Hi Carol,
Thank you for taking the time to leave us a review!
We are thrilled to hear that your new son-in-law loved the gift and that the engraving was perfect. We take great pride in creating top-quality products and providing excellent customer service.
We value your feedback and we look forward to helping you with your next occasion.
Thanks & regards,
PF Team x
“Great Product!
Was a last minute Present for a mate who turned 40 and not only did it turn up before his birthday, he absolutely loved it!
100/10 recommendation for this company and their product”
Hi Ashlee,
Thank you for your lovely feedback!
We really appreciate the 5-star rating. It was our absolute pleasure to provide you with your special gift. We appreciate your recommendation and hope to have the opportunity to serve you and your friends again in the future. Cheers to many more happy celebrations! 🎉🥳
Thanks & regards,
PF Team x
“Good quality engraving, unfortunately there is no wood finish on the box.
Poor delivery - I selected and paid extra for express delivery on a Tuesday, but my order wasn't delivered until the following Monday (6 days)”
Hi Corey,
Thank you for your recent purchase and review. We're pleased to hear your positive feedback on the quality of the engraving. Regarding the box, it has a natural wooden finish (not painted or coated).
Your order was dispatched via Express post as per your purchase. This typically means delivery takes 1-2 working days after the 3-5 business days required for production.
We appreciate your understanding and look forward to assisting you again in the future. In the meantime, please feel free to contact our team if you need any additional information.
“I have been buying these products since my wedding last year. These products are perfect for that hard to buy for friend or family member. They also make the perfect 21st gift that can be kept forever.
The quality is always very high and customer service are wonderful. cannot recommend highly enough.”
Thank you so much, Catherine! We are thrilled you loved Wooden Gift Boxed Scotch Glass, Whiskey Stone and 50ml Spirit Bottle Set | Customer experience is important to us at Personalised Favours so we are so glad you had a great experience!
“Have used these guys a couple of times for gifts and they are amazing.
They are quick, accurate and both items had a professional finish.
Definitely recommend and will use again”
