Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hi there,
Thank you for your feedback, we're so pleased to hear we were able to send a new belt out for your order.
Thank you for shopping with Phase Eight.
Kind regards,
Phase Eight Customer Care