Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“Already have the dark wash of these jeans ordered the same size in the light wash and they were 2” smaller in the waist had to return”

Helpful Report

Posted 1 month ago

“I can’t recommend the dress as I never received it, it was lost! The refund was dealt with quickly & politely but losing the dress I needed for an event, caused me a lot of inconvenience!”

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Posted 1 month ago

“On this occasion extremely dissatisfied consequently item was returned.”

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Posted 1 month ago

“This blouse was way too large. One of the sequins on the right breast was black - not white. Far too busy......”

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Posted 1 month ago

“I have not yet received my dress and Evri have delayed the delivery again.”

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Posted 1 month ago

“The product was damaged in store so I ordered online. Delivery was delayed communication was very poor and whrn the product eventually arrived it was damaged! Frustrating”

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Posted 1 month ago

“Purchase this jumpsuit, worn for an hour and the stitching on seam came apart. Very disappointing.”

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Posted 1 month ago

“Ive attempted to buy this twice now with delivery to home and local phase eight store respectively. Both times the hat is delivered dented and damaged. Do not sell dented damaged hats to your customers. Very poor services”

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Posted 1 month ago

“I have returned this dress 1 September 26 and called last week to see why I haven't received my money yet back since I can see it has arrived at it's destination! They told me its been received but I'm still waiting for my money!!!”

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Posted 1 month ago

“I never received my dress as Evri have not delivered so I asked for a refund. I have received the refund but this does not include the cost of the delivery so I have now paid approx £5 for the privilege of receiving nothing!! It is not my fault you choose to use Evri which everyone knows has a poor reputation. I would like the delivery cost refunded as well .”

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Posted 1 month ago

“Item was faulty, spoke to customer services who advised me I could return and wouldn’t be charged the return fee. This is not correct - so not only did I pay for delivery, I also paid a return fee for an item that turned up faulty!”

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Posted 1 month ago

“Personally I did not like the fabric - felt like a paper napkin and did not sit well. I ordered two of these dresses in different sizes, the fabric one one of the seams was coming apart - again a reflection of the poor quality of fabric.”

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Posted 1 month ago

“Returned this item and still haven’t received my refund”

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Posted 1 month ago

“It may have been in the sale at a very cheap price, but it was offered me to try on looking like a bag of rags or dish cloth, so although l tried on, l couldn't get over it's extremely creased state.”

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Posted 1 month ago

“Ordered blue bag. Black one arrived. Not good customer care.”

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Posted 1 month ago

“You cancelled my order without an explanation!”

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Posted 1 month ago

“I only bought this dress, for a function later in the year, as it was in the sale at £109, reduced from £169. The price tag on the dress shows £109 i.e. no reduction. On more than 3 occasions Customer Service agents agreed to refer my query to a supervisor. I have sent a few emails. No supervisor ever called me in 3 weeks. Did I have 14 days to return or 28? No idea! I have cancelled the order and am returning the dress. Very disappointed. Customer Service rating 0!”

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Posted 1 month ago

“Product never arrived”

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Posted 1 month ago

“Yet again. Ordered from phase eight for next day delivery. It never turned up. When contacted I was informed the parcel had been lost by EVRI. Such a shame that big company’s still insist on using such a useless delivery service. It’s a wonder you stay in business.”

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Posted 1 month ago

“Normally good.”

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Posted 1 month ago

Phase Eight is rated 4.3 based on 7,256 reviews