PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,361 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th May 2025

Carol Dyson

PerfectFit 5 star review on 14th May 2025

Catherine Walker

PerfectFit 5 star review on 7th May 2025

Cindy

Jean Smith

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr Boris and I are delighted with his new Perfect Fit harness. It fits perfectly and looks attractive too. Mr. Boris is golden so the orange and black looks complementary LOL ! He is 9 and and 36 kg and strong !!!! He has always enjoyed long runs with my son in the country and so has never been used to "lead walks" Well he is already making great progress and the harness has given me the confidence to take him out and keep us both safe. I can see that he finds the harness comfortable and I can relax too. Thank you for the help in choosing the appropriate size it is indeed perfect . I can confidently recommend Perfect Fit. I have used these for my previous dogs Ruby and Honey and again just perfect. I certainly am a very happy customer.”

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Posted 7 months ago

It is just wonderful to hear how happy you and Mr Boris are with his new harness, Annie. We love that that it has given you the confidence to take him out and that he is relaxed and comfortable in it, too :) Thank you for taking the time to leave us such a lovely review!

Posted 7 months ago

“I can't praise PerfectFit enough for their excellent service and products.”

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Posted 7 months ago

It s just lovely to hear that you are happy with your harness and that the team has looked after you well. Thank you for the lovely review! 😊

Posted 7 months ago

“Really nice fit, looks comfy on my girl.”

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Posted 7 months ago

It is great to hear that your girl is looking comfortable in her new harness. Thank you for taking the time to leave us a review 😊

Posted 7 months ago

“These harnesses are light and comfy and fit even my oddly shaped dogs well!”

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Posted 7 months ago

What a lovely trio you have there, Kirsten! Thank you for sharing the video, it is much appreciated. It really shows off how many different shapes and sizes the harness can cater for! 😊

Posted 7 months ago

“As it says in the title the harness is a perfect fit for our labrador. Arrived swiftly.”

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Posted 7 months ago

It is great to hear that we are living up to our name, John and that you received it in good time 😊 Thank you for taking the time to leave us your feedback and wishing you and your lovely Lab many happy walkies ahead.

Posted 7 months ago

“This is the third set of dog leads I’ve bought from Perfect Fit. I thought this last one was the same as previous orders but it doesn’t include a loop to put your hand through. So you have to clip one end over to the lead to make a handle. Unfortunately this clip and the fluorescent tape make it very uncomfortable to use.”

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Posted 7 months ago

Thank you for your feedback, James. It sounds as if you have the 2m Training lead instead of the 1m fleece lead. If the lead is unused and still in resalable condition, we will be happy to exchange this for you. We will contact you directly to arrange this with you.

Posted 7 months ago

“Best harness by far. And ive tried loads. I have a pyrenees very powerful this harness was great. Had to order part replacement only because other dog in family got hungry lol. Great service great product”

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Posted 7 months ago

Thank you for leaving us such a positive review, Brian 😊 We are pleased to hear that your other pup only managed to get hold of one of the sections!

Posted 7 months ago

“This is a lovely harness. It fits perfectly round her back and tummy but a little bit loose around the neck and front of the chest but ok”

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Posted 7 months ago

Thank you for leaving us a review, Carol. I’m sorry to hear that the fit isn’t quite right. Keep everything that you have for the moment. We can send you out some alternative pieces to try, free of charge. We just ask that you send us back any unwanted items once you are happy with the fit. In the meantime, please do not use the harness as the pieces need to be in resalable condition to be exchanged. We will contact you directly to arrange this with you.

Posted 7 months ago

“Harness was slightly smaller than I needed, the sizing wasn’t easy,a replacement one was sent straight away to try and just had to return the smaller one”

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Posted 7 months ago

We are glad to hear that you found the exchange service helpful in ensuring the right fit for your pup, Kazz. Thank yo for the 5 stars! 😊

Posted 7 months ago

“What a tremendous company to purchase our dogs new harness. I ordered the wrong size originally- customer services sent me a replacement and it fits perfectly. Great service PerfectFit.”

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Posted 7 months ago

Thank you for leaving us such a lovely review, Terence! It is great t hear that the team looked after you well to ensure that you had the right fit for your pup 😊

Posted 7 months ago

“Fantastic support in choosing the correct harness, lovely fit, easy to get on and off.”

PerfectFit 5 star review on 23rd September 2024

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Posted 7 months ago

Your pup certainly looks happy in their new harness, Jane! Thank you for sharing the lovely picture and for taking the time to leave us a review 😃

Posted 7 months ago

“I have used PerfectFit for 10+ years and am always impressed with the harnesses and the customer service. I recommend them regularly to clients at puppy and training classes, and they are always happy too.”

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Posted 7 months ago

Wow, Alison! We are thrilled to hear that you have been with us for over 10 years! Thank you for recommending us to your clients and for taking the time to leave us a review. It is much appreciated 😃

Posted 7 months ago

“Both my poodles wear PerfectFit harnesses. Socks has had the same one for about 9 years and we just bought one for Harley our latest poodle. We wouldn't use anything else. They are so comfortable for the dogs”

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Posted 7 months ago

We just love hearing from our long-standing customers, Dawn! It certainly sounds as if Socks has got his money's worth out of his harness and we are so pleased to hear that you have come back to us for a harness for Harley. Thank you for the lovely review 😃

Posted 7 months ago

“Spoke to a very helpful adviser who identified exactly what was needed for our new puppy. Its easy to put onto him and it appears to be very comfortable for him. Love it.”

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Posted 7 months ago

We are so glad to hear that you love your puppy's new harness, Linda and that the team looked after you well when choosing the best size. Thank you for leaving us such lovely feedback 😃

Posted 7 months ago

“We’ve been using it for about 3 weeks with our 7 month old border terrier and after a lot of false starts with other harness this one is just perfect. His pulling has reduced a lot and he’s clearly a lot more comfortable in it.”

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Posted 7 months ago

Oh this is wonderful to hear, Penny! We are so pleased to hear that the harness has improved your walks for both you and your lovely BT. Thank you for the review!

Posted 7 months ago

“Good fit and seems comfortable.”

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Posted 7 months ago

Great to hear Ailsa :)

Posted 7 months ago

“Our puppy was pulling on a normal lead to the point he was choking. Our puppy class trainer recommended PerfectFit so we order one. The transformation was amazing and he is now enjoying much calmer walks .... and so are we.”

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Posted 7 months ago

This is wonderful news Val. We are so pleased that the harness has helped you and your puppy. Happy walkies :)

Posted 7 months ago

“Lovely quality harness. I like the options to buy replacement parts. More importantly it comfortable for my dog and has definitely reduced my dog pulling. Perfect fit was recommended by Acer Gundogs. So glad I purchased it. Thank you”

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Posted 7 months ago

Thanks so much for your lovely review Tracey. Happy walkies! :)

Posted 7 months ago

“It fits perfectly and he looks so cozy in it. Also the clasps are especially easy to use if your fingers are not particularly nimble.”

PerfectFit 5 star review on 19th September 2024

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Posted 7 months ago

What a gorgeous little dog Charlene! Blue was a great choice :)

Posted 7 months ago

“Going well so far. Easy to fit and has stopped my puppy choking, from pulling, when we meet other dogs. Time will tell if it's a long term success.”

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Posted 7 months ago

What a gorgeous pup James! We hope you enjoy many more comfortable and happy adventures in the new harness! :)

Posted 7 months ago

PerfectFit is rated 4.9 based on 2,361 reviews