PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,611 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 14th August 2025

Danielle Holdsworth

PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

799

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and a good product. Very satisfied.”

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Posted 6 months ago

It is great to hear that you are happy with your new harness and that it got to you in good time, Caryll. Thank you for the review! 😊

Posted 6 months ago

“After a very helpful chat on the phone to discuss sizing. My puppies harness arrived very quickly. Lovely quality, beautiful made, & fits Perfectly. Just like it advertises. Couldn’t be happier.”

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Posted 6 months ago

It is wonderful to hear how happy you are with your new harness, Shirley! We love that the team looked after you well, you are happy with the quality and ft and that it got to you in good time 😊

Posted 6 months ago

“I was recommended to this company after try different makes and I thought ere we go but I am so pleased with my rough collie harness she definitely comfortable in it I will definitely be recommending they were brilliant at helping me get the right size thank angela”

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Posted 6 months ago

Thank you for your review, Angela 😊 It is great to hear how pleased your are with your Rough Collie's new harness!

Posted 6 months ago

“Perfect replacement for the parts that were needed to accommodate an expanding girth line! Happens to us all I suppose with age. ☺️. I am sure he is a lot more comfortable now 😍. Delivered in quick time too. Thanks very much”

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Posted 6 months ago

And thank you for the review! 😊 We certainly know the feeling! It is great to hear that your dog is more comfortable in their larger piece.

Posted 6 months ago

“Best harness by a country mile! We have a couple now for our Pug and will be ordering more soon. Amazing fit and control with the front D ring, well made and also come in a vast array of colours!”

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Posted 6 months ago

Wow! Thank you for the amazing feedback, Adrian! 😊 We look forward to hearing from you again when it is time to update your lovely Pug's wardrobe with a new colour!

Posted 6 months ago

“I brought a very small harness for our puppy when we first got her to which I received excellent service in selecting the right fit. Since then she has grown a lot, so I have purchased a new harness which again I had fantastic service on the phone. Helped me to select the right size and new parts sent out quickly. Really helpful, excellent quality harnesses along with excellent customer service! Thank you very much I am sure we will be purchasing more (additional!) in the future!”

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Posted 6 months ago

And thank you, Jane for your lovely and thoughtful review! It is great to hear that the team looked after you so well to ensure the best fit (and then upgrade) for your pup. We certainly look forward to hearing from you in the future as your puppy grows 😊

Posted 6 months ago

“Its a perfect fit so it has the perfect name!”

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Posted 6 months ago

Aw, we are very pleased to hear that we are living up to our name, Julie! Thank you for the lovely review 😊

Posted 6 months ago

“This is my second Perfect Fit harness. These harnesses are excellent. They can be adjusted to achieve a 'perfect fit' , they are soft, comfortable and durable. The only reasons for not giving 5 starts are that they are a little expensive and also we found that the lowered straps needed to be stitched on each side nearer to the clip to stop then folding down and becoming uncomfortable. It is a simple job so all-in-all we are very happy.”

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Posted 6 months ago

Thank you for your useful feedback, Richard. It is much appreciated 😊 The loose pieces of fleece are necessary to allow for the girth piece to be adjustable. Sometimes, if your dog has finished growing, it works to swap to the next girth size down so that you can tighten up the girth sufficiently to prevent the fleece from slipping out.

Posted 6 months ago

“Very helpful staff. The harness is just right for my dog.”

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Posted 6 months ago

It is great to hear that the team looked after you well and that the harness suits your dog 😊 Thank you for leaving us your feedback!

Posted 6 months ago

“The extra piece for Hazel’s harness arrived quickly and is an easy way to increase the size for her”

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Posted 6 months ago

It is great to hear that Hazel's harness is a PerfectFit once more! Thank you for your review! 😊

Posted 6 months ago

“I have been buying Perfect Fit harnesses for approximately 20 years now - ALL of my dogs have had them - I won't buy any other type of harness. They DO fit perfectly, the ring on the chest piece is a really useful option. Endlessly adaptable, I particularly like the ability to buy individual pieces - which is what I have just done for my elderly terrier who has lost weight. An new, smaller girth has restored her harness to its perfect fit once more.”

