PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,361 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 13th May 2025

Teresa

Marlene

PerfectFit 5 star review on 7th May 2025

Cindy

303

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly the before and after sales advice and support is amazing, ideal for a first time dog owner or anyone trying to coordinate the correct size pieces for their growing puppy. The harness itself is of good quality and fits nicely. Our puppy (springer spaniel) has a great range of movement in it and has no complaints. For us the knowledge that we can make contact and adjust the pieces, purchase new sizing knowing it’s a safe secure fit is the biggest sales point. The only negative (if I really pick) is some of the stitching has come away from hind leg scratching but that’s after wearing it nearly all day everyday whilst camping for a week so inevitable scratches from sharp claws are to be expected. The harness remains intact & I can just replace the part as and when if needed so not an issue. Thoroughly recommend.”

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Posted 8 months ago

Thank you for leaving us your feedback, Laura. It is great to hear how happy you have been with your Springer's harness. Regarding the scratching, please do re-email us some pictures of your pup in it to: info@perfect-fit-dog-harness.com as it could be a fitting issue and we are more than happy to advise.

Posted 8 months ago

“Replacement for one that has lasted 3 years. Still good but fancied an update. Very happy with this product. As the name suggests it fits perfectly and if it doesnt the company will assist to get the right fit and immediately send a replacement section. Great customer service.”

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Posted 8 months ago

We love that you have come back to us for a refresh, Marilyn 😃 Thank you for taking the time to review us!

Posted 8 months ago

“The harness fits well and Agatha seems to find it very comfortable.”

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Posted 8 months ago

This is great to hear! Wishing you and Agatha many happy walkies ahead. Thank you for leaving s your feedback.

Posted 8 months ago

“As usual an excellent fitting harness from PerfectFit. I have used their dog harnesses for 10 years now and they last and are so easy to wash”

PerfectFit 5 star review on 27th August 2024

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Posted 8 months ago

We love hearing from our long-standing customers, Teresa. Thank you for taking the time to review us. Wow 10 years! 😃

Posted 8 months ago

“Love it! So easy to walk our puppy”

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Posted 8 months ago

This is great to hear, Audrey 😃 Thank you for the 5 stars! Wishing your and your puppy many happy walkies ahead!

Posted 8 months ago

“Was uncertain of the correct sizing of the harness required, phoned and spoke to Jake - who guided through the best size options and fittings, he even took the time to guide me through the web pages to ensure I purchased the correct set up. Delivery was superb as was the fit on Mawgan our 4 1/2 month old Welsh Springer Spaniel. Left him wearing the harness for a few hours in the house to get used to it, we then tried a walk. It's quite simply worlds apart from where we were with collar and lead, he was relaxed and just walked slack lead most of the way, there was none of the stress we previously had. As he grows I know where I will be getting further harnesses from. Thanks for your excellent service and support.”

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Posted 8 months ago

It is just wonderful to hear how the harness has transformed your and your Welsh Springer's walks, Justin. Thank you for taking the time to write us a review and we will certainly pass your thanks on to Jake 😃

Posted 8 months ago

“I’ve only ever bought one harness for my lab and she has worn it since 10 mths old. At age 5 when the clasp broke on the girth section it was very easy to replace that one section. Even when I ordered the wrong size Perfect Fit replaced it very quickly. Super comfy and secure.”

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Posted 8 months ago

Thank you for leaving us a review, Leona. It is great to hear that you and your lovely Lab have been with us for so many years! Wishing you many happy walkies ahead! 😃

Posted 8 months ago

“Well it is a perfect fit on my dog. I was unsure of what size to order so contacted them and they were very quick to respond with a recommended size, which fits lovely. It is a well made harness, and does not rub behind the front legs. Happy customer and happy dog”

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Posted 8 months ago

Well, we can't get a better review than a happy customer and happy pup! Thank you for taking the time to leave us your feedback, Karen 😃

Posted 8 months ago

“Perfect fit was recommended by 2 friends. It does “exactly as it says on the tin”😁 Fits our beagle perfectly and is soft and comfortable. Great customer service who were able to confirm the fit from photos I sent them. Highly recommend”

PerfectFit 5 star review on 26th August 2024

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Posted 8 months ago

Thank you for recommending us, Helen and thank you to your lovely friends for recommending us to you! 😃 It is wonderful to hear that we are living up to our name. Wishing you and your Beagle many happy walkies ahead!

