PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,361 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th May 2025

Carol Dyson

PerfectFit 5 star review on 14th May 2025

Catherine Walker

PerfectFit 5 star review on 7th May 2025

Cindy

Jean Smith

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. They noticed I was ordering two different sized pieces and checked I was ordering for 2 dogs - which i was, rather than just carrying on. Can't rate them high enough.”

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Posted 7 months ago

It is great to hear you were pleased with the personal service! Thank you for taking the time to review us 😊

Posted 7 months ago

“Received amazing support finding the right size harness for my Cairn Terrier. I had to have a few replacement bits sent to get the fit right and this was made easy by calling them and they were super helpful. Elsie is nearly 4 now and has always had a Perfect Fit harness, it’s good to be able to just add the new bits you need as they grow. The harness lasted so well and this is my first total refresh.”

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Posted 7 months ago

it is lovely to hear that Elsie has always been in a PerfectFit and how pleased you have been with it, Cindy. Thank yo for taking the time to leave us a review 😊

Posted 7 months ago

“Dre what it says”

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Posted 7 months ago

It is great to hear that we are living up to our name, Linda 😊 Thank you for the feedback!

Posted 7 months ago

“My dog. a cavaliere king charles spaniel boy called kym has only got three legs following an accident at four months old. i have spent hundreds of pounds over the last three years on harnesses in every style but never found one to fit well. Until my daughter told me about Perfect Fit and showed me hers. iI ordered one the same day, it was here within three days and the years of expense and searching are finaly over. The harnes is a perfect fit. The style is perfect, the material is soft and strong and it is so easy to put on my wriggly bouncey companian that getting ready to go walk is FUN at last. The idea of three separate pieces to fit three measurements of the individual dog is genius. The harness fits everywhere so no chance of him pullimg out. In fact it is so comfortable on him that he is no longer pulling in his haste to get to the end of his walk to get out of his usual contraptions. the Perfect Fit Harness is a lightweight perfect chaneable coloured harness that is just perfect.Thank you.”

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Posted 7 months ago

And thank you, Carol for taking the time to leave such a positive and thorough review! It is so lovely to hear how the harness has improved your walks with your pup and that the fit is right for him after his accident 😊

Posted 7 months ago

“Very helpful and great product that you can buy pieces separately.”

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Posted 7 months ago

Thank you for the review, Mandy. It is great to hear that you are happy with your harness and that the team looked after you well 😊

Posted 7 months ago

“This is the second harness I've bought from Perfect Fit. I have a crossbreed dog and no other harness fits as well. The service is excellent and so are the products. Would definitely recommend.”

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Posted 7 months ago

Thank you for coming back to us for a second time, Beverley and for taking the time to write us a review. It is great to hear that your find the harness a good fit for your mixed breed 😊

Posted 7 months ago

“The quality of the product is good, unfortunately it didn’t fit either of our dogs, so we had to return both harnesses.”

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Posted 7 months ago

It is great to hear that you are a fan of the quality of the harness, Andrew. It is a shame that the fit wasn't quite right. We do offer an exchange service where we ask you to contact us before sending your harness back. We can then send you out alternative pieces to try, free of charge until you are happy with the fit. We just ask that you send us back any unwanted pieces once you are happy with the fit. If you would like some help with sizing please email your dog's age, breed and girth measurement in to: info@perfect-fit-dog-harness.com and we will be more than happy to advise.

Posted 7 months ago

“Over time, we have bought various parts of the perfect fit harnesses as our dog has grown. Very pleased with the quality, service and adaptable nature of the harness.”

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Posted 7 months ago

It is great to hear that you are a fan of the modular design of the harness, Gina 😊 We love that you have been with us for the long haul!

Posted 7 months ago

“The plastic clips rubs his legs as the padding doesn’t stay in place as he walks. It fits ok apart from this problem.”

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Posted 7 months ago

Thank you for your feedback, Christine. We are so sorry to hear that the clips are rubbing your dog's legs. This certainly shouldn't happen as the harness is designed with the dog's upmost comfort and safety in mind. It is possible that this is an issue with the fit. If you would like us to double check this for you, please email over some pictures of your dog on to: info@perfect-fit-dog-harness.com and we will be happy to advise. If necessary, we can replace some pieces for you as your dog's comfort is our priority.

