PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,357 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th May 2025

Carol Dyson

PerfectFit 5 star review on 14th May 2025

Catherine Walker

PerfectFit 5 star review on 7th May 2025

Cindy

Jean Smith

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still have not received it. After ordering a week ago. Gave 3 stars as I like the company but would of been less”

Helpful Report

Posted 7 months ago

Hi Martin, Thanks for your review. We’re really sorry to hear that your order has not arrived yet, that is most unusual so it is worth us taking a look into that. We appreciate your patience, and we truly value your support for our company. Please check your email for a message from us so we can help resolve this for you.

Posted 6 months ago

“Ordered a smaller part, it arrived promptly. These are so easy to use and staff very helpful.”

Helpful Report

Posted 7 months ago

Hi Amanda! We're so glad to hear that your order arrived promptly and that you find our products easy to use. It's wonderful to know that our team was helpful as well. Thank you for your kind words and for sharing your experience with us!

Posted 6 months ago

“Fits perfectly as the name suggests! Have always struggled to get the right fit for my girl and she pulls like mad. Harness works well and doesn't make her choke like collar/other harness. Very happy, thankyou!”

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Posted 7 months ago

We so thrilled to hear your dog's throat isn't impacted by the harness, our goal is to ensure they are as comfortable as possible, so pleased you are happy Vick. Thank you for taking the time to leave us a review.

Posted 6 months ago

“Perfect Fit answered my email the same day to tell me what size of perfect fit harness I needed and posted it out straightaway. Great service! And the product is excellent too.”

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Posted 7 months ago

We're so pleased to hear that our team was able to help you quickly and the best news is you are happy with your new harness. Thank you for taking the time to review us Paula, happy walkies!

Posted 6 months ago

“We use Perfect fit for both if our dogs a Caucasian and a Frenchie. The harnesses are practical, easy to use abd give good control. Highly recommended.”

Helpful Report

Posted 7 months ago

Hi David! We're thrilled to hear that our harnesses are working well for both your Caucasian and Frenchie, we bet they make a great duo! Thank you for taking the time to leave us feedback.

Posted 6 months ago

“Great service, really helpful to talk to somebody for guidance on the size. Quick delivery and the harness is perfect, thank you.”

Helpful Report

Posted 7 months ago

Hi there! Thank you so much for your fantastic review! We're delighted to hear that our team was able to provide the guidance you needed and that you're happy with the harness. Quick delivery is our goal, and we're thrilled you're satisfied. Happy walkies!

Posted 6 months ago

“Very helpful knowledgeable staff picked the right harness for my puppy. It is very good quality with room to grow.”

Helpful Report

Posted 7 months ago

Hi Kevin! Thank you for your wonderful review! We're so glad our staff could help find the perfect harness for your puppy. Wishing you both happy adventures together!

Posted 6 months ago

“Second time buying one of these. Love the D rings on front and back and they're so strong. The last harness out lasted his other ones by double the time. Really great.”

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Posted 7 months ago

Hi there! Thank you for your amazing review! We're so glad to hear that you love the D rings and that the harness has outlasted others, this is great feedback. Happy walkies!

Posted 6 months ago

“Excellent customer service and help. Harness fits well.”

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Posted 7 months ago

Hi Jane, We're thrilled to hear that you found our customer service helpful and that the harness fits well. Thank you for taking time out of your day to leave us feedback. Happy walkies!

Posted 6 months ago

“Absolutely perfect, fits like a glove”

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Posted 7 months ago

Hi Jane, thank you so much for your fantastic review! We're over the moon to hear that everything fits perfectly. Happy walkies!

Posted 6 months ago

“Extremely helpful, especially Jake, who we spoke to on the phone recently.”

Helpful Report

Posted 7 months ago

Hi Deborah, thank you for your wonderful review! We're thrilled to hear that Jake was able to assist you and that you found this helpful. If you need anything else, don’t hesitate to reach out.

