“I ordered the dress as available on line, to then revive a refund & details a few days later advising the dress is no longer available!!!
Utterly disappointing & not even an alternative option”
“I never received the jumpsuit and I am now trying to claim a refund from phase eight. The customer service is shocking. I had to order it again from next.”
“The actual fascinator was pretty but too small and not quite the right colour.
Beware ordering from Phase Eight, especially in there is a problem with the order, such as not dispatched for over a week and trying to get information from 'Customer Service' is a nightmare.
Plus when you return the item (once it actually turns up) and you've paid for 48 hour tracked return, they still have the cheek to deduct £1.95 from the refund!!”
“Wanted the dress for a special occasion… Evri lost it and Phase Eight were very poor and unhelpful… missed the sale for another dress, finally got my money back so very disappointed”
“The most unflattering dress I’ve ever seen. Colour was horribly garish too. Thought it would be cute but it was extremely unflattering and I have to say the ugliest garment I’ve ever tried on. Maybe ok if you’re extremely petite.”