“I am 72 young and 5 foot 3
Inches and weigh 8 and a half stone. A perfect fit for me and cannot wait to wear it very soon.absolutely love it especially in the sale!!!”
“The dress has faults has a petite label sewn in to the dress but the tag is a regular and dress is too long, have had 2 exactly the same so querying if Phase Eight are selling 2nds from their online shop, so frustrating trying to get a reply from them as they are NOT answering my questions. This dress was meant to be for my daughter’s wedding so I am upset, fraught, frustrated so please Ohase Eight if anyone is reading this feedback please contact me.
Thank you”
Hello Rae,
Thank you for taking the time to share your feedback. We're truly sorry to hear about the delay in our response regarding the second faulty dress—especially after your initial issue was handled well. This is certainly not the level of service we aim to provide, and we completely understand your frustration.
I’ve looked into this for you and can confirm that our team sent a response to your email on 26th June, offering further support. We’re pleased to see that this issue has now been resolved.
We sincerely apologise for any inconvenience this may have caused. Your experience has been shared with our team as valuable feedback to help us improve and avoid similar issues in the future.
We truly appreciate your patience and understanding, and we’re committed to learning from this to ensure it doesn’t happen again.
Warm regards, Phase Eight Customer Care
“I find the Petite Uma Dress very elegant and incredibly comfortable to wear. The fit is flattering, and the fabric feels light and pleasant on the skin. It’s perfect for both special occasions and warm summer days. Highly recommend!”
“I have bought this dress for my grandsons wedding, The standard one was far too long but fitted nice, my daughter suggested trying a petite one, the length was better but I think it is a bit shorter in the body, but I have decided to keep this one because it does look nice on and the length is better, I won't have to have it shortened, sorry no photo.”
