Thank you for your wonderful review, Fay! We're so glad to hear that you loved the craftsmanship and personalisation of the set. Your satisfaction is truly our priority, and it means a lot to receive your feedback!
“I recently purchased 4 of these beautiful whiskey glass gift box sets. They are stunning! The personalisation is very elegant. I can't wait to give these to our employees, they'll be thrilled.
These would make a perfect gift for any whiskey lover.”
Thank you so much for your lovely feedback, Tegan! We’re so glad to hear you’re happy with the whiskey glass gift box sets and the personalisation. It’s wonderful to know they’ll be gifted to your employees – we hope they love them just as much as you do!
Thank you so much for your review, Okz! We’re thrilled to hear that the Engraved Rustic Wooden Gift Boxed Scotch Glass and Whiskey Stone Set stood out as a “show stopper.” We love creating gifts that leave a lasting impression, and we’re so glad you found it truly unique. Appreciate you taking the time to share your feedback!
“The gift was amazing, however, it is time for you to change delivery providers. Very disappointing that I paid for a premium delivery service and did not receive the goods for over a week from collection”
Hi Nicole,
Thank you for your feedback. I’m so pleased to hear you loved the product, though I'm so sorry to hear about your delivery experience.
To clarify, your order was dispatched via Express Post exactly as advised at the time of purchase. While Express Post usually takes 1–2 business days, it was delayed as it was redirected from the original location listed at purchase. However, we do understand your frustration, and as a goodwill gesture, we have refunded the Express Post fee.
Thanks & regards,
PF Team x
“This is an awesome gift for someone who is hard to buy for if they drink whiskey.
I ordered it last minute and received within 6 days to QLD, very professional notifications every step of the way.”
Thank you so much for your kind words, Karen! We’re thrilled to hear that your order arrived in time for Christmas, and it’s our pleasure to provide you with prompt service. It's always great when orders arrive as expected and meet your satisfaction.
Wishing you a wonderful holiday season!
Thank you so much for your wonderful feedback, Jean! We’re thrilled to hear that the set made the perfect gift for your son this Christmas. It means a lot to us to be part of such a special occasion!
Thank you so much for taking the time to leave an excellent rating. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊
