Thank you again for your feedback.
Following our discussions, we understand there was some confusion between printed and engraved shot glasses. While the engraved product supplied matched the order placed, we were pleased we could work toward a positive resolution together.
We really appreciated your follow up feedback after the matter was resolved, including:
“Wonderful customer service and resolution and outcome! Highly recommend ☺️☺️☺️”
Customer satisfaction is extremely important to our small business and we’re grateful for the opportunity to assist further and reach a positive outcome.
The Personalised Favours Team
“so cute, I added this to my order for a bit of fun, its a solid little shot glass, and engraving looks classy. Very happy with service, timing and packaging.”
Hi Katrina,
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with the engraved wedding shot glasses and that they added a bit of fun to your order. It’s great to know you’re pleased with the quality, engraving, and the care taken with packaging and delivery.
We truly appreciate your support and look forward to creating something special for you again in the future.
Thanks & regards,
PF Team x
Thank you so much for your lovely review, Tina! We’re thrilled to hear the shot glasses were exactly what you wanted and that they arrived quickly. We look forward to helping you with your next order!
