“Product was as described and delivery times were good. Disappointed with the personalisation as the print was quite faint in parts and darker elsewhere but the sentiment was there.”
Thank you for your feedback, Karen! I'm glad to hear that the product met your expectations and that you were pleased with the delivery times. However, I’m truly sorry to learn about the issue in the personalisation. Your satisfaction is important to us, and I appreciate you bringing this to our attention.
If you'd like, we can look into this further or discuss potential solutions to ensure you’re completely satisfied with your order. Please send us a photo of the product you received showing the issue, along with your previous order number, to hello@personalisedfavours.com.au. We look forward to assisting you!
“Brought two as gifts and they were greatly received as they had never seen anything personalised for a wee baby. I thought I might be cutting it fine for delivery for the date I needed them, as one family was heading back to Aussie, but they arrived with time to spare. Fantastic service and clear communication. highly recommend.”
Thank you so much Adriana! We really appreciate the 5 star rating! It was our absolute pleasure to provide you with your special gift and look forward to helping you with your future purchases.
“The engraved candle lid was exactly what I wanted for a gift. It was apart of a gift box for my Sons Godmothers'. It was delivered quickly, great product and a really reasonable (I thought, cheap) price. Thanks so much. Will use again, if I need something like this.”
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊
