PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,611 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 14th August 2025

Danielle Holdsworth

PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

799

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As my pups has grown she’s needed several new pieces over the months. Customer help is amazing, advising me and helping me choose the ‘perfect fit’ (see what I did there?) every time I emailed them for advice. The harness itself is soft but strong, the best ones I’ve ever bought by far.”

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Posted 8 months ago

It is just wonderful to hear that the team looked after you so well, Lyn and that you have found the harness to be soft and strong. Thank you for your lovely feedback 😊

Posted 8 months ago

“Once we had sorted & put together the harness pieces and fitted them to our dog we were more tha pleased with the harness ( the dog was happy with it too)”

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Posted 8 months ago

It is great to hear that both you and your pup are happy with your harness 🥰 Thank you for leaving us (and your dog's) feedback, Bernard 😊

Posted 8 months ago

“Purchased a harness for our golden retriever. He is a strong dog, can pull and lunge and also anxious. We've tried other harnesses and it has proven difficult to get them on. This harness is super easy to put on. Our golden loves wearing the harness and the first time we tried it on him he immediately fell asleep. He seems more confident wearing the harness and we are able to control him much better than using a traditional collar and lead. Customer service excellent - I reached out for advice on sizing prior to buying the harness.”

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Posted 8 months ago

Thank you for the lovely review, Jacqueline 😊 It is wonderful to hear that your Goldie is happy and comfortable in their new harness 🥰

Posted 8 months ago

“Great service from this company. After a phone call to check sizing I was able to order from the website. Delivery was speedy and the harness does fit perfectly! So easy to put on and take off and looks much more comfortable for our dog than his previous harness. Highly recommend”

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Posted 8 months ago

It is good to hear that we are living up to our name, Fiona and wonderful to hear that your pup looks nice and comfortable in their new harness 😊 Thankyou for the review!

Posted 8 months ago

“Fits great, dog loves it and the customer support was amazing.”

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Posted 8 months ago

The fact that your dog loves it is the best review we can get! Thank you for the 5 stars! 😊

Posted 8 months ago

“I am thrilled to bits with my PerfectFit harness! I have a young female corgi and I have been struggling since she’s grown into an adult to find a harness that accommodates her deep chest and doesn’t cut into her armpits, she always seemed to be in between sizes. I also wanted a pretty yet practical coloured harness for her, but felt I had to sacrifice design for comfort. I contacted the company for some guidance around sizing and they were absolutely fantastic, giving me such a detailed response and reassurance that I decided to make the purchase. The harness fits her so well! It sits really central on her chest and comes far enough back under her chest that the straps are nowhere near her armpits. The added bonus is the underside of the harness is black so it hides the mud (essential for corgis!) and the top is a lovely pretty lilac colour so I’ve got the best of both worlds. Highly recommend these harnesses and the customer service of this company.”

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Posted 8 months ago

Thank you for taking the time to leave us such a lovely and thorough review. It is just wonderful to hear how well the harness is suited to your lovely Corgi and that you are a fan of the colour selection 🥰

Posted 8 months ago

“Fast efficient service and appreciated the opportunity to be able to contact if there was a problem.”

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Posted 8 months ago

We are always here to help, Eve! Thank you for the lovely review 🥰🙏

Posted 8 months ago

“Amazing harness we have bought 4 of these in total and wouldn’t use anything else.”

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Posted 8 months ago

Thank you for taking the time to review us and for coming back to us for a 4th time, Emma! It is wonderful to hear that you are with us for the long haul! 🥰

Posted 8 months ago

“This is my girls third PF harness, I love all the colours. I did manage to get the sizing right this time without exchange and noticed the website much improved.”

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Posted 8 months ago

Thank you for your feedback regarding the new and improved website! It is great to hear that you are a fan of our colour selection, too 🥰

Posted 8 months ago

“Always delivered on time, and the lead is amazing, super soft to handle and really like the different hook positions.”

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Posted 8 months ago

Thank you for your feedback, Tracey 😊 It is lovely to hear that your new lead is nice and soft to hold and that you received it in good time.

Posted 8 months ago

“Absolutely love Molly’s new harness. I can’t believe I left it so long before I got one (she’s 4!) It’s incredibly soft and crucially, she can’t back out of it, which she could with her previous one. She seems happy and comfortable thank you 🤩”

PerfectFit 5 star review on 18th November 2024

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Posted 8 months ago

And thank you for the lovely feedback, Laura! It is great to hear that Molly is secure and comfortable in her new harness 😊

Posted 8 months ago

“Perfect fit and great customer service !”

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Posted 8 months ago

It is wonderful to hear that we are living up to our name., Yvonne and that the team looked after you well. Thank you for leaving us your lovely feedback 😊

Posted 8 months ago

“Excellent harnesses and excellent service in helping me find the right fit!!!”

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Posted 8 months ago

Thank you for your feedback, Joey! We love that your are so happy with your harness and the service that you received 😊

Posted 8 months ago

“The service perfect fit provided was outstanding. We received our first order, the harness didn't fit properly, so they sent us new bits to try in order to get the perfect harness. It's such a great product too, my dog definitely prefers it not having to go over his head. Lovely service, lovely product.”

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Posted 8 months ago

It is lovely to hear how happy you are with the fit of your pup's harness and that the team looked after you so well, Kayleigh. Thank you for taking the time to leave us a review! 😊

Posted 8 months ago

“They are easy to put on, comfortable for the dog and very safe. What is not to like. We started with a whippet puppy and bought different parts as she grew. We have been able to use the old parts for a new Cavapoo puppy but had to buy different sections for her as their shape could not be more different.”

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Posted 8 months ago

Thank you for taking the time to leave us such a lovely review. It really shows how adaptable the harness is that you were able to get a good fit for both your Whippet and Cavapoo! 😊

Posted 8 months ago

“Excellent harnesses. Easy to use and office very helpful to size”

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Posted 8 months ago

It is great to hear that the guys in the office looked after you well to ensure the best fit for you pup. Thank you for the review! 🥰🙏

Posted 8 months ago

“Fantastic customer service to get the right fit for my mixed breed boy. The harness is so well-fitting and no need to step in and out of it - really pleased. My boy pulls a little and other harnesses make him gag sometimes, he's part pug. This is much more comfortable for him. I've tried 4 other harnesses and this is by far the best.”

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Posted 8 months ago

It is great to hear how pleased you are with your boy's new harness, Jacqueline! We love that it s keeping him safe and comfortable on his walks. hanky o fr taking the time to leave us a review 🥰🙏

Posted 8 months ago

“Amazing service the dogs look great in their new harnesses and matching leads.”

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Posted 9 months ago

We love that your pup's all have a matching harness and lead, Jacqueline! I bet they look very smart! Thank you for leaving us such lovely feedback 🥰🙏

Posted 9 months ago

“Very helpful team and quick to respond and advise. The harness they recommended fits really well, looks great and my dog is happy wearing it! Thank you !”

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Posted 9 months ago

And thank you for the lovely review! It is wonderful to hear how well the team looked after you and that you are happy with the fit 🥰

Posted 9 months ago

“The customer service was very helpful and I was able to try on different pieces with my dog before deciding for the final harness. Can only recommend.”

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Posted 9 months ago

It is great to hear that you found out exchange service so helpful in finding the best fit for your pup and that the team looked after you well. Thank you for taking the time to leave us your feedback 🥰🙏

Posted 9 months ago

PerfectFit is rated 4.9 based on 2,611 reviews