PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,361 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 13th May 2025

Teresa

Marlene

PerfectFit 5 star review on 7th May 2025

Cindy

303

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company with great products. Sort out any issues quickly and with no fuss. Will definitely keep using.”

Helpful Report

Posted 8 months ago

We look forward to hearing from you again in the future, Vincent! Thank you for your lovely feedback :)

Posted 8 months ago

“I asked for advice prior to placing my order as I have a crossbreed. Received a prompt, informative and friendly response. Placed the order and within a couple of days received the harness. Easy to fit and adjust, excellent quality, padding in all the right places for comfort and it looks so smart. I will order at least one more x”

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Posted 8 months ago

Thank you for your lovely review, Claire 😊 It is great to hear that you found ordering your harness easy and that you are a fan of the super-soft fleece padding!

Posted 8 months ago

“I purchased from you 3 years ago when you sold 2 separate pieces. I purchased size 1 for her back and size 4 for the chest. Fit perfect. I ordered size xxs, it is huge! My dog weighs 4 1/2 pounds! Totally dissatisfied”

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Posted 8 months ago

Thank you for your feedback, Victoria. The harness that you are describing is the Tiny 1-4 harness and the good news is that we still sell these and will happily exchange this for you :) We will contact you directly to organise this.

Posted 8 months ago

“I got two harnesses and a lead for my two dogs. Extremely happy with the quaility and comfort of the product for them and I. One of the dogs is a spaniel and i have struggled in the past with harnesses that can handle his over activity when running about. PerfectFit is perfect for it and for walking on the lead which is not easy with his pulling energy. I find that double attachment makes the walks much easier and helps controlling my other reactive dog. The service was excellent in sending me replacements as the first set of harnesses didn't fit properly. Just a comment: might be better adding more measurements at hte time to order to get the right fit at the first time. Manhy thanks and definitely I'll recommend PerfectFit harnesses and leads.”

Helpful Report

Posted 8 months ago

Thank you for your feedback, Paz :) It is great to hear how the harness has helped whilst walking both of your energetic pup! We will certainly pass on your feedback regarding the measurements to the development team.

Posted 8 months ago

“I have a great experience with wellyx”

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Posted 8 months ago

Thank you for your feedback. It is great to hear that you had a good experience purchasing from us, Alberto 😊

Posted 8 months ago

“Really good, smart harness, with clear fitting instructions. My dog likes it being put on and wearing it.”

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Posted 8 months ago

We are very pleased to hear that you dog is happy wearing their new harness, Peter! Thank you for leaving us your review.

Posted 8 months ago

“As per the name it is a perfect fit. I really struggled get another harness on him but this one he loves and is no problem. Lead is also very good”

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Posted 8 months ago

We love that we are living up to our name, Louise! It is lovely to hear that your pup is happy and comfortable in his harness 😊

Posted 8 months ago

“Great service and fantastic products. I recommend them all the time.”

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Posted 8 months ago

Oh wow! Thank you for recommending us and thank you for taking the time to leave us a review. It is much appreciated 😊

Posted 8 months ago

“received excellent advice on size of harness fir 3 mth old labrador puppy.”

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Posted 8 months ago

We are pleased to hear that you are happy with the advice that you received on a harness for your lovely Lad, Michael :) Thank you for your review!

Posted 8 months ago

“Excellent harness, im realy pleased and if by magic my dogs dont pull! Amazing”

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Posted 8 months ago

Wow! This is great to hear, Elaine! Thank you for leaving us your feedback :)

Posted 8 months ago

“I thought I needed to reorder a whole new harness as my dog had grown in size, however I spoke to someone who said I only needed to order 2 bits of the harness and was advised of the size. The harness fits perfectly. Great service from PerfectFit.”

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Posted 8 months ago

It is lovely to hear that the team looked after you well whilst upgrading your harness, Karen :) Thank you so much for the review!

Posted 8 months ago

“So good I immediately sent for another harness top and leash for my dachshund.”

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Posted 8 months ago

Aw! This is lovely to hear, Sarah! Wishing you and your Daxi many happy walkies ahead!

Posted 8 months ago

“The advice we received about getting another part for our dog's harness as she had grown since being a puppy was exceptional.”

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Posted 8 months ago

It is great to hear that the team looked after you well whilst upgrading your puppy's new harness. Thank you for the lovely review! :)

Posted 8 months ago

“Excellent service and products👍”

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Posted 8 months ago

It is great to hear that the team looked after you well and that you are happy with your new harness, Dorothy :) Thank you for leaving us your thoughts!

Posted 8 months ago

“Still waiting for it to arrive!”

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Posted 8 months ago

Thank you for your review, Diane. We have just had a look for you and Royal Mail say that they delivered your parcel yesterday (9th Sept). We will contact you directly to double check this.

Posted 8 months ago

“They were very helpful on the phone and new everything about the product very friendly and the product came very quickly would definitely recommend them.”

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Posted 8 months ago

Thank you for the review, Tez! It is great to hear that the telephone team looked after you well while choosing the best fit for your pup :)

Posted 8 months ago

“Excellent/Perfect fit for our miniature Schnauzer. Great service with an standing returns/replace policy.”

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Posted 8 months ago

It is great to hear that your lovely Schnauzer's new harness is a good fit and that you found our exchange service useful. Thank you for taking the time to leave us a review, Leon :)

Posted 8 months ago

“Massively impressed with this harness. On arrival it seemed a little loose so after speaking with Gilly at customer service alternative pieces were sent out so we could achieve the best fit. Very well made with great padding where needed and excellent customer service, highly reccomend”

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Posted 8 months ago

Thank you for recommending us, Michael :) It is great to hear that you are pleased with your new harness and that you found the exchange service useful to ensure the best fit. We will be sure to pass your thanks on to Gilly :)

Posted 8 months ago

“Excellent harness - finally found something that fits my little pug and keeps her safe!!”

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Posted 8 months ago

It is lovely to hear that you have found your Pug's PerfectFit, Amanda! Thank you for taking the time to leave us your feedback! :)

Posted 8 months ago

“Exactly what it says, I have struggled to my my dog a harness that fits him, but then I saw a company that sold these and I got one for my elderly dog, then got one for my young pretender .. would highly recommend these to anyone and well worth the money.”

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Posted 8 months ago

It is just lovely to hear that you have treated both your older and younger pups to a new PerfectFit, Lesley! Thank you for leaving us a review :)

Posted 8 months ago

PerfectFit is rated 4.9 based on 2,361 reviews