Thank you again for your feedback, Lynn.
While we were sorry to hear the product initially wasn’t what you expected, we appreciated the opportunity to work through the concerns with you directly and reach a positive resolution.
As noted in your updated company review following our discussions:
“Communication was prompt and compassionate and the team really went the extra mile to make sure we were happy. The outcome was amazing and we have the highest regard for all concerned.”
Customer satisfaction is extremely important to our small business and we’re very grateful for the opportunity to assist further and resolve the matter positively.
The Personalised Favours Team