Posted 7 months ago

“I have had very helpful advice with the fitting of a new harness for my Beddywhippet to replace the one she has had since a puppy and grown with her.”

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Posted 7 months ago

We are very pleased to hear that the team looked after you well to ensure the best fit for your Beddy/Whippet. Thank you for taking the time leave us a review 😊

Posted 7 months ago

“Harness fits perfectly with our pup. Rang in as suggested for such a young dog and was greeted warmly and was helped through the process of buying the correct harness for my puppy.really helpful and informative to me! Would definitely buy again if we need another harness!”

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Posted 7 months ago

It is just lovely to hear that the team looked after you well and that you are happy with your new harness, Daniel. Thank you for leaving us such positive feedback 😊

Posted 7 months ago

“Excellent”

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Posted 7 months ago

We are very pleased to hear that you think your new harness is excellent! 😊 Thank you for the 5 stars!

Posted 7 months ago

“Great little harness. My dog doesn't like things put over his head, so it's ideal. I'd love it if a grab handle could be added too.”

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Posted 7 months ago

Thank you for the feedback. We will pass your thought re. a grab handle on tot he development team 😊 We are very pleased to hear that you are happy with your harness.

Posted 7 months ago

“Love perfect fit harnesses. Last one lasted 10 years and 2 dogs until I left it in the woods! Rang and ordered new one with my guesstimate on size. Spot on! Thanks Jake!”

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Posted 7 months ago

Wow! 10 years! We just love hearing from our long-standing customers, Sheridan 😊 Thank you for coming back to us and for taking the time to leave us a review. We will be sure to pass your thanks on to Jake.

Posted 7 months ago

“Margot is comfortable in her harness and I am confident she is safely restrained in the car. The staff are so helpful in getting it right.”

PerfectFit 5 star review on 4th October 2024

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Posted 7 months ago

We love that Margo is comfortable in her new harness, Catherine. The red is definitely her colour! 😊

Posted 7 months ago

“Excellent customer service, really helpful to be able to mix and match sizes for 6 month old puppy, harness is very soft and doesn't rub him anywhere which was our problem. Great company and product.”

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Posted 7 months ago

Thank you for the review, Kate! It is great to hear that you have a good fit for your puppy that he is comfortable in 😊

Posted 7 months ago

“We are complete PerfectFit converts! Obi had a front leg amputation and we were really struggling to find a suitable harness for him. The team were so helpful and kind to us, assisting us work out exactly what Obi might need and the two part harness we received really was the perfect fit! We’ve already had two more colours delivered and can’t wait to build our collection. Thank you so much, a million stars out of five!”

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Posted 7 months ago

Aw, thank you for leaving us such a lovely review, Sophie 😊 It is great to hear that the harness suits Obi so well after his operation and that you now have a good selection of colours!

Posted 7 months ago

“The Perfect fit harness pieces are very good quality and the fact that the individual pieces can be replaced in time due to wear and tear or (puppy growth) makes it very good value for money and practical. It is one of the brands that my trainer endorsed. The customer service is excellent and very friendly and helpful. They went above and beyond to help me with my selection. Highly recommended.”

PerfectFit 5 star review on 3rd October 2024

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Posted 7 months ago

Thank you for taking the time to leave us such a thorough review, Clare. It is great to hear that you are happy with the quality and fit of your harness and that the team looked after you well to ensure that you had the best fit for your pup.

Posted 7 months ago

“fantastic fit, no problems in transition as so comfortable, would recommended to every dog owner”

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Posted 7 months ago

Thank you for recommending us! We love that you found the transition nice and easy 😊

Posted 7 months ago

“Great fit for my mini daschshund! He usually refuses to move if he's wearing anything other than his collar! I know this is comfortable for him as he doesn't even notice when it's on! I love the thick fleece padding, which will not irritate his skin or front legs even if worn for some time. Thank you!”

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Posted 7 months ago

Aw, it is lovely to hear that your pup is so comfortable in their new harness, Corinne. Thank you for taking the time to leave us a review.

Posted 7 months ago

PerfectFit is rated 4.9 based on 2,361 reviews