploring that with you. We will send you over an email and see if we can get that sorted.

Posted 6 months ago

“Arrived quickly and seeked help with sizing. A short wait later and we have a Perfect Fit 💚🐾🧩”

PerfectFit 5 star review on 24th October 2024

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Posted 6 months ago

Thank you for taking the time to leave us a review, Rachael 😊 Your pup certainly looks happy in their new harness!

Posted 6 months ago

“Delighted with the help and advice given . The harness is a perfect fit! We re ordering a second one! Thank you.”

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Posted 6 months ago

Thank you for your second order with us, Margaret! It is lovely to hear that the team looked after you so well 😊

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,357 reviews