PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,361 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 13th May 2025

Teresa

Marlene

PerfectFit 5 star review on 7th May 2025

Cindy

303

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Very helpful.”

Helpful Report

Posted 7 months ago

Thank you :)

Posted 7 months ago

“A recent purchase of a replacement part of a harness we have had for over two years. Excellent fit and value. Thank you for your efficient service.”

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Posted 7 months ago

You are more than welcome Alison :)

Posted 7 months ago

“Didn't take long to understand what the bits and pieces are and how they fit together. Result: happy and secure dog, happy owner”

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Posted 8 months ago

Great to hear this Tim! Happy walkies :)

Posted 7 months ago

“I was recommended Perfect fit from the charity I got my dog from and also from the behaviourist we use. The harness I received did not fit my dog properly and they replaced the different parts with no problems. Brilliant customer service. Definitely recommend them.”

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Posted 8 months ago

Thank you so much :)

Posted 7 months ago

“Fast delivery and perfect fit!”

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Posted 8 months ago

It is great to hear that you are happy with the fit f your harness and that you received it in good time, Thomas. Thank you for the review!

Posted 8 months ago

“This is the 2nd perfect fit harness I've bought for my little Yorkshire Terrier. I can highly recommend them.”

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Posted 8 months ago

Thank you for recommending us, Helen! Wishing you and your lovely Yorkie many happy walkies ahead! 😊

Posted 8 months ago

“This is my second perfect fit harness, not because there's anything wrong with the first one, but because I wanted another to use when I washed the first one. They fit my boxer perfectly and if any part of it did happen to break (although that's unlikely) I would only have to replace 1 piece. These are the best harnesses on the market in my opinion, and will last for years. I've had my first one for 3 years and use it regularly.”

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Posted 8 months ago

We love your wash-one-wear-one idea, Kim and are very happy that you have been so pleased with the quality and durability of your harnesses. Thank you so much for leaving us your feedback 😊

Posted 8 months ago

“As a dog trainer finding the right equipment for my own dogs and my students dogs is something that's so important. All I've heard are amazing reports about their customer service and I'd have to say I wholeheartedly agree Having had an issue with my training pouch I have spoken to their customer service team and the support has been outstanding nothing has been too much trouble. Just a personal experience to back up all the wonderful experiences our students are having. I still have my harnesses from years ago and they are just like the day I bought them. Thank you!”

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Posted 8 months ago

And thank you for leaving us such a lovely review, Louise 😊 It is great to hear that both you and your students have had such a positive experience with us!

Posted 8 months ago

“Harness is absolutely a perfect fit 👌🏻 Customer service has been above and beyond. 100% recommend”

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Posted 8 months ago

Thank you for recommending us, Caroline! It is really good to hear that you are happy with your new harness and that the team looked after you so well 😊

Posted 8 months ago

“Excellent service and product as always, thank you so much!”

PerfectFit 5 star review on 17th September 2024

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Posted 8 months ago

Aw, that is a lovely picture of your two in the harnesses, Emily. Thank you for sharing and for taking the time to review us! 😊

Posted 8 months ago

“A prompt delivery and excellent product.”

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Posted 8 months ago

We love that you are happy with your new harness and that you received it in good time. Thank you for the 5 stars!

Posted 8 months ago

“Perfect in every way.”

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Posted 8 months ago

It is wonderful to hear that we are living up to our name, Karen 😊 Thank you for leaving us a lovely review!

Posted 8 months ago

“I think this product is the best and serves all different needs. I particularly like that I can change the top harness without having to buy a full set. Personal service for fitting is efficient and most helpful. The training lead is a very good versatile tool. For walking and when extra control and close walking when needed. I only use this lead and can colour match too.”

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Posted 8 months ago

It is great to hear how versatile you have found the harness to be, Hilary 😊 Thank you for taking the time to leave us a review!

Posted 8 months ago

“This is the 3rd PerfectFit harness we have purchased. They really are a perfect with the adjustability and ability to have different sized sections. They are robust while soft against my lurchers skin.”

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Posted 8 months ago

It is great to hear that your lovely Lurcher is comfortable in their harness, Linda 😊 Thank you for taking the time to leave us a review.

Posted 8 months ago

“Love how you can custom fit the harness. Lots of colours to choose from. So comfortable for my woofer.”

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Posted 8 months ago

We are very pleased to hear that your woofer is happy in their new harness, Andrea and that you are a fan of all the colours! Thank you for the review! 😊

Posted 8 months ago

“Our rescue chow dislikes harnesses that go over her head. Thankfully the ones at PerfectFit not only are “Y” shaped harnesses, but have the option to be clipped at the neck (thus not having to be put on over head). Due to her conformation any other harness that fitted her on the neck or body, were then too “short”, thus rubbed her forelimbs/ armpit area, with the option to build our own she has a comfortable, secure harness that she isn’t resistant to getting on! Only addition I would like to see would be to add a “handle” on the back, as this makes it easy to guide them up / down the car ramp! Will be purchasing these in future!”

PerfectFit 5 star review on 15th September 2024

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Posted 8 months ago

What a beautiful picture and beautiful dog, Hannah. Thank you for sharing 😊 We just love to hear when we have been able to help with a well fitting harness for a dog who dislikes having things put over their heads.

Posted 8 months ago

“Does exactly what it says it will. Easy to adjust, easy to put on - Porridge the dog quite happy to wear his new harness, even when we slipped it over his head. Feels comfortable, nice fleece lining and plenty of adjustment.”

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Posted 8 months ago

We are very pleased to hear that we are living up tour name, Jane and that Porridge is happy in his new harness. Thank you for the lovely feedback 😊

Posted 8 months ago

“Good service and good product”

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Posted 8 months ago

It is great to hear that you are pleased with the service that you received and the harness itself 😊 Thank you for the review!

Posted 8 months ago

“Excellent help with sizing of the harness for my ESS puppy who is currently just over 5 months old. the harness fits perfectly at present and the relevant pieces (front and girth) can be adjusted out and then changed to the appropriate sizes as she grows. The main top part will be the correct size even when she is fully grown. I already have a Perfect fit harness for my older ESS and have been completely satisfied with that one, which washes well and is still in fine condition. Thoroughly recommend these harnesses.”

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Posted 8 months ago

Thank you for recommending us, Pete and for your thorough review. It is great to hear how leased you have been with your original PerfectFit that you have come back to us for your second pup's harness 😊

Posted 8 months ago

“Just had to order a replacement piece - damaged when a dog attacked mine - harness took the brunt and no damage to my dog. Love the harness - had for 3 years now - hard wearing - fits dog perfectly and he loves it too. Great that you can replace just one piece rather than whole harness. Would recommend to anyone.”

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Posted 8 months ago

Oh, your poor pup, Lynne. We are sorry to hear about your scary experience but pleased to hear that it was just the harness that took the brunt. Thank you for taking the time to leave us a review.

Posted 8 months ago

PerfectFit is rated 4.9 based on 2,361 reviews