“I was a bit disappointed in these jeans - they were a bit baggy and wrinkly on my legs and not very flattering . This might just be my figure ... I have very skinny legs . I did like the contrasting stitching .”
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards
Phase Eight Customer Care
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Phase Eight Customer Care
Hi there
We are very sorry to hear that some items arrived creased and the received incorrect trousers. This is not what we would expect, and I assure you this is not common. This is not up to our usual level of service at all, and I will pass this on to our warehouse manager to look into to ensure that this does not happen again.
Kind regards,
Phase Eight Customer Care
Hello,
I am sorry to hear that we have let you down on our service to you on your order this time.
Unfortunately, we did have a problem with this delivery and it was investigated, we are confident this should not happen again. Looking at your order I can see that it has been refunded in full for you.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi there,
Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our level of service.
We hope you have a lovely rest of your day.
Kind regards,
