PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,611 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 14th August 2025

Danielle Holdsworth

PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

799

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The harness was recommended by my dog trainer so I knew it would be good quality. It’s a little tricky to fit to a lively cocker spaniel until you both get used to it. A couple of the fasteners are a little stiff but I assume these will ease with use. The lead is great even though I made a mistake of ordering the large clip when I think the small one would have sufficed. Great harness and lead highly recommend.”

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Posted 8 months ago

Thank you for your lovely review, Sue (and to your trainer who recommended us to you!)😊 If the lead is unused, we would be happy to exchange it for one with a smaller clip. Just drop us an email to: info@perfect-fit-dog-harness.com and we will be happy to arrange this for you.

Posted 7 months ago

“My greyhound Scout has just been diagnosed with glaucoma which has led him to having to have his left eye removed. I needed a harness as pressure from a collar can elevate pressure in the eye. I have a perfect fit for one of my little dogs and now have one for Scout. I love the fact that you can replace the separate sections rather than having to replace the whole thing.”

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Posted 8 months ago

It is great to hear that you are a fan of the harness's modular design, Karen :) It is also lovely to hear that it will help with poor Scout's eye condition. Wishing you both many happy walkies ahead 😊

Posted 7 months ago

“Excellent products and super customer service! Thanks!”

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Posted 8 months ago

It is great to hear that the team looked after you well and that your are happy with your new harness, Janet 😊 Thank you for the review!

Posted 7 months ago

“So far so good. We purchased a harness a few months ago for our mini dachshund, he seems to prefer it to his over the head harness. We will see how it goes when we have to choose new parts for when he gets bigger. Definitely would recommend as it fits really well and is very durable and comfortable for my boy.”

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Posted 8 months ago

It is lovely to hear that you have been happy with your Daxi's new harness so far and that he seems to prefer it to his previous one. Thank you for taking the time to leave us a review 😊

Posted 7 months ago

“Staff in the shop are so helpful in helping to ensure the purchase of the correct size harness. As ever the new harness is extremely well made, very sturdy & washes well. It fits so well & does not rub at all, I cannot speak highly enough of these harnesses or the helpful & friendly staff at the shop”

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Posted 8 months ago

Thank you for your lovely feedback, Louise 😊 it is great to hear that the team looked after you so well and that you are happy with the fit of your new harness.

Posted 8 months ago

“This is our second purchase from Perfect Fit as we needed to buy one slightly larger harness for our one year old Chihuahua who started wearing her first harness at 12 weeks old. It still fits but we needed the next size up to wear over winter jumpers. I phoned for advice and was talked through the website ordering to make sure I got the correct size. Incredible customer service and so pleased with the 2 new harnesses that arrived very quickly. I now have the ability to wash when they get dirty and still be able to walk everyday in a clean dry harness. The product fits so well and never moves even if my nervous Chi puts the breaks on? I would not waste my money on any other harness 💕”

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Posted 8 months ago

Thank you for taking the time to leave us such a thorough and positive review, Clare 😊 It is great to hear that your lovely Chi is safe and secure in their harness and that you are with us for the long haul!

Posted 8 months ago

“Excellent materials used and fantastic customer service. 5 out of 5, would highly recomend !”

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Posted 8 months ago

Wow! Thank you for the 5 stars and recommendation, Jordan! It is great to hear that the team looked after you so well and that you are happy with your new harness.

Posted 8 months ago

“Fantastic service from PerfectFit. New harness bought for our pups just weeks ago & one of them managed to chew thru one of the pieces. PerfectFit told what exact replacement to order & I had it within 3-4 days. Brilliant!! Highly recommend this company”

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Posted 8 months ago

It is great to hear that the team looked after you so well, Lindsey when replacing the chewed section of your harness. Thank you for the lovely feedback 😊

Posted 8 months ago

“EXCELLENT LEADS. We foster for a Golden Retriever rescue charity. We have a 4 yr old male GR who is a big, gentle boy. He has a Perfect Fit harness and lead both of which are excellent. I love the 2m training lead because it has multiple "D" rings and with the fleece edges, it's not rough on my hands if he does pull. Now, whenever we have a new foster, I buy one for them and it goes with them to their "fur-ever" home.”

PerfectFit 5 star review on 9th December 2024

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Posted 8 months ago

It is so lovely to hear that gift all of your lovely fostered Goldies one of our training lead, Paul. What a lovely gift to send them with to set them off on the right foot 😊

Posted 8 months ago

“great service and great product.”

