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Phase Eight Reviews

4.3 Rating 6,811 Reviews
83 %
of reviewers recommend Phase Eight
Read Phase Eight Reviews
Anonymous
Anonymous  // 01/01/2019
I have mixed feelings about my experience with Phase Eight. I placed an order for store collection, but it did not arrive as expected. When I contacted customer service, the order was refunded without discussing alternative options, even though I still wanted the dress. As a result, I had to place a second order and arrange home delivery instead. While I was eventually able to get the dress, the process was inconvenient and could have been handled better.
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Posted 29 minutes ago
I discovered Phase Eight several decades ago, I still wear and treasure what I bought then, and I've come back now to continue buying great pieces
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Posted 46 minutes ago
I only bought this dress, for a function later in the year, as it was in the sale at £109, reduced from £169. The price tag on the dress shows £109 i.e. no reduction. On more than 3 occasions Customer Service agents agreed to refer my query to a supervisor. I have sent a few emails. No supervisor ever called me in 3 weeks. Did I have 14 days to return or 28? No idea! I have cancelled the order and am returning the dress. Very disappointed. Customer Service rating 0!
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Posted 53 minutes ago
Dress really suits me and I feel good in it.
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Posted 1 hour ago
Product never arrived
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Posted 1 hour ago
Always stylish but comfortable , I love the choice Phase Eight always offers. Excellent customer service , speedy delivery. Happy customer.
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Posted 1 hour ago
Really like Phase Eight clothing, it’s good quality that lasts.
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Posted 2 hours ago
Have been really pleased with all the items i have received.
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Posted 3 hours ago
Yet again. Ordered from phase eight for next day delivery. It never turned up. When contacted I was informed the parcel had been lost by EVRI. Such a shame that big company’s still insist on using such a useless delivery service. It’s a wonder you stay in business.
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Posted 4 hours ago
Despatched and delivered on time
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Posted 11 hours ago
Easy to use website, good choice and collection was quick and straightforward
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Posted 12 hours ago
Beautiful dress great quality.
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Posted 14 hours ago
Love Phase Eight. Great shopping experience every time.
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Posted 14 hours ago
Beautful and elegant
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Posted 15 hours ago
Lovely dressing and I’m definitely keeping it, however, at 5’6.5” I need it taken up by 3 inches because it is far too long
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Posted 15 hours ago
Use this company regularly. Always efficient.
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Posted 15 hours ago
My go to shop for wedding occasion dresses.
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Posted 15 hours ago
not as good as normal phase 8
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Posted 16 hours ago
Efficient delivery and good quality, elegant clothes
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Posted 17 hours ago
I’ve got many of these dresses however during this order I order two different colours and the actual styles are slightly different- unsure why this is
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Posted 18 hours ago
Phase Eight is rated 4.3 based on 6,811 reviews