“Easy to order and delivered as planned. However I returned it as it didn’t suit me. I paid for delivery, and on return I attached the free returns label, however when I got email to confirm return and refund £1.95 was knocked off refund price as return fee. So not a free return, hence 3 stars”
“Shopping in store was great but online not so good . I purchased a dress that was £165 and it was wrapped and delivered like it was a £5 dress from SHEIN . Just screwed up in a plastic wrap bag .. very disappointed”
“Buying online dress came faulty Disappointed with customner service In the end I was out the expense returning the item ordering replacement which I wanted for a special event”