Hello there,
I am truly sorry to hear that we have let you down on your order this time because your order was not as you expected.
I can assure you that is not our usual level of service at all. If you still need our assistance, please do get in touch and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hi there,
Thank you for taking the time to provide us with feedback. We are happy that you are satisfied with our customer service.
We hope you have a lovely rest of your day.
Kind Regards,
Hi there,
Thank you for your review. I'm sorry that the trousers sizing were not right for you and you are able to find a more suitable alternative. I pass on your feedback to the team for review.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a good customer service experience.
We look forward to you shopping with us again.
Kind regards
