“Don't forget to select that you'd like packaging for your glasses (something I didn't need to do on a previous order). The delivery arrived with the glasses unpackaged which made the gift appear cheap when I gifted it.”
Hi Jennifer,
Thanks so much for your review and continued support. It’s certainly appreciated.
We’re sorry to hear the packaging didn’t meet your expectations this time. The item you previously purchased included gift boxes as part of the set, whereas with this particular product, the gift packaging is offered as an optional extra at checkout.
We appreciate your feedback - it helps us improve the customer experience moving forward. Thanks again, and we hope to have the opportunity to assist you again soon.
– Team PF
Hi Manouri, Thank you for your wonderful product review! We're thrilled to hear that the product was exactly what you expected based on the online description and photos. Our team takes great care in accurately portraying our products online so that customers can have a clear idea of what they're getting, so we're glad to hear that we succeeded in this regard.
We're also happy to hear that the product made for a perfect Mother's Day gift. It's always great to hear when our products bring joy and happiness to our customers and their loved ones. Thank you for choosing Personalised Favours, and we hope to have the opportunity to serve you again in the future!
