Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Nederlands

Español

Français

Polski

Русский

Italiano

“I received the wrong item. Returned it 8 business days ago and still haven't got a refund.”

Helpful Report

Posted 2 months ago

“Love some of your designs but you fall down drastically with your sizing!”

Helpful Report

Posted 2 months ago

“So I order direct but then had email to say it was cancelled. Wasn't sure why. So I was able to get this dress via John Lewis. I did get sale price but ordering direct I would of got the extra discount you were offering. It couldn't been out of stock as Next had it as available bit their price was full price so found it on John Lewis”

Helpful Report

Posted 2 months ago

“3rd replacement top, all of them began to thread on first wearing. Really disappointed as I love the design and fit but the white threads on dark navy background are very noticeable. Brought this to wear on holiday but after one wear I had to pack it away.”

Helpful Report

Posted 2 months ago

“This dress was ordered twice, the first one never arrived, even though it was supposed to be delivered between given times? I reordered a replacement which was also late being delivered and to the wrong address? Evri the courier are useless, you need to find a more reliable delivery option for your customers. Had to return the dress as it was extremely creased and disappointing.”

Helpful Report

Posted 2 months ago

“I ordered the dress as available on line, to then revive a refund & details a few days later advising the dress is no longer available!!! Utterly disappointing & not even an alternative option”

Helpful Report

Posted 2 months ago

“The 2 garments received were both shop soiled and should never have been sent out. Disappointed and disgusted”

Helpful Report

Posted 2 months ago

“It never arrived”

Helpful Report

Posted 2 months ago

“Item never received Courier lost the item. 2 weeks on and no sign of refund despite contacting phase eight twice.”

Helpful Report

Posted 2 months ago

“Rubbish, they use DX for part or the order which has never arrived to my house on both separate occasions”

Helpful Report

Posted 2 months ago

“Mon avis ne compte pas pour vous parce que je suis noire d'origine africaine après avoir répondu a votre précédent sondage ma carte ne passe plus”

Helpful Report

Posted 2 months ago

“I love phase eight. But not online shopping I feel it’s second class I am disappointed with quality of the online clothing”

Helpful Report

Posted 2 months ago

“I would T know as I have never received it and in spite of several messages never got a refund”

Helpful Report

Posted 2 months ago

“Not great. Badly packaged item.”

Helpful Report

Posted 2 months ago

“I never received the jumpsuit and I am now trying to claim a refund from phase eight. The customer service is shocking. I had to order it again from next.”

Helpful Report

Posted 2 months ago

“I have NOT recieved my parcel. I keep trying to contact costumer care services and get no response and no resolution.”

Helpful Report

Posted 2 months ago

“The actual fascinator was pretty but too small and not quite the right colour. Beware ordering from Phase Eight, especially in there is a problem with the order, such as not dispatched for over a week and trying to get information from 'Customer Service' is a nightmare. Plus when you return the item (once it actually turns up) and you've paid for 48 hour tracked return, they still have the cheek to deduct £1.95 from the refund!!”

Helpful Report

Posted 2 months ago

“Das Kleid sieht gleich aus. Es ist einfach das Kurze gekommen statt das lange schöne Kleid! Bin sehr enttäuscht….”

Helpful Report

Posted 2 months ago

“Its not delivere”

Helpful Report

Posted 2 months ago

“I did order this skirt but was unfortunately sent trousers so not really qualify to submit a review.”

Helpful Report

Posted 2 months ago

Phase Eight is rated 4.3 based on 7,256 reviews