Good morning!
Thank you for sharing your experience! We're delighted to hear that your parcel arrived promptly and that our returns process was convenient for you. If you have any further feedback or need assistance, please don't hesitate to let us know. We appreciate your support.
Phase Eight Customer Care
Hello,
Thank you for leaving such a positive review with us.
We are so happy to hear you are happy with your purchase and found our services quick and easy to use.
Thank you again for shopping with us and we look forward to providing you with this level of service again in the future.
Kind regards
Hello there,
I am truly sorry to hear that we have let you down on your order this time because you have not received your refund for your return.
I can assure you that is not our usual level of service at all.
Please do send a photo of the postage receipt to our customer care email and our customer care team will be happy to assist you with this matter.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
