Hi there,
Thank you for your feedback.
We are very sorry to hear that you received the wrong item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us.
Kind regards.
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you're happy with your new jeans.
Kind regards,
Phase Eight Customer Care
