PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,611 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 14th August 2025

Danielle Holdsworth

PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

799

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quick communications from their Customer Service. I was trying to find the right sizes and they kindly send across a couple of extra pieces, to make sure I found the right sizing. Super helpful, quick response and swift delivery. Couldn't ask for more!”

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Posted 6 months ago

It is wonderful to hear that the team looked after you so well to ensure the best fit for your pup. Thank you for leaving us your feedback 😊

Posted 6 months ago

“Since I bought the full perfectFit harness when Mike when I first had him his girth size needed to be a bit bigger, I contacted perfectFit team through email & asked if they did the next size up on just the girth piece,,she was very helpful I ordered the one she suggested & it came within a few days,it's perfect thank you. I think it's such a good idea that you can change individual pieces to suit rather than buy the whole thing again, Regards Di Robinson & Mike the dog 🐕”

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Posted 6 months ago

It is great to hear that you found upgrading Mike's harness nice and simple, Di! Wishing you both happy walkies! 🥰

Posted 6 months ago

“I lover our PerfectFit harness for Scout. We first purchased one when he was two years old. He's four now, and has grown, so we recently ordered a second one. It is well constructed and fits well. The metal attachment rings are heavy duty and solid. He's an 80-pound dog, and has a lot of strength. We are confident that when our leash is cooked to this vest, it's not going to give way.”

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Posted 6 months ago

It is great to hear that you are happy with Scout's harness and that it is strong enough to withstand his 80lbs! Thank you for the review! 😊

Posted 6 months ago

“Fantastic product and a great company to deal with, I would buy again and reccomend to friends and family.”

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Posted 6 months ago

Thank you for recommending us, Yolanda and thank you for the 5 stars! 😊

Posted 6 months ago

“As the name says, perfect fit, but what was more impressive was the telephone call to discuss the sizing for our puppy and even recommending waiting a couple of weeks to make sure we got the best value for money by waiting until he naturally moved in to the next size bracket ...brilliant, thank you”

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Posted 6 months ago

It is great to hear that the team looked after you well to find the best fit for your pup! Thank you for the review!😊

Posted 6 months ago

“Had perfect fit for 4 years now starting when Barney was small and then a bigger size. I bought the top and girth and the stitching came undone I did repair it but decided better to renew them. Nothing to do with the top Barney tends to scratch with it on when we return from our walks so think he has done it. Quick delivery good website and always helpful if uncertain about fit and can return if not.”

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Posted 6 months ago

It is good to hear that you found the website easy to us and received your order in good time Susan! If you would like to double check that Barney's scratching is not to do with the fit, please just drop us an email to: info@perfect-fit-dog-harness.com and we will be happy to advise.

Posted 6 months ago

“Great customer service and excellent delivery”

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Posted 6 months ago

We love that the team looked after you well and that you received your order in good time. Thank you for the review!

Posted 6 months ago

“I have tried other harnesses from cheap to expensive and the perfect fit ones are the best”

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Posted 6 months ago

It is great to hear that you have found us to be the best, Raymond! Thank you for leaving us a review! 😊

Posted 6 months ago

“We had a new dog and knew we needed a Perfect Fit harness for her as we've been using them for family dogs for years. Our harness arrived very promptly, it was clearly comfortable, but the chest piece was a little too big. I emailed Perfect Fit and the new piece arrived within days.Thank you Jake! We so appreciated the excellent service!”

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Posted 6 months ago

It is wonderful to hear that Jake sorted your exchange quickly, Holly. We love that you have been with us for years! It is always lovely to hear from a long-standing customer! 😊

Posted 6 months ago

“Another dog......Another perfect fit harness. Excellent.”

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Posted 6 months ago

Thank you for coming back to us, once again Susan and for leaving us a review! 😊

Posted 6 months ago

“Following the successful purchase of one harness for one of our dogs decided to invest in a second harness for our other dog. Harnesses have proved to be secure and seem comfortable on our dogs, well made and a great fit.”

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Posted 6 months ago

Thank you for coming back to us for 2nd time Christiaan and thank you for leaving us your feedback! 😊

Posted 6 months ago

“I can highly recomend this Company . Harness which can be fixed to any size and dog's breed are very comfortable , easy to change any parts when nessesery . The telephone conversation was very helpful with any kind of return.”

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Posted 6 months ago

It is lovely to hear that you are a fan of the design and adjustability of the harness, Grazyna! 😊 Thank you for taking the time to leave us a review.

Posted 6 months ago

“Ordered Sunday arrived Tues. used perfect fit for years so just a simple remove broken piece and replace and resize the new.”

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Posted 6 months ago

Thank you for coming back to us once again, Dani and thank you for the 5 stars! 😊

Posted 6 months ago

“Staff were very helpful in guiding me to the correct size of harness.”

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Posted 6 months ago

It is wonderful to hear that the team looked after you well, James 😊 Thank you for the 5 stars!

Posted 6 months ago

“Superb customer service from PerfectFit. We received prompt and sound advice from Jake who was able to suggest the perfect harness for us. We have purchased the harness and training lead and it has made a huge difference to how our (large) puppy behaves on his lead. Thank you Jake!”

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Posted 6 months ago

It's is wonderful to hear how well Jake looked after you, Maria. We will be sure to pass on your thanks to him! 😊 We love that your new harness has made such a difference to your walks.

Posted 6 months ago

“I love the idea that I only need to replace a small part of the harness when it wears out rather than the whole thing.”

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Posted 6 months ago

It is great to hear that you are a fan of the harness's modular design, Sarah! Thank yo for the review! 😊

Posted 6 months ago

“I use PerfectFit harnesses for all 'My girls'. I first started using them as one of the 'girls' has hydrocephalus and has a shunt and valve system fitted. As a consequence she cannot have anything around her neck. The PefectFit harness suits her 'perfectly' and she has her ID and medic alert tags fitted to the shoulder straps. I was so pleased with her harness I bought them for all my girls, and my son now has his in one too.”

PerfectFit 5 star review on 25th January 2025

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Posted 6 months ago

Aw, thank you for taking the time to leave us such a lovey review! We love that your pup with medical conditions has benefitted from the harness's design and that you and your son have fitted all of your girls out in a PerfectFit! 😊

Posted 6 months ago

“This was perfect for our dog. The only improvement would be a collar in the same colour!”

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Posted 6 months ago

Thank you for your feedback, Marion 😊 It is great to hear that you are happy with your pup's new harness. We will certainly pass your thoughts re. a collar in the same colour on to the development team.

Posted 6 months ago

“Very happy. Katy is a cross breed and a very funny shape. The first combination didn't fit, but second pieces arrived very quickly and we're perfect. Great customer service.”

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Posted 6 months ago

It is great to hear that you found out exchange service helpful in getting the best fit for your pup, Dawn 😊 thank you for taking the time to leave us a review!

Posted 6 months ago

“3 Dogs with at least 2 PerfectFit harnesses each, been a repeat customer for 12 years! and would have gone elsewhere if the harnesses were not asbsolutly top notch!”

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Posted 6 months ago

Wow! 12 years, Gavin! 😊 Thank you for coming back to us once again! It is wonderful to hear from our long-standing customers! Thank you for the review.

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,611 reviews