Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“Zipper wouldn't do up even when it was on the hanger”

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Posted 3 months ago

“Arrived in plenty of time lovely colours but fit was on large size now seen dress in outlet store so im guessing it wadnt a good seller”

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Posted 3 months ago

“I recieved an item that had stains on it and looked like it had been warn. It wasn't easy feeding this back to the company. I emailed,used your chat facilityand eventually rang. I was reimburded for the return postage but that was all. No real apology or compensation (apart from money off another item) ehich I turned down).”

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Posted 3 months ago

“Delayed delivery-paid next day. Box in poor condition. Label stitching obvious on top of hat.”

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Posted 3 months ago

“Unable to contact your customer service via the telephone. Also big issue with your refund system which left me in debit. Unfortunately not acceptable and very time consuming to chase to rectify.”

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Posted 3 months ago

“Beautiful but creased so badly I won’t wear a second time.”

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Posted 3 months ago

“Dress came up small But unfortunately I returned the smaller size and still waiting for the refund! It was in the same return parcel that I returned a necklace in which has been refunded. Have now live chat them and it takes 6 days fior them to reply.”

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Posted 3 months ago

“The quality was more primary than phase eight. Neck line was very low and quality of material not great. Sorry”

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Posted 3 months ago

“Still waiting for a refund for an item which I returned to store 12 days ago. Also, for a dress that I returned in 2025, customer service is not great!”

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Posted 3 months ago

“Delivery was ok but the dress was just in a tiny bag.”

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Posted 3 months ago

“Lovely looking dress but the sequins all had long pieces of thread hanging from them . It wasn't finished off adequately. I Had to return”

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Posted 3 months ago

“All three items purchased at my usual size was very large. The cut and fit were really poor and this is the first time in my life that I returned a product as there was no way I could ever wear these clothes without a massive alteration. Very disappointed, and lesson learnt is to try out the fit and experience the material in person for a purchase and not to trust the images and sizing online. Thank you.”

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Posted 3 months ago

“Inferior quality of fabric not of a a standard I expect from Phase Eight. The sizing was not to size in my opinion”

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Posted 3 months ago

“Don't normally shop here as I find clothes quite old fashion”

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Posted 3 months ago

“Dress didn't look new. Screwed up in small package”

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Posted 3 months ago

“No email was sent,to say I could collect,so when I had an online chat 2 weeks later,my order was cancelled. I had another order to collect,and the jumpsuit was waiting.apparently it happens often. Phase eight need to sort this”

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Posted 3 months ago

“I really struggled with the zip. Had to return.”

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Posted 3 months ago

“Still waiting for my order. Will give it a review when it arrives. The item was lost”

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Posted 3 months ago

“I have had to return the item as it arrived too late and in any event the colour wasnt as expected. The hat itself is lovely. I am giving 2 stars because of delivery, which I had to chase up with Phase Eight and thereafter the fact the couriers claimed they had tried to deliver and left a calling card, they had done neither, as I was at home during the alloted time. Very disappointed with the service”

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Posted 3 months ago

“fitting X. returns fee”

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Posted 3 months ago

Phase Eight is rated 4.3 based on 7,256 reviews