Hi There,
Thank you so much for your feedback. It's fantastic to hear that you had an easy and smooth experience when placing your order and that the staff at the Glasgow store were helpful when you went to pick it up. Have a lovely rest of your day.
Kind regards,
“Reordered this item as it failed to be sent with the rest of the order and I had no notification that it would be late. I re-ordered and I'm still waiting for it to arrive!”
Hi Patricia,
Thank you for taking the time to leave us a review.
I am ever so sorry to hear that part of your order did not arrive and was instead refunded. If you are still missing the outstanding items on the other order please do contact us using our live chat service and we can certainly look into this further for you. I sincerely apologise for any inconvenience.
Kind regards, Phase Eight Customer Care
