Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hello there,
Thank you for taking the time to leave us feedback and we are very sorry to hear that you have not received a refund to your gift card yet. I am sorry but we have stopped processing refunds to gift cards automatically as a lot of customers dispose of their gift cards once they have used them.
Please contact us directly and we will look into this for you:
https://www.phase-eight.com/here-to-help/contact-us.html
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you receive great customer service from your local store!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care