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Posted 6 months ago

Wow! 20 years, Liz!? Thank you for coming back to us once again! 😊 We are very pleased to hear that we are still living up to our name and that your lovely little one has a snug fitting, comfortable harness once more!

Posted 6 months ago

“Ordered harness as per website calculator recommendation. Emailed a couple of photos and was advised of a tweak to the length of the underside piece in order to better clear the armpits. Very prompt, friendly and helpful response. Now fits perfectly. Thank you.”

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Posted 6 months ago

And thank you for your lovely feedback! It si great to hear the team were helpful in ensuring the best fit for your pup 😊

Posted 6 months ago

“Perfect. A little compicated making sure I have adjusted the harnesses correctly but once sorted they are lovely (I bought 2). One of my dogs is a 'backwards wriggler' .. like taking of a tight Tshirt ... and he was out of the harness in seconds. He is in training at the moment so I have put it aside for brighter days! So, no complaints. The 'V' front ensures leg/shoulders can move freely and there is no pressure on the wind pipe area or under arms. Wishes for the future .. a handle on the top would be helpful. Also a velcro strip somewhere to stick of phone number/in training or nervous dog message. And finally, if you could make a harness with an under rib cage piece I would be a customer for life! Thank you for you help and quick replies to me emails.”

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Posted 6 months ago

Thank you for your really useful feedback, Cathy. We will certainly pass your thoughts on to the development team 😊

Posted 6 months ago

“I have been using Perfect Fit since my dog was a puppy and I have never found a better fitting and more comfortable harness. The fitting team are fantastic if you need advice on the fit!”

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Posted 6 months ago

Aw, we love hearing from our long-standing customers, Jenna! Thank you for your lovely words and for taking the time to leave us a review. It is much appreciated 😊

Posted 6 months ago

“This is our second perfect fit harness and I think they're great, you can put it on without moving the dog, they're not restricting his natural movement and they're comfortable.”

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Posted 6 months ago

Thankyou for coming back to us for a second time, Gemma and thank you for leaving us your feedback.It is wonderful to hear how happy you are with your harness 😊

Posted 6 months ago

“Having spent silly amounts of money on harnesses for my 4-month old puppy, I was recommended PerfectFit. After sending an email and photos, I was advised of the right size. To say I am delighted is an understatement. A great fit and the lilac looks wonderful on my blue roan cocker spaniel. The excellent service received and wonderful, perfect fitting harness, which will grow with my pup are fabulous!”

PerfectFit 5 star review on 21st January 2025

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Posted 6 months ago

We are thrilled to hear how happy you are with your pup's new harness, Janice! Thank you! We agree that the lilac is definitely your pup's colour! 😊

Posted 6 months ago

“Fantastic communication. The lady was so helpful and spent a lot of time on the phone ensuring that I was able to find the perfect fit harness for my dog. It arrived promptly and fitted really well. It is excellent quality and very comfortable for my Sheltie.”

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Posted 6 months ago

It is great to hear that the team looked after you so well and that your new harness arrived in good time, Lesley. Wishing you and your lovely Sheltie Happy Walkies! 😊

Posted 6 months ago

“Excellent product and customer service”

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Posted 6 months ago

Thank you for your review and for the 5 stars, Kath! It is great to hear that you are happy with your new harness and that the team looked after you well 😊

Posted 6 months ago

“Both my dogs have the perfect fit harness & I couldn’t recommend them more highly. They literally are a ‘perfect fit’ & customer service is second to none. I had one of the fasteners break on my puppy’s harness & it was immediately replaced. Fantastic company!”

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Posted 6 months ago

Thank you for your lovely review, Jo 😊 It is great to hear that your broken clip was sorted quickly and easily for you.

Posted 6 months ago

“I tried so many harnesses. She hated them all, too stiff, too hard, too high in the front… I’ve had Perfect Fit before but this was for a new puppy and I didn’t want to spend so much on a harness that she would grow out of. I should have just gone there first, it would have saved a lot of time and angst for both of us.”

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Posted 6 months ago

Well, we are very pleased that you came back to us, in the end, Carole 😊 Thank you for taking the time to leave us your lovely feedback.

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,611 reviews