Thank you for your feedback,
I am sorry that you did not find the quality as you would expect from Phase Eight.
I will be passing your comments on to our garment team
Hello,
Thank you for leaving such a positive review with us.
It's great to hear you found our staff helpful when visiting the store.
We aim to provide this level of service to all our customers, it's great to hear we met our target here.
Thank you for shopping with us and we look forward to providing you with great service again in the future.
Kind regards
“Lovely trousers with a zip fastening for anyone who needs to know but ridiculously long as usual. They are currently with the dress maker being shortened & were described by her like the hind leg of a dog before asking me if they were seconds! I am just hoping when I collect them that I didn’t just waste £99 on something she was unable to make a professional job of as it was so difficult for her to establish a straight line to cut. I need to add this is the second Phase 8 item I have purchased in the last 6 months where I have been told it is so badly finished it cannot be altered! Sort it out Phase 8 - you are not exactly cheap!”
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
