Hi,
Thank you for your positive feedback! We're thrilled to hear that you love shopping with Phase Eight and that you've had a great experience with fast delivery, great packaging, and easy returns options. If you have any further questions or need assistance, feel free to reach out.
Best regards.
Hello
Thank you for taking the time to leave this feedback.
It is always great to hear a customer has received excellent customer service! We hope that you love your new items and we look forward to you shopping with us again soon.
Kind regards, Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
“Although I have not worn my shorts yet they are a lovely fit. I am very pleased with the style and quality and can't wait for the weather to improve so I can wear them.”
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you've had a smooth experience with ordering and returning your items and hope you were able to find a suitable alternative. Thank you for being a valued customer!
Kind regards,
Phase Eight Customer Care
