PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,938 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality, lovely fit and fast delivery! Initially the harness I ordered was slightly too big in certain areas. Emailed straight away, got a fast reply from PerfectFit with smaller sizes being sent out straight away!”

Helpful Report

Posted 7 months ago

This is great to hear, Lydney! Thank you for the review! We love that you are happy with the quality and fit of your new harness and that the team sorted your size exchange out quickly and easily 😊

Posted 7 months ago

“This is the second dog that I have purchased a perfect fit Harness for. My previous dog was 14years old and I had used it throughout his life, and had always been happy with it. When we got our new puppy there was only one harness I was going to purchase. Perfect Fit is what it says ....just perfect.”

PerfectFit 5 star review on 16th May 2025

Helpful Report

Posted 7 months ago

Thank you for coming back to us for a second time, Carol and for your lovely words about the harness. Wishing you and your pup many happy walkies ahead! 😊

Posted 7 months ago

“This is how a company should be. Great product and amazing customer service make for happy customers.”

Helpful Report

Posted 7 months ago

A happy customer is the best review that we could ask for, Scott 😊 Thank you!

Posted 7 months ago

“Rang about a fit for my 9 month old Lurcher as very deep chest but narrow neck and had a thorough and informed consultation over the phone with regard to our workload and her pulling etc, and the harness came within 2 days and fits perfectly. Very happy and it was so easy to get to speak to someone. Thank you”

Helpful Report

Posted 7 months ago

And thank you for the lovely review, Anna 😊 It is great to hear that the team advised you well and sorted a good fit for your lovely Lurcher.

Posted 7 months ago

“Cookie my cocker spaniel ismore manageable she still pulls but she’s getting there”

Helpful Report

Posted 7 months ago

It is great t hear that you are finding walks with Cookie more manageable, Jane. Thank you for the review! 😊

Posted 7 months ago

“Great website and quick responses with any questions”

Helpful Report

Posted 7 months ago

We love that you found the website easy to use and that the team looked after you well, Deborah. Thank you for the lovely feedback 😊

Posted 7 months ago

“Speedy response from team regarding sizing our puppy. The size advised fits him perfectly! Our 10 year old cockapoo still wears her Perfect Fit harness, must’ve had for 7 years. Excellent product and brilliant customer service.”

Helpful Report

Posted 7 months ago

Oh wow! 7 years! That's great to hear. Thank you for coming back to us once again, Karen. We love hearing from our long-standing customers! 😊

Posted 7 months ago

“After trying different harnesses on our dog, we decided to try the Perfect fit harness. The website is super easy to use in terms of getting the right combination, and if you have a cross breed dog, the company is very quick to reply to any requests for help in terms of getting the right fit. I ordered the combination advised - which arrived quickly - and I contacted the company, sending pictures of the harness on my dog. They gave quick and expert advice as to how to adjust it, which I did, and we now have a harness that is a 'perfect fit' I cannot recommend the company enough. They have fantastic customer service and the product is exactly as it is described.”

Helpful Report

Posted 7 months ago

It is wonderful to hear that you found the website easy to use and that the team looked after you well during fitting. Thank you for your lovely review, Judith 😊

Posted 7 months ago

“Fantastic service from PerfectFit!! Harness received within 48 hours of ordering. It looks so much comfier on our Cockapoo Millie. Would 100% recommend 🐶”

PerfectFit 5 star review on 14th May 2025

Helpful Report

Posted 7 months ago

Thank you for recommending us, Catherine, for the lovely review and for sharing the picture of Millie. She's just beautiful! Those curls! It is great to hear that she is more comfortable n her PerfectFit 😊

Posted 7 months ago

“Brilliant customer service! I sent some photos and a measurement of my dog to the support team and they recommended the size to order. The harness arrived and literally was a perfect fit! The team advised of some adjustments to make to ensure it was in the correct position and my dog is comfortable wearing it. Overall a great experience and a high quality harness. Would definitely recommend.”

Helpful Report

Posted 7 months ago

Thank you for recommending us, Laura! It is so good to hear that your pup is happy and comfortable in their new harness and that the team looked after you so well 😊

Posted 7 months ago

“Took me a while to adjust to Cooper perfect fit but, once done never looked back. No restrictions around his neck & comfortable for him to wear.”

Helpful Report

Posted 7 months ago

It is great to hear that Cooper is happy in his new harness and that you are fully adjusted! Thank you for the review Jane! 😊

Posted 7 months ago

“The lady I spoke to was really helpful with full knowledge about the sizing of the product for a 10 month gsd pup. The harness fits perfectly and has helped to some extent with her enthusiastic pulling. Thank you.”

Helpful Report

Posted 7 months ago

And thank you for the lovely review, Hilary 😊 it is great to hear that you are happy with your new harness and that the team looked after you so well.

Posted 7 months ago

“Our mini schnauzer had grown up and out of her first perfect fit harness so we got a new one (with 2 of the parts the next size up). It’s great, fits her perfectly! Highly recommend this harness, she’s a bit of a puller. They’re so well made, the first one has lasted so well with daily use and lunges after squirrels, we’d still use it if it still fit! Don’t hesitate - get this harness!”

Helpful Report

Posted 7 months ago

This is great advice, Ann! 😊 Thank you for the lovely review!

Posted 7 months ago

“I have been using PerfectFit harnesses for 15 years now and they never disappoint. All my own dogs wear them and I have recommended them to hundreds of clients over the years as an animal behaviourist. PerfectFit very kindly donated a few to the Scottish SPCA for our new community behaviour service and we are very grateful for their generosity as well as the amazing customer service. Thank-you so much!”

Helpful Report

Posted 7 months ago

Abd thank you for taking the time to leave us such a lovely review! We really do appreciate it 😊 It is our pleasure!

Posted 7 months ago

“Super helpful staff, advising and sending out a variety of pieces for me to try, free of charge. Can't imagine that happening anywhere else. My dog is comfortable and no longer has to endure me fitting a harness over her head. Many Thanks.”

Helpful Report

Posted 7 months ago

And thank you for the lovely review Barbara 😊 It is wonderful to hear that your dog is happier in their PerfectFit and that the team looked after you well.

Posted 7 months ago

“Having bought these before we’ve bought another as a spare. Very pleased as literally a perfect fit”

Helpful Report

Posted 7 months ago

It is lovely to hear that you have come back to us once again, David 😊 Thank you for the review!

Posted 7 months ago

“Excellent harness fits well, doesn’t restrict her movement and looks smart. Very happy customer”

Helpful Report

Posted 7 months ago

A happy customer and a comfortable, smart pup is the best review that we could ask for! Thank you Sara! 😊

Posted 7 months ago

“Fantastic customer service. Very helpful. Good quality product. Secure fit and unable to escape! Would recommend :)”

Helpful Report

Posted 7 months ago

Thank you, Suzanne. We are thrilled to hear that you are happy with the quality and fit of your new harness 😊

Posted 7 months ago

“So pleased with our lurcher’s harness. After 3 attempts with different brands, we finally have the PerfectFit! Customer service and support is excellent. Would highly recommend.”

Helpful Report

Posted 7 months ago

Thank you for your review, Sandra. It is so good to hear that you are happy with your lovely Lurcher's harness and that the team looked after you well 😊

Posted 7 months ago

“So pleased with the harness and finding the correct one was so easy”

Helpful Report

Posted 7 months ago

It is wonderful to hear that you found finding the best fit for your dog nice and simple, Noel. Thank yo for the feedback! 😊

Posted 7 months ago

PerfectFit is rated 4.9 based on 2,938 reviews