Phase Eight Reviews

Name: Phase Eight
Rating: 4.31

4.3 Rating 7,008 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,169

Anonymous

Anonymous // 01/01/2019

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“Purchase this jumpsuit, worn for an hour and the stitching on seam came apart. Very disappointing.”

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Posted 7 hours ago

“Ive attempted to buy this twice now with delivery to home and local phase eight store respectively. Both times the hat is delivered dented and damaged. Do not sell dented damaged hats to your customers. Very poor services”

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Posted 2 days ago

“I have returned this dress 1 September 26 and called last week to see why I haven't received my money yet back since I can see it has arrived at it's destination! They told me its been received but I'm still waiting for my money!!!”

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Posted 2 days ago

“I never received my dress as Evri have not delivered so I asked for a refund. I have received the refund but this does not include the cost of the delivery so I have now paid approx £5 for the privilege of receiving nothing!! It is not my fault you choose to use Evri which everyone knows has a poor reputation. I would like the delivery cost refunded as well .”

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Posted 3 days ago

“Item was faulty, spoke to customer services who advised me I could return and wouldn’t be charged the return fee. This is not correct - so not only did I pay for delivery, I also paid a return fee for an item that turned up faulty!”

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Posted 6 days ago

“Personally I did not like the fabric - felt like a paper napkin and did not sit well. I ordered two of these dresses in different sizes, the fabric one one of the seams was coming apart - again a reflection of the poor quality of fabric.”

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Posted 6 days ago

“Returned this item and still haven’t received my refund”

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Posted 1 week ago

“It may have been in the sale at a very cheap price, but it was offered me to try on looking like a bag of rags or dish cloth, so although l tried on, l couldn't get over it's extremely creased state.”

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Posted 1 week ago

“Ordered blue bag. Black one arrived. Not good customer care.”

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Posted 1 week ago

“You cancelled my order without an explanation!”

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Posted 1 week ago

“I only bought this dress, for a function later in the year, as it was in the sale at £109, reduced from £169. The price tag on the dress shows £109 i.e. no reduction. On more than 3 occasions Customer Service agents agreed to refer my query to a supervisor. I have sent a few emails. No supervisor ever called me in 3 weeks. Did I have 14 days to return or 28? No idea! I have cancelled the order and am returning the dress. Very disappointed. Customer Service rating 0!”

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Posted 1 week ago

“Product never arrived”

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Posted 1 week ago

“Yet again. Ordered from phase eight for next day delivery. It never turned up. When contacted I was informed the parcel had been lost by EVRI. Such a shame that big company’s still insist on using such a useless delivery service. It’s a wonder you stay in business.”

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Posted 1 week ago

“Normally good.”

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Posted 2 weeks ago

“My order arrived in a pre worn state, the shoes were scuffed and had clearly been picked from the shop floor.”

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Posted 2 weeks ago

“Really poor quality! Very badly packaged.. looked like a screwed up rag when it arrived ..”

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Posted 2 weeks ago

“Too big it was a tent”

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Posted 2 weeks ago

“I paid for next day delivery on a Thursday for delivery Friday, it arrived Sunday. I then returned them and had to pay to return!!!”

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Posted 3 weeks ago

“Went to wear my dress for wedding and the zip broke and when contacted phase eight they did not want to help in any way at all most disappointed”

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Posted 3 weeks ago

“I was sent the incorrect item so in the return process”

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Posted 3 weeks ago

Phase Eight is rated 4.3 based on 7,008 reviews