Thank you so much for your kind words about the Embroidered Grey Toiletries Bag, Mitchell! We're thrilled to hear that you found it to be a great product and that your order was processed and delivered promptly. It's wonderful to know you would recommend it as a unique personalised gift. Your feedback is greatly appreciated, and we hope to serve you again in the future!
Hi Brianna,
Sorry to hear you were disappointed with the embroidery finish. We pride ourselves on quality products so please contact us and we will arrange for a replacement.
Kind regards, Erin.