PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,361 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 13th May 2025

Teresa

Marlene

PerfectFit 5 star review on 7th May 2025

Cindy

303

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is the best harness we have ever had for any of our dogs and it is good you can fit new pieces in if any get tight .It also feels strong and safe .”

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Posted 8 months ago

Aw, we love that you haven't found a better harness, Patricia! Thank you for taking the time to leave us a review 😃

Posted 8 months ago

“Fits Perfectly”

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Posted 8 months ago

It is great to hear that your harness is fitting perfectly. Thank you for the review! 😃

Posted 8 months ago

“Perfect as always, bought to replace a lost perfect fit lead, that we had used daily for more than two years and still had plenty of life in it.These leads are Robust, comfortable to hold and well made and i able to withstand daily life. Wouldn’t hesitate to recommend.”

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Posted 8 months ago

Thank you for recommending us, Debbie :) It is great to hear that you have found our leads to be comfortable to hold and hard wearing.

Posted 8 months ago

“This is the fourth dog I’ve bought a PerfectFit harness and am as pleased with the fit as always”

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Posted 8 months ago

Wow! Thank you for coming back to us for a FOURTH time, Toni! We are so pleased that you are happy once again with the fit :)

Posted 8 months ago

“I was referred to this harness my dog behaviourist. It was the answer for my dog who did not like my previous over the head harness as she used to run away. Problem solved.”

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Posted 8 months ago

It is so lovely to hear that your dog is happy in their new harness, Claire and no longer runs away. Thank you for taking the time to review us!

Posted 8 months ago

“Thank you fir your service, perfect for pooch and delivery was quick!”

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Posted 8 months ago

It is great to hear that the harness is suiting your pup, Zoe :) Thank you for leaving us your feedback!

Posted 8 months ago

“Excellent customer service; they really will send alternative parts out for free (and immediately) until you're satisfied with the fit (and will look at photos of your dog in the harness to help you decide). Great quality, my dog wriggles out of most harnesses but seems comfortable in this one and it suits him to neither have to go over his head nor step in to it. And nice choice of colours (though I wish more colours had reflective strips on) I had bought cheaper harnesses as I was dubious about exactly what else I'd be getting for my money with a PerfectFit, but now I see that actually it's worth the extra.”

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Posted 8 months ago

Thank you for leaving us such a thorough review, it is much appreciated. It is great to hear that you feel you have had value for money :)

Posted 8 months ago

“Best harness money can buy 🤩 We had one for our puppy mini poodle, Gus, and I was hoping parts of it would still fit as he grew, sadly they didn’t and so we bought another popular brand of harness which was cheaper but far inferior and not nearly as comfortable for our pooch xx we have recently bought another perfect fit now Gus is 2 and fully grown and I’m much happier with it….less matting and it looks so much more comfortable on him.”

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Posted 8 months ago

It is great to hear that you have come back to us for a new harness for Gus, Kathryn :) We hope to be with you on many happy walkies ahead! Thank you for leaving us such a lovely review!

Posted 8 months ago

“Very good, improvement on my old harness, gives greater control.”

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Posted 8 months ago

Thank you for the 5 stars, Kirk! We are very pleased to hear that you are happy with your new harness.

Posted 8 months ago

“Lovely harness, delivered as expected. PerfectFit have been so helpful on matching the right size pieces to our deep-chested little dog - the benefit of the modular design. Highly recommend. This is our third PerfectFit so we have different colours and one for "best"”

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Posted 8 months ago

haha! Everyone needs a colour selection in their wardrobe, Adam! 😃 It is great to hear that you have come back to us for a 3rd time. Thank you for the lovely review.

Posted 8 months ago

“I would go nowhere else for harnesses etc. These are real proper quality products. I was told to use this company by an animal behavioural specialist for our rescue dog with high anxiety as we needed him to be safe and this product was ideal! We have now returned for an harness for our granddaughter’s dog that we have visit and stay. The staff are prompt in answering emails and very helpful. Brilliant company.”

