Hi Karen,
Thank you for your feedback and for letting us know about your experience. While we’re glad you loved the product, I’m sorry to hear about your disappointment with the engraving.
We take quality very seriously, so I’d like to assist in resolving this for you. Could you please share a photo of the product so we can better understand the issue? You can email this to us at hello@personalisedfavours.com.au along with your order number.
Thank you for bringing this to our attention, and we look forward to assisting you further.
“Brilliant. Better than expected. Bought as a creative cheese board, now finding a place to hang on display. Will keep in mind as gifts for other musical members of family and friends.”
Thank you so much for your wonderful review, Susan! We're thrilled to hear that the Engraved Bamboo Guitar Shaped Serving Board exceeded your expectations and has found a special place in your home. It sounds like a perfect gift idea for your musical friends and family! We appreciate your support! 🎶
Thank you so much for your wonderful 5-star rating, Lauren! We truly appreciate your support and are delighted to hear that you had a positive experience with us.
“Absolutely fantastic, blown away by the quality, they sent a draft proof before they engraved to ensure all details were correct. Fast turn around time”
Thank you so much for taking the time to leave an excellent rating. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊