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Posted 8 months ago

Thank you for your lovely feedback, Sarah. It is great to hear that you are happy with your new harness and that the team looked after you well.

Posted 8 months ago

“Thus perfect for is as replacement for one that my little dog has worn every day since he was 8 months old - he now 7 so thought he deserved a new one in a different colour! However, I’ve washed the old one and it’s still looks good.”

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Posted 8 months ago

Aw, we love that you have treated your dog to a brand new harness, Lesley 😊 Thank you for taking the time to leave us a review.

Posted 8 months ago

“We love this harness fits so well and great not to have to pull over Milo’s head. Easy to clean. Lead nice solid weight with lots of options re length. Great customer service. Would highly recommend.”

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Posted 8 months ago

Thank you for recommending us, Benny! It is so good to hear how happy you are with Milo's harness and lead and that the team looked after you so well 😊

Posted 8 months ago

“Absolutely fabulous service & quality. Have been using Perfect Fit for years - needed advice on sizing as had bought my boy a new winter coat, harness needed to go over rather than under. Emailed, speedy response & brilliant advice, only needed to change one section. Ordered & received- perfect fit 😍 from initial enquiry to receiving item less than 48 hours. Thank you to the amazing team.”

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Posted 8 months ago

Aw, it is lovely to hear that the team looked after you well, Bev and that you received your new section in good time. Thank you for taking the time to review us 😊

Posted 8 months ago

“Soft to the touch yet reliably strong Lovely colour - really pleased”

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Posted 8 months ago

It is great to hear how pleased you are with your new harness and that you have found it to be soft and strong. Thank you for the review! 😊

Posted 8 months ago

“Service was fantastic! It says to email if you have a mixed breed and they were so quick to reply! Speedy delivery and it was a ‘perfect fit’. It has reduced the pulling and much more manageable now!”

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Posted 8 months ago

It is great to hear that the team looked after you well and that you are happy with the fit of your pup's new harness, Nicole. Thank you for your lovely review 😊

Posted 8 months ago

“Love my new harness for my dog, super helpful team ensured I got the right one that fitted perfectly”

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Posted 8 months ago

It is great to hear that the team looked after you so well, Pete and that you are happy with the fit of your pup's new harness 😊

Posted 8 months ago

“I was recommended the 40mm rather than 20mm for my lab cross and I'm so glad they did. He does pull as he's only just been rescued and is reactive and it's so much more comfortable for him and feels really secure. Also a 'perfect fit' as you'd expect.”

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Posted 8 months ago

It is great to hear that the 40mm range is offering your lovely rescue some security and comfort, Katrina AND that we are living up to our name! 😊 Thank you leaving us your lovely feedback.

Posted 8 months ago

“Parcel received Order as requested and beautiful (lilac leaf and harness) My only annoyance is that you have to wait now to be called back to place an order .”

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Posted 8 months ago

It is great to hear that you are happy with your new lilac harness, Kerrie 😊 We are sorry to hear that you found it annoying to wait for a call back to place your order. Just to reassure you, we do try to answer all calls immediately as they come through. It is only in exceptionally busy periods, that we have colleagues who will take a message for us while we are talking to other customers. We always try to return these calls within 24 hours (and it is often sooner). We do also offer an email service, which is usually quicker, where we can send you a link and you can place your order online, which you may also find useful.

Posted 8 months ago

“These are wonderful harnesses - we’ve used them over the years on both our dogs. Very helpful and friendly company and it was so nice to be able to exchange one part of the harness for another before having to send the original back - that way you get to try a few pieces to decide which combination to keep. These harnesses are soft and durable - no rubbing or moving about - just as they are called - a perfect fit!”

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Posted 8 months ago

It is great to hear that we are living up to our name, Shirley! 😊 It is also good to hear that you found the exchange service useful in finding the best combination for your pup. Thank you for your lovely review.

Posted 8 months ago

“I phoned to place an order and the service was first class. The harness arrived in a couple of days. I need to send some photos, but I think the fit is great. My boy Mr Gillespie appears to like his new harness and it looks comfortable on him. I like the padding on the webbing so so it doesn’t rub his fur. I am delighted with this purchase, I have already recommended this harness to others and will be happy to continue to do so. Many Thanks Andy J and Mr Gillespie”

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Posted 8 months ago

Thank you for your lovely feedback, Andy 😊 It is great to hear that you are happy with Mr Gillespie's new harness. We love that you are a fan of the super soft fleece and that he seems comfortable in it. Wishing you both happy walkies.

Posted 8 months ago

PerfectFit is rated 4.9 based on 2,611 reviews