PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,357 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th May 2025

Carol Dyson

PerfectFit 5 star review on 14th May 2025

Catherine Walker

PerfectFit 5 star review on 7th May 2025

Cindy

Jean Smith

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fit and easy to work out size”

PerfectFit 5 star review on 24th October 2024

Helpful Report

Posted 6 months ago

How sweet is your dog! We love them in the Green! Thank you for taking the time to leave us feedback, we are so pleased to read you find the harness easy to fit and of course that it fits your lovely dog well. Happy walkies!

Posted 6 months ago

“New harness for our puppy. Excellent service and advice on size and sent quickly. Harness is comfy and very happy. Will always use Perfect fit in the future”

Helpful Report

Posted 6 months ago

Hi Duncan! We're thrilled to hear that your puppy loves the new harness and that you found our service and advice helpful. Thank you for your kind words, and we look forward to helping you again in the future. Happy walkies!

Posted 6 months ago

“This is our second harness and was bought as a spare. We have the rainbow version and this makes people smile when they see my beautiful boy walking along. Quick delivery too.”

Helpful Report

Posted 6 months ago

How lovely that your dog brings joy walking in our Rainbow harness, that is so nice to read! Thank you for your support in our brand and taking the time to leave us a review. Happy walkies!

Posted 6 months ago

“Great website with clear instructions.. harness and lead arrived quickly and it fits really well…. And ‘Morse’ - German Wire-haired Pointer engaged with it straight away”

Helpful Report

Posted 6 months ago

Hi Ben! We're so happy to hear that the harness fit lovely Morse and that he took to it right away. Thank you for sharing your positive experience with us. We love knowing that our products are making walks enjoyable for you both. Happy adventures with Morse!

Posted 6 months ago

“My two year old collie and puppy have the harness with matching leads very comfortable and lovely material the lead is lovely on your hand and you can tie around your body when walking . Brilliant customer services and help you measure your dogs for correct fit highly recommend”

Helpful Report

Posted 6 months ago

Hi Julie! We're so glad to hear that both your collie and puppy are enjoying their new harnesses and leads. It’s wonderful to know that you find the material comfortable and our customer service helpful in ensuring the perfect fit. Happy walkies to you and your dogs!

Posted 6 months ago

“Jack is 3 and a half month old and a Miniature Schnauzer. I emailed for advice as he is so small. The response was very quick and I ordered as advised. He looks so smart in his harness and I (and Jack) feel so much more confident in his PrefectFit. It does what it says, it fits.”

Helpful Report

Posted 6 months ago

Hi Susan! We're so glad to hear that Jack looks smart in his harness and that you both feel more confident with it. It's wonderful to know that our advice was helpful! Thank you for sharing your experience with us. Happy walkies to you and Jack!

Posted 6 months ago

“This is a replacement harness for my dog who had worn the original Perfect Fit one for about 10 years. She had put on some weight and it was becoming rather uncomfortable for her. The customer services team have been so helpful in helping me to select the correct sizing for each piece and the new harness really is the perfect fit now!”

Helpful Report

Posted 6 months ago

We're so glad to hear that the new harness is the perfect fit for your dog after all these years! It's great that our customer service team could assist you in finding the right size for her. Thank you for your kind words, and taking time out your day to leave us a review. Happy walkies!

Posted 6 months ago

“I love the way it is easy to order parts of a harness, rather than having to order the whole thing. I ordered a front piece alone which enabled me to make the harness fit my dog's winter coat. Delivery was quick, even using 2nd class Royal Snail.”

Helpful Report

Posted 6 months ago

Hi Wendy! We’re delighted to hear that our modular design has allowed you to easily modify your dog’s harness without having to buy a whole new set, just one section! We hope your dog is comfy and cosy on walks now. Thanks for your feedback and happy walkies!

Posted 6 months ago

“I love this harness. There are no harsh straps to dig in, or buckles to rub on elbows. It is soft and I can get to fit my dog perfectly.”

Helpful Report

Posted 6 months ago

Hi Alison! We're so glad to hear that you love the harness and that it's comfortable and soft for your lovely dog, with no rubbing. Your dog’s comfort is a top priority! Thanks for leaving us feedback, happy walkies!

Posted 6 months ago

“Good strong harness”

Helpful Report

Posted 6 months ago

Hi Michael! Thank you for the fantastic 5-star review! We're thrilled to hear that you find the harness strong and reliable. Happy walkies!

Posted 6 months ago

“So nice to be able to change the bits that need changing to get that perfect fit on our mini Schnauzer.”

