Hello there, Thank you for this feedback. We are always looking at ways to improve our service and packaging, I will pass this feedback on to the team. We sincerely apologise that you have not received a response yet - we have reached out to you via email to resolve this issue. Kind regards,
Phase Eight customer care
Hi,
Thank you for taking your time to leave a review. We are so pleased you found our ordering process simple.
We look forward to you shopping with us again.
Kind regards
Hi, appreciate your input. Noted on your preference for a slimmer width in the new style. Your feedback is valuable. If you have any other thoughts, feel free to share.
Best regards.
Hi there,
Thank you for your feedback, we're so pleased to hear we were able to send a new belt out for your order.
Thank you for shopping with Phase Eight.
Kind regards,
Phase Eight Customer Care