PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,938 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic harness, great customer service. Had a problem with 1 of the parts, within 48 hours of emailing I had a replacement. Have and will continue to recommend”

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Posted 9 months ago

Thank you for recommending us, Anne! It is great to hear that the team sorted you out nice and quickly 😊

Posted 8 months ago

“Very well made harness, adjustable and easy to put on. Well-padded and strong to ensure that dog is protected and safe. However, my puppy still freezes and trembles when it goes on, even with lots of treats and playing. But, once she's out the house and on her walk, she's absolutely fine.”

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Posted 9 months ago

Thank you for your lovely feedback. It is great to hear that you are happy with the quality and style of your harness. We are sorry to hear that your puppy is wary of it. It can sometimes take a bit of training to get a nervous puppy used to something new. Here are a couple of links to training videos, which may help condition your pup to it: https://www.instagram.com/p/C4xxmtRic-2/ https://www.instagram.com/p/C5yLY7oIFbM/

Posted 8 months ago

“We have used a PerfectFit harness for our dog for over 3years and it has been great. Only now beginning to look a bit worn after many dips in the sea and rolls in grass and the sand! As our dog grew it was great to be able to replace one part which he grew out of without needing to replace the whole harness. Finally bought a second one so that we have a dry one after the dog has had dip! Great quality product and being able to tailor to your dog is ideal.”

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Posted 9 months ago

Thank you for taking the time to leave us a such a lovely, thorough review, Richard! We are loving your wash-one-wear-one idea! 😊

Posted 8 months ago

“I have 3 GSD'S and all wear perfect fit harnesses as they are a perfect fit 👌 Quality never various when buying different parts to fit, they wash great .”

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Posted 9 months ago

We love that all three of your GSDs have a PerfectFit. Susan! 😊 Thank you for taking the time to leave us a review!

Posted 8 months ago

“After going through many different harnesses of all shapes and sizes, I bought one of these harnesses years ago and it has been the best one ever. My dog who I bought it for (GSD) passed away. I was able to hand it down to my dad’s collie who is considerably slighter in build. Due to the interchangeable pieces, I only needed to buy the front piece as the other two pieces could be adjusted to fit. Saved myself having to buy a whole new unit. Can’t recommend them more. Very good service and a perfect fit!”

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Posted 9 months ago

Thank you for recommending us, Chris! It is great to hear that the modular design has meant you only needed to replace one piece to hand down your harness. Thank you for taking the time to review us 😊

Posted 8 months ago

“Excellent service and product. Really the only harness you should buy for your dog as it is so adjustable from my Jack Russell to my Working Cocker the fit is excellent.”

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Posted 9 months ago

It is great to hear that both your Jack Russell and Cocker are happy in their harnesses, Teresa! Thank you for the lovely feedback 😊

Posted 8 months ago

“Tout est parfait Réponses rapide à nos questions, livraison rapide, matériel parfait. Merci”

PerfectFit 5 star review on 21st March 2025

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Posted 9 months ago

And thank you for taking the time to leave us your feedback, Christele 😊

Posted 8 months ago

“Helpful company who advised the correct size for my puppy. ( I did try one size bigger from a friend but it gaped across front of chest so experts were right) the harness is smart and soft. I now wish I had the matching lead. My puppy seems very comfortable wearing it so we are both happy.”

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Posted 9 months ago

A happy pup and a happy customer is the best review that we could ask for, Tracy! Thank you for leaving us your feedback! 😊

Posted 8 months ago

“I love this harness. Comfy fit, great colours and best of all being able to buy component parts. Great for both our mixed breed and cavalier pups. Really quick delivery, too”

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Posted 9 months ago

Thank you for taking the time to leave us a review, Ann. It is wonderful to hear that both your pups are happy in their PerfectFits 😊

Posted 8 months ago

“Brilliant harness I have tiny Poms and they all wear these so good 6 stars”

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Posted 9 months ago

It is wonderful to hear that all of your Poms are in a PerfectFit, Anita! Thank you for the lovely review! 😊

Posted 8 months ago

“My dog had some how managed to damage part of his harness and I wasn't totally sure what size (20 or 40) it was. It must be a few years since I bought the harness and I couldn't find any of the details in my own poor filing system! It was out of office hours (Sat) so I took a risk ordered the replacement piece (how good is it that you can order pieces and not have to get the whole thing again!) and I popped a message across to say my concern (that I might have got the wrong one). Monday morning I get a call (yes a phone call) confirming that I had chosen the right size (they had checked against my previous order) and that it was on its way to me. Now that is what I call top class customer service. The incredibly friendly and helpful chap on the phone confirmed that had I got the wrong size they would have swapped it out for me too! thank you so much PerfectFit - not only are your harnesses fantastic the customer care is the best as well.”

