PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,932 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 18th December 2025

897

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, so helpful and very quick delivery ☺️”

Helpful Report

Posted 2 months ago

It is great to hear that the team looked after you so well, Tracey and that your harness arrived in good time! Thank you for leaving us such positive feedback! 😊

Posted 2 months ago

“Love it. High quality and works well.”

Helpful Report

Posted 2 months ago

We love that you love your new harness, Maria! Thank you for the 5 stars! ☺️

Posted 2 months ago

“My 4th purchase !”

Helpful Report

Posted 2 months ago

Wow! We love this Lynn! Thank you for coming back to us for a 4th time! ☺️

Posted 2 months ago

“Needed a new girth piece as my puppy had grown and the rest stoll fitted well. Easy to measure and order, arrived quickly.”

Helpful Report

Posted 2 months ago

It is great that you just need to replace the girth section of you harness to get a good fit again, Judith and that it arrived in good time. Thank you for the review! ☺️

Posted 2 months ago

“It’s always difficult finding a harness to fit a young pup but more so when she’s a lurcher. So I decided to use perfect fit as all my previous flyball dogs flyball dogs have used them. And I wasn’t disappointed not disappointed. It really is a perfect fit. I will upgrade as she gets bigger. Thank you Steve Dawber& Luna”

PerfectFit 5 star review on 7th October 2025

Helpful Report

Posted 2 months ago

Thank you Steve and Luna for the lovely review! She certainly looks happy and relaxed! 🥰 It is great to hear that you are happy with the fit of her harness and that you are both with us for the long haul! We look forward to hearing from you again as Luna grows!

Posted 2 months ago

“Lovely soft padding and the bonus of not having to put it over her head.”

PerfectFit 5 star review on 6th October 2025

Helpful Report

Posted 2 months ago

Such a GORGEOUS dog, Pennie!! So pleased that she is happier not having something go over her head, yey! :)

Posted 2 months ago

“I have contacted the Perfect Fit team several times over the last month regarding sizing for my two dogs. They have responded very quickly to enquiries and have been exceptionally knowledgeable and friendly. As a result I have two perfectly fitted harnesses. The quality is amazing and the design superb. I would not hesitate to recommend.”

Helpful Report

Posted 2 months ago

The harness is looking fab on your gorgeous girly, Rhona! :)

Posted 2 months ago

“So useful to be able to replace each part of this excellent harness when necessary. My Border terrier needs different sizes for each of the three parts to achieve a truly 'Perfect Fit'! So useful.”

Helpful Report

Posted 2 months ago

So pleased to hear this, thanks for your review :)

Posted 2 months ago

“Brilliant. I have a sheltie and I love the way that you can just replace the one part that goes round his neck. The rest of the harness was fine, but because his ruff has grown so much, the smaller one was too tight. So I just replaced that one part and now it is really good.”

Helpful Report

Posted 2 months ago

Thanks for such a great review, Anne. Your Sheltie is looking superb in the jade! :)

Posted 2 months ago

“Great harness, attaching the lead to the front stops pulling! Good customer service too.”

Helpful Report

Posted 2 months ago

Thanks a lot Alison! :)

Posted 2 months ago

“There's good customer service and then there's PerfectFit customer service - which is absolutely exceptional. Their harnesses are quite complicated to work out (we discovered we'd been using ours the wrong way around...) BUT that's where their speed of response, flexibility and helpfulness comes in - to explain everything and make sure you get EXACTLY the right size for your doggo. Highly impressed and highly recommend.”

Helpful Report

Posted 2 months ago

You are more than welcome, Fiona! Thank you for your lovely review :)

Posted 2 months ago

“Used perfect since my girl was a little pup and 4 years on, she’s still wearing it. Over the years, we’ve changed parts and apart from the fantastic quality of the harness, what is equally fantastic is the customer service. They are not only quick in replying but so honest. If your dog does not need to change a part, they will tell you. Such honesty is rare these days. Thank you PerfectFit for being so bloomin’ brilliant!!”

Helpful Report

Posted 2 months ago

This is so lovely for us to hear, Ketan. Thank you for your kind words. Wishing you and your dog lots of happy walkies! :)

Posted 2 months ago

“Lovely harness, fits well and seems nice and comfy.”

Helpful Report

Posted 2 months ago

So pleased you like it, Sally :)

Posted 2 months ago

“Fantastic service. I ordered a wrong piece and a replacement was sent immediately even though they wouldn't have got the returned part back yet. Really quick to respond in a helpful manner. And the harness and lead are lovely. Thank you.”

Helpful Report

Posted 2 months ago

You are most welcome, Clare :)

Posted 2 months ago

“Very soft,washable, Able to buy individual parts as pup grows.Very helpful efficient staff.Order to delivery easy and fast”

Helpful Report

Posted 2 months ago

Thanks so much Sally :)

Posted 2 months ago

“Excellent service from start to finish. Would highly recommend this company. Customer services were particularly helpful”

PerfectFit 5 star review on 2nd October 2025

Helpful Report

Posted 2 months ago

What a gorgeous pooch Carol, looking fab in red too! :)

Posted 2 months ago

“My 3 dogs have all worn Perfect Fit harnesses. The best thing is being able to get separate sections as your dog grows or the get damaged.”

Helpful Report

Posted 2 months ago

So pleased you like it Margaret :)

Posted 2 months ago

“Best harness for comfort, fit and wear. This is the second we’ve bought as our dog has grown, the first is still in really good condition despite many miles, muddy walks and washes.”

Helpful Report

Posted 2 months ago

Thank you very much for your wonderful review, Abigail! :)

Posted 2 months ago

“What a fantastic company Perfect Fit Harness are. I am absolutely delighted with the two harness's I have purchased. They are so comfortable for my dogs. I got the size wrong but customer services were so very helpful and sent out quickly the extra bits I needed. Highly recommended.”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Hayley. We are happy to help, anytime! :)

Posted 2 months ago

“Lovely attentive staff. Very friendly and helpful to our requirements. Quality of harness is first class. Very impressed.”

Helpful Report

Posted 2 months ago

Thank you Steve :)

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,932 reviews