PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,626 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my harness for our 5 month old Cockerpoo. Fits great, seems very comfortable and well made. Love the modular system, when I made my initial order the front piece was too big, really easy to return and exchange for a smaller one which is now a 'Perfect Fit'... Definately recommend this product.”

Helpful Report

Posted 9 months ago

Thank you for your review, Simon 😊 It is wonderful to hear that you found our exchange service helpful in ensuring the best fit for your lovely Cockerpoo.

Posted 9 months ago

“Great support on the phone, meant we ordered the perfect fit for Cilla’s new harness. The old one had worn out after three year’s of daily use. She is now looking very smart and comfy in her new wine outfit!”

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Posted 9 months ago

It is great to hear that the team looked after you so well to help fit Cilla out in her smart new wine harness! Thank you for the lovely review 😊

Posted 9 months ago

“Hi I recently purchased a Perfect Fit harness for my 5 month old puppy, Finn. I emailed for advice thinking I needed to order a 20mm L-S-L harness, based on his size/growth rate. You emailed back to say that I would need a 20mm M-S-L, so that is what I ordered. The harness arrived; it is great quality and comfy for my puppy, but it is almost at the full extent of adjustment already, so I will need to buy additional pieces very soon for it to fit correctly. I think I was right in thinking I needed a L-S-L in the first place. So I am a bit disappointed on advice given, as I will need to buy new larger parts quite soon.”

Helpful Report

Posted 9 months ago

Thank you for your feedback, Kate. It might not be the top piece that needs replacing. We usually recommend that you upgrade either the front (Y) section or the girth piece before the top, as these have all the adjustment areas and will give you more growth room in the long-run. As puppies grow so fast, harnesses will always need to be upgraded but we always try to do it in the most cost-effective way possible, and we will definitely be able to advise you on this. We recommend to drop us an email with some pictures of your pup in the harness to: info@perfect-fit-dog-harness.com before replacing a section as we will be able to advise on the best way to proceed.

Posted 9 months ago

“Excellent pre-sale and after purchase advice. The harness is an excellent and comfortable fit for my dog.”

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Posted 9 months ago

Thank you for your feedback! It is great to hear that you found the customer service team to be so helpful! 😊

Posted 9 months ago

“Great harness. Soft and doesn’t mat my dog!”

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Posted 9 months ago

We love that you have found the harness to be nice and soft and that you haven't experienced any matting. Thank you for the 5 stars! ⭐🥰

Posted 9 months ago

“I was so impressed how easy it was to put on and my boy who pulls a lot didn't pull, he was so happy on his walk. Great product.”

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Posted 9 months ago

Ah! This is great to hear! We love that you think PerfectFit is a great product and that your lovely pup didn't pull in his new harness 🥰

Posted 9 months ago

“The staff are very helpful with suggesting sizes, and the harnesses are great quality.”

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Posted 9 months ago

Thank you for the 5 stars, Laurie! It is great to hear that you are happy with your new harness and that the team looked after you well 🥰

Posted 9 months ago

“Absolutely brilliant that I can replace a broken part rather than need to buy a whole new replacement. Brilliant design and works really well for the dog.”

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Posted 9 months ago

Thank you for your feedback, Richard! We love that you are a fan of the modular design! Wishing you and your dog many happy walkies ahead!

Posted 9 months ago

“I had to try a few sizes to get tgmhe perfect fit but customer services were absolutely brilliant and did not stop until I got the perfect size. Very impressed”

Helpful Report

Posted 9 months ago

We love that you are happy with your new harness and the service that you received, Karen 🥰 Thank you for taking the time to leave us your feedback.

Posted 9 months ago

“Great advice on choosing the correct size, fits perfectly. Very speedy response from customer services and harness arrived the next day.”

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Posted 9 months ago

It is great to hear that the team looked after you so well and that you received your new harness in good time, Hilary! Thank you so much for taking the time to review us 🙏😊

Posted 9 months ago

“After one change we have now found the perfect fit. This harness fits better and (to me) seems more comfortable than Islay's last one. The customer service was great - the new section was sent before I had returned the first one as I was going on holiday and time was key. I would recommend the harness and the company service to anyone!”

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Posted 9 months ago

Thank you for your lovely recommendation, Alison! 😊 it is great to hear that you found the exchange service useful in finding the best fit for your pup.

Posted 9 months ago

“Fits my small border collie perfectly”

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Posted 9 months ago

We love that your little Collie has a good fit, Ann-Marie 😊 Thank you for taking the time to leave us a review.

Posted 9 months ago

“Well made great colour selection and literally a perfect fit”

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Posted 9 months ago

We are very pleased to hear that we are living up to our name, Carry-Anne and that you are a fan of our colours. Thank you for taking the time to review us 😊

Posted 9 months ago

“2 collars and 4 replacement sections as our dog is a chewer. Ideal rather than ordering full harness replacements. We struggle trying to find high quality retractable lightweight 10 mt leash. Any future plans ?”

Helpful Report

Posted 9 months ago

It is great to hear that you are a fan of the harness's design which mean you can replace individual pieces as and when you need them, Barry. We do not have any plan for a retractable lead at present but we will certainly pass your thoughts on the development team. Thank you for the feedback 😊

Posted 9 months ago

“Really pleased with the advice and service from Perfect Fit and our fur baby feels comfortable and enjoying her walks.”

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Posted 9 months ago

It is great to hear that your lovely pup is comfortable in her new harness, Sandra 😊 Wishing you both happy walkies!

Posted 9 months ago

“Great harnesses and because they are made up of 3 parts it's so easy to return the parts that don't fit and keep swapping until you get the right one.”

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Posted 9 months ago

It is great to hear that you are a fan of the modular design, Penny 😊 Thank you for taking the time to write us a review.

Posted 9 months ago

“Love the leads soft and well made”

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Posted 9 months ago

It is lovely to hear that you are a fan of our leads, Victoria :) Thank you for the 5 stars!

Posted 9 months ago

“Lightweight and comfortable for my active collies.”

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Posted 9 months ago

We love that you have found the harness to be comfortable for your Collies 😊 Thank you for taking the time to review us!

Posted 9 months ago

“This is her second harness so she always has a dry one. Very pleased with comfort, durability and appearance. Good customer service too. Our dog trainer recommended Perfect Fit and I can see why.”

PerfectFit 5 star review on 27th October 2024

Helpful Report

Posted 9 months ago

We love your wash-one-wear-one idea, Sarah! It is great to hear how pleased you are with your pup's harness. She certainly looks comfortable in it 😊

Posted 9 months ago

“We found PerfectFit harnesses several years ago when our beautiful Border Terrier was 11, and wish we'd found them earlier! We kept him in PerfectFit for the rest of his life, they really are what the name says, and you easily can adapt with different pieces as your dog develops and changes. We now have a 1 year Border, and he's been in them since his very first harness. We were lucky to get fitted at a local supplier, but when I wasn't sure if we could find a supplier I rang PerfectFit and was advised I could get help measuring and choosing the right size on a call, great service and product. Highly recommend for boistserous fun loving Border Terriers. Thank you 😊”

Helpful Report

Posted 9 months ago

Thank you for taking the time to leave us such a thorough review, Carole 😊 We love that you have come back to us for a harness for your new pup. Wishing you and your bouncy Border many happy walkies to come!

Posted 9 months ago

PerfectFit is rated 4.9 based on 2,626 reviews