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Posted 9 months ago

It is lovely to hear that the team looked after you well, Lisa! Thank you for your lovely review, it is much appreciated 😊

Posted 8 months ago

“A comfortable fit for my Labrador but I'm still waiting to see how it fares in the wrestling matches she has with her buddies”

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Posted 9 months ago

It is wonderful to hear that your lovely Lab his comfortable in her new harness. Thank you for the review! 😊

Posted 9 months ago

“I got our first one for our Labrador 3 years ago, constantly washing it but it’s like new, just ordered another for our other Labrador now she is fully grown, these are the best quality worth every penny. 100% recommend”

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Posted 9 months ago

Thank you for recommending us, Joanne! 😊 We love that your previous harness is standing the test of time and that now both of your pups have a PerfectFit each!

Posted 9 months ago

“I couldn’t be happier with the Perfect Fit harness I have bought for my recently arrived rescue hound. I had to contact customer service for advice on sizing and the harness they sent really was the Perfect Fit. Thank you. I am now confidently walking my dog knowing that she is safely under control and comfortable.”

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Posted 9 months ago

This is wonderful to hear, Emma! Thank you! Wishing you and your lovely recue Happy Walkies! 😊

Posted 9 months ago

“My cocker spaniel loves her new harness and doesn’t pull which is a huge improvement! Thank you”

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Posted 9 months ago

And thank you, Vicki for taking the time to leave us a review. It is lovely to hear that your Cocker is happy in her new harness and that it has helped with pulling! 😊

Posted 9 months ago

“The team are very responsive and helpful, product is well made and easy to adjust. Works a treat on our dog. I do find the website a little confusing re which size/combination to get, but sending dog measurements, and dog photo, to the team really helped.”

Helpful Report

Posted 9 months ago

Thank you for your feedback regarding the website. We will certainly pass your thoughts on to the development team. There is an online calculator on the website which can help to choose the best combination, unless you have a puppy or a mixed breed. You can find this here: https://perfect-fit-dog-harness.com/PFSizing/

Posted 9 months ago

“Absolutely perfect harness for my dachshund who is 5 weeks post operation from ivdd, fits exactly as stated and appears to be comfortable for her, customer service is first class, Royal Mail appeared to miss place the first one which was replaced and arrived within 24hrs from telephone conversation. Cannot fault the product of company”

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Posted 9 months ago

Thank you for leaving us such lovely feedback, Marie. We love that your poor pup is happy her new harness after her opp. Wishing her a speedy recovery! 😊

Posted 9 months ago

“Prompt delivery. Excellent customer service either by phone or e-mail. Lots of help to make sure the harness fits satisfactorily to your dog. Would recommend as it's impossible to not to be impressed with the service given.”

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Posted 9 months ago

What a lovely review, Jean, thank you 😊 It is wonderful to hear that the team looked after you so well.

Posted 9 months ago

“Great service - was recommended by a dog trainer. Took a couple of emails to find the right size but the responses were quick and really helpful. Product seems an improvement from the one we had - mainly because our puppy doesn't like harnesses going over her head - which this one fixes that issue. So far so good :)”

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Posted 9 months ago

This is great news, Andrew! It is wonderful to hear that your puppy is happy in their new harness and that the team were helpful whilst you were choosing the best fit. Thank you for the review! 😊

Posted 9 months ago

“Fantastic harness. Always struggled finding a harness to fit my dog nice as his neck is quite a lot smaller than his middle.”

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Posted 9 months ago

Thank you for the lovely review, Sally. We love hearing when we have been able to help with a well fitting harness for a dog who has struggled in the past 😊

Posted 9 months ago

PerfectFit is rated 4.9 based on 2,938 reviews