Posted 6 months ago

“Excellent customer service. Jen could not have been more helpful in finding the perfect fit for my 5 month old puppy. The harness is great quality and will 100% buy again.”

PerfectFit 5 star review on 14th October 2024

Helpful Report

Posted 7 months ago

Hi Kayleigh, firstly, let's address how adorable your puppy is! What a darling! We are so pleased Jen could be of help, we have passed on your thanks and she is delighted. Do get back in touch if you need any upgrade as your lovely pup grows. Thanks for leaving us a review, happy walkies!

Posted 6 months ago

“It seems a bit expensive for what you get BUT with a bit of adjustment the Perfect Fit harness fits perfectly and is easy to use, my dog likes it too much and has chewed up the girth strap which I have had to replace!!”

Helpful Report

Posted 7 months ago

Hi Robert, thank you for your review! We’re glad to hear the Perfect Fit harness works well with a bit of adjustment. Your dog is absolutely gorgeous and with that face it must be hard to stay mad at them! Sorry to hear about the chewed girth strap, but we're here to help if you need replacements! Happy walkies!

Posted 6 months ago

“Amazing customer service to help me find the right fit. Arrived and it’s really good quality. My dog looks very smart and secure.”

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Posted 7 months ago

We are sure your dog looks very smart in his harness, we are delighted we could be of help to find the right fit. Thank you so much for leaving feedback.

Posted 6 months ago

“Both our dogs have perfect fit harness’s and one matured so his harness got too tight so I needed to change one piece, puzzled what one I needed I emailed for advice, I had a reply from Lucy with the information I needed, I ordered, received it quickly and all is good. Thank you”

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Posted 7 months ago

It is great to hear that you found upgrading your pup's harness quick and easy and that Lucy was able to help you out in choosing the right piece. Thank you for taking the time to leave us your feedback, Vic :)

Posted 6 months ago

“Fantasic company to deal with, very helpful Quick delivery Quality item with multiple sizes for best fit Have 2 complete harnesses with the 2m long training leads which I use across body so my hands are free & I can’t drop the lead, plus can swap the bottom bits if my dog gets his belly wet. Would definitely recommend”

Helpful Report

Posted 7 months ago

Hi Rachel, thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your harnesses and training leads and making full use of the versatile features! Don't forget, you can always machine wash your harness on a low heat for when your dog's belly gets wet and muddy! Happy walkies!

Posted 6 months ago

“Perfect fit. It is what it says.”

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Posted 7 months ago

Hi Anthony, thank you for your perfect review! We appreciate the time taken to leave us feedback, happy walkies!

Posted 6 months ago

“Great harnesses. Option to mix and match pieces to find the perfect fit. Quick delivery to Ireland and excellent customer service. Top notch Company to deal with. Highly recommend.”

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Posted 7 months ago

Top notch to deal with, is a huge compliment! We are thrilled we could help Sandra, thank you for taking the time to leave us a review. Happy walkies!

Posted 6 months ago

“Lovely harnesses.....bought one for my Lőwchen pup & one for my mini schnauzer. Had to order from New Zealand, received excellent help re sizing. Harnesses fitted well with plenty of room to grow. Love the soft fabric, but still a strong harness.”

PerfectFit 5 star review on 13th October 2024

Helpful Report

Posted 7 months ago

Thank you so much for your lovely review, Vivienne! We're thrilled to hear that the harnesses are working well for your Lőwchen pup and Mini schnauzer. What fab breeds and they look so sweet! It is great to know they are secure but also comfortable. Happy walkies!

Posted 6 months ago

“Couldn’t get a harness to fit my dog despite trying different attachments, so a complete waste of time and delivery charge.”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Ruth. We're sorry to hear that the harness didn't fit your dog as expected, this doesn’t happen very often! We are more than happy to send you out some more sections, with new delivery free to see if we can try and find something better? We will send you an email and see if we can get this sorted.

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,357 reviews