Posted 8 months ago

“I've had one of these harnesses for 5 years and it is great. I wanted to get another one so I could wash one and still have one to wear! Fit so well and the fact all pieces can be purchased separately is great when they are puppies and still growing. Excellent speedy delivery too - thank you 😊”

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Posted 8 months ago

And than you for the lovely review, Nina! We just love hearing from our long-standing customers 😃

Posted 8 months ago

“Perfect for our border terrier, we have tried so many harnesses over the years and never managed to get one just right as although he is a small dog he’s quite stocky. The dog is fuming though as he can no longer escape!”

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Posted 8 months ago

It is great to hear that he is happy and secure in his new harness, Angela! Thank you for the lovely review! 😃

Posted 8 months ago

“Good service. Good fit. Easy to put on and take off.”

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Posted 8 months ago

This is exactly what we like to hear! Thank you for your lovely review 😃

Posted 8 months ago

“First perfectly, love the neon yellow colour. Thank you Perfect Fit!”

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Posted 8 months ago

It is great to hear that you are happy with the fit, Amy and that you are a fan of the High Vis Yellow! 😃 Thank you for the 5 stars!

Posted 8 months ago

“Love these harnesses and the fact that I can purchase separate pieces. I always use them on my rescue lurchers that can be all shapes and sizes!”

PerfectFit 5 star review on 24th August 2024

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Posted 8 months ago

Your lovely rescue Lurcher looks very smart and comfortable in their new harness, Janet 😃 Thank you for sharing the picture!

Posted 8 months ago

“Sought advice with sizing over the telephone and the staff member was very helpful. Sought advice by email on the fit of the harness by sending photos in. Prompt response with helpful instructions on adjustments recommended. Good range of colours and sizes.”

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Posted 8 months ago

It is great to hear that you found both the phone and email services helpful, Claire 😃 Thank you for taking the time to leave us a review.

Posted 8 months ago

“Brilliant comfy harness. I needed to try two new pieces, customer services had them with me the very next day and they were a 'Perfect Fit'! Brody loves his new harness because it doesn't have to go over his head and I love that using a training lead on the back and front clip is really helping with his loose lead walking.”

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Posted 8 months ago

It is great to hear that Brody is happy in his new harness. We wish you lots of luck with your training 😃

Posted 8 months ago

“I was recommending perfect fit by our trainer, we struggled with our puppy putting on other harnesses but he just loves his perfect fit harness. The fact that it came in different pieces meant that we could have a harness that fitted him ‘perfectly’. I have just purchased another one in a different colour as he loves the water and muddy puddles, and whilst his original one washes and dries easily having a spare harness comes in handy”

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Posted 8 months ago

We love your wash-one-wear-one idea, Amanda! Thank you for the review! 😃

Posted 8 months ago

“I have a 7 month old lurcher and was recommended Perfect Fit via Facebook groups. I was not disappointed. The advice I got about fit was excellent. Emails were responded to very quickly. Size recommendation was spot on. Quality and workmanship is excellent too with soft felting for comfort. Really easy to get on and off and Mabel hasn’t had any issues wearing it. Great service and product”

PerfectFit 5 star review on 23rd August 2024

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Posted 8 months ago

It is great to hear that the team looked after you well and that Mabel is happy in and comfortable in her new harness, Marie 😃 Thank you for the lovely feedback.

Posted 8 months ago

“3rd harness we've bought from PerfectFit. Really pleased with them”

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Posted 8 months ago

Wow! Great to have you back with us for a third time, Sally! Thank you for the 5 stars! 😃

Posted 8 months ago

“Really pleased with the new harnesses for my 13 & 14 year old mini dachshunds. Fast delivery, and I was very impressed with the exchange scheme which I had to use to get the PerfectFit on my small lady. Dogs very comfortable in them on their long walks.”

PerfectFit 5 star review on 22nd August 2024

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Posted 8 months ago

It is really good to hear that you found the exchange service useful in finding the best fit for your girl, Tracy :) Wishing you many happy walkies ahead!

Posted 8 months ago

PerfectFit is rated 4.9 based on 2,361 reviews