Hello Julie,
Thank you for taking the time to leave us a review.
I am ever so sorry that your order arrived with the security tag still attached I can assure you this is not what we would expect. It is a shame that there were no replacements available and I apologise that getting the tag removed was not an easy task for you. We will be sure to pass this feedback onto the dispatch team.
Kind regards, Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garments arrived with you in the condition they did, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Phase Eight Customer Care