Helpful Report

Posted 6 months ago

Hi Lize! We’re thrilled to hear that you found the adjustable features helpful for your mini Schnauzer. Thank you for sharing your experience with us!

Posted 6 months ago

“Excellent fit, quick delivery, this the second one we bought please with both of them”

Helpful Report

Posted 6 months ago

This is lovely to read Christine, we are so pleased to hear you’re so happy you’ve brought a second! Thanks for taking the time to review.

Posted 6 months ago

“I ordered a Perfect Fit lead and it’s great. Really soft on my hands and well made. I would recommend it to others.”

Helpful Report

Posted 6 months ago

Hi Nicki! Thank you for taking the time to leave us a review, it’s so great to hear you will recommend us. Happy walkies!

Posted 6 months ago

“Lovely new lead received quickly. Excellent service excellent product.”

Helpful Report

Posted 7 months ago

Hi Lynne! We're so happy to hear that you received your lead quickly and that you're pleased with both your order and our service. Happy walkies!

Posted 6 months ago

“We have tried so many harnesses and this is by far the best! It doesn't have to go over my dog's head (something he finds very aversive). It is comfortable, non restrictive, not bulky or heavy and won't cause him to overheat. It's easy to clean and really well made. If that weren't enough, the team are so helpful. Not site.whst size to get as Colby is a mixed breed, but by sending his girth measurement and some photos they were able to advise me. Really customisable as it comes in 3 parts, all of which can be replaced individually. Once the harness arrived I was able to send photos of my dog wearing the harness so they could check the fit was okay. Worth every penny!”

PerfectFit 5 star review on 17th October 2024

Helpful Report

Posted 7 months ago

Thank you for your fantastic review! We’re thrilled to hear that our harness suits your gorgeous Colby so well, and he can now enjoy a harness that doesn’t go over his head! We are pleased your experience was a good one and we can help! Happy walkies!

Posted 6 months ago

“Lovely harness. Great fit and very secure. Having the two rings is so useful”

Helpful Report

Posted 7 months ago

Hi Jill! Thank you for your wonderful review! We're so glad to hear that the harness fits your dog perfectly It’s designed for both comfort and security, so it's great to know it's working well for you! Thanks for choosing PerfectFit!

Posted 6 months ago

“There are poor companies, good companies and excellent companies like PerfectFit who REALLY go the extra mile for their customers. Having bought a harness for Charlie when he was younger, he’d outgrown it slightly. With the help of a customer services person who couldn’t have been nicer, they sent a girth piece which wasn’t the right fit. After another e mail conversation I was sent 2 more pieces free of charge. One fitted perfectly! How often nowadays do you get this level of fantastic customer service from a firm that REALLT cares about its customers? Cannot recommend PerfectFit high enough! Thank you from Liz & Charlie 🐶”

Helpful Report

Posted 7 months ago

Hi Liz! Thank you so much for your glowing review! We’re thrilled to hear that you and Charlie had such a positive experience with our brand. How gorgeous is Charlie by the wayWe’re committed to going the extra mile for our customers, and it’s rewarding to see that reflected in your experience. Thank you for recommending us, and give Charlie a cuddle from us!

Posted 6 months ago

“The harness was recommended by my dog trainer. It is the best one I have tried. My dog has never liked a harness being put on but does accept this one. With the padding and wide straps it seems comfortable and is easy to wipe off dirt.”

Helpful Report

Posted 7 months ago

Hi Clare! It is lovely to hear that the harness was recommended by your trainer, and you are super happy with it! Don’t forget you can always machine wash for those muddy walks! Thank you for taking the time to leave us feedback.

Posted 6 months ago

“Absolutely fantastic product and service. When the harness didn't fit a replacement harness was sent straight away and the support team were very good.”

Helpful Report

Posted 7 months ago

Hi Becky! We're over the moon to hear that you had a fantastic experience with both our product and support team! It's always our goal to provide quick solutions and ensure your pet is happy and comfortable. Thanks for your lovely feedback!

Posted 6 months ago

“Have used these harnesses for over 15 years and can't fault them. Comfortable, secure, hardwearing and they wash well. Have tried various makes in the past but found nothing as good as Perfect Fit. Excellent product!”

PerfectFit 5 star review on 16th October 2024

Helpful Report

Posted 7 months ago

Hi there, firstly, how sweet is your dog! They look super happy and comfortable in their harness! Thank you for taking the time to leave a review and for your support over the years. Happy walkies!

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,357 reviews