Phase Eight Reviews

Name: Phase Eight
Rating: 4.31

4.3 Rating 7,008 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,169

Anonymous

Anonymous // 01/01/2019

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“They were not good value for money. They were no better than thick leggings.”

Helpful Report

Posted 1 day ago

“I loved the dress but the belt that came with it was awful - it was very long and thin and I didn’t like it at all as an outfit - such a shame as the dress is really cute”

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Posted 1 week ago

“Excellent but lengh of time for returns is ridiculous”

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Posted 1 week ago

“Easy to order website and quick delivery, let down by the size and quality of item”

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Posted 1 week ago

“Quality products”

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Posted 1 week ago

“It never arrived”

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Posted 1 week ago

“My go to shop for wedding occasion dresses.”

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Posted 1 week ago

“Delivery just takes so long. If you pay for next day delivery (like I did for this item because I needed it in a hurry) it doesn’t arrive in time. And regular delivery takes over a week, when they promise 3-5 days. Can’t comment on the quality of the items I ordered because they never got delivered.”

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Posted 3 weeks ago

“I ordered 2 dresses to try to find one zip that worked properly. Invisible zips refusing to pass a waist seam is what happens, when excess fabric is not cut away before sewing up. I noted from the reviews that others experienced exactly the same thing. What a waste of everyone's time and money. All for a short cut in the manufacturing process. The shop staff were great, as always, but restitution of my out of pocket expenses was out of their hands. My on-line complaint resulted in a prompt refund of my delivery and parking charges, but sadly no goodwill gesture for my inconvenience.”

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Posted 3 weeks ago

“I am trying to on petites length maxi too long I am 5ft height the dress is lovely dress but too long 6 inches too long frill no way hem up and sorry return to refunded money back , it was shame the dress beautiful but length too long far too long for me thanks”

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Posted 4 weeks ago

“Very creased and poorly packaged - appeared to have been a return but shouldn’t have been resold in that condition”

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Posted 4 weeks ago

“Tops was too big and it was very long ,proportions didn't seem right for size 12. Had to return the dress”

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Posted 4 weeks ago

“Dress was too tight across the back even in a size larger than my usual one”

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Posted 4 weeks ago

“Ordered three dress all been returned .”

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Posted 1 month ago

“Looks cheap”

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Posted 1 month ago

“The dress colour was nothing like the picture on the website. The material resembled curtain material - very stiff and not draping at all. Not only that, but I have returned it and am still waiting for the refund.”

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Posted 1 month ago

“On rating outfit 10/10 but rating customer service could b better.”

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Posted 1 month ago

“I ordered a few items online and returned 2 of the 3. My refunds were not what they should have been and I won't be shopping online with Phase Eight again.”

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Posted 1 month ago

“Sorry really didn't like this dress on me so returned it.”

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Posted 1 month ago

“I was very pleased when my cardigan arrived, but imagine my shock when i opened the package to discover, what can only be described as iron marks on the front and back of the garment This was a sale item and looked to me as though it was a return that had been sent out again without been fully checked for any faults, making me think that quality control was below standard,at least with this particular item. Thais was very disappointing as I always understood that Phase 8 were a very prestigious company.”

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Posted 1 month ago

Phase Eight is rated 4.3 based on 7,008 reviews