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Posted 8 months ago

We love that you have now recommended us to your granddaughter, Lindsey! It is wonderful to hear how secure you feel your anxious rescue is in the harness. Thank you for leaving us your feedback.

Posted 8 months ago

“I bought a replacement part for the harness which my large strong Labrador has used daily for around 6 years I think. Perfect fit are just that and they are strong, appear comfortable, easy to clean, have a handy front ring, and it’s great that you can replace individual parts. I wouldn’t buy any other harness now.”

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Posted 8 months ago

It is wonderful to hear that you and your lovely Lad are with us for good, Maria. Thank you for taking the time to write us such a lovely review 😃

Posted 8 months ago

“Perfect fit as it says on the tin!! Customer service is incredible and they deserve the praise. Went above and beyond for me and my puppy.”

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Posted 8 months ago

It is great to hear that the team looked after you well, Glenn and that we are living up to our name! Thank you for the lovely review 😃

Posted 8 months ago

“After 38 years of keeping dogs this is the best fitting harness I've ever found. My two rescues are both very different in size but they both have the perfect fitting harness due to the fact that you can adjust the fit by sizing the three sections separately. I now only buy perfect fit for them both. Excellent quality and beautifully made.”

PerfectFit 5 star review on 28th August 2024

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Posted 8 months ago

Thank you for sharing the picture of your lovely pair in their PerfectFits, Janice! Their different shapes really do showcase how adaptable the harness is. We wish all three of you many happy walkies ahead!

Posted 8 months ago

“Just got it this afternoon. Had a few moments of extending it to fit Freddie. It looks as though it will be very comfortable. He hates having a harness over his head and runs away from his previous harness. Hoping for great things🤞🏼”

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Posted 8 months ago

We just love to hear when we have been able to help with a harness for those dogs who dislike having things put on over their heads, Dianne 😃 Thank you for the review!

Posted 8 months ago

“Brilliant kit dogs no Longer pulling”

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Posted 8 months ago

Thank you, Mark! It is great to hear that your pup is pulling less in their new harness 😃

Posted 8 months ago

“Brilliant service. Brilliant customer. Only one very small concern. 24 hours for doneone yo call you back if you wish to place an order over the telephone. Poor management”

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Posted 8 months ago

Thank you for your review Nicholas 😃 It is great to hear that the team looked after you well. Thank you for your feedback regarding the call-backs. We will certainly pass this on to the development team. Just to reassure you that it is quite unusual and only at our busiest times that a customer can wait up to 24hrs for someone to get back to them. We also have email and live chat services that you may receive a quicker response from at busy times.

Posted 8 months ago

“Have used PerfectFit harnesse for a good few years. New puppy (Frank) is growing fast! so called to place an order for a girth piece. Arrived VERY quickly. Perfect customer service. Perfect fit. One happy Frank!”

PerfectFit 5 star review on 27th August 2024

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Posted 8 months ago

A happy Frank is the best sort of review we could wish for, Sharon! He is just adorable! Thank you for taking the time to leave us your feedback 😃

Posted 8 months ago

“PerfectFit does exactly as it says. Super quality and Customer service (Jake) second to none. Well done Perfect Fit won't be using any other harness.”

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Posted 8 months ago

We love that you are with us for the long haul, Lesley and that we are living up to our name 😃 Thank you for writing us a review and we will certainly pass your thanks on to Jake.

Posted 8 months ago

“Does what it says in the name. My dog no longer shys away from getting his harness on, it doesn't restrict his movement and his fur is growing back from where other harnesses previous rubbed it away. It arrived promptly and the parts exchange service is excellent, although I didn't need to use it.”

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Posted 8 months ago

We are very pleased to hear that we are living up to our name, Julie 😃 The fact that your pup does not shy away from his PerfectFit where he has with others is lovely to hear. Thank you so much for the review!

Posted 8 months ago

PerfectFit is rated 4.9 based on 2,361 reviews