Hello Sharmin,
Thank you for taking the time to leave this feedback.I am sorry to hear the garment did not meet up to your expectations. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards,
Phase Eight Customer Care.
“Loved the colour, nice stretchy fabric and a good price in the sale but I felt although I had purchased the small, they seemed a bit on the big side and were far too long on me.”
Hello there,
Thank you for taking the time to leave us feedback. This has now been forwarded to our relevant department for further investigation.
If there is anything we can help you with, please let us know.
Kind regards,
“Die Hose ist super schön und trägt sich gut. Leider ist die Qualität schlecht. Noch beim ersten Tragen hat sich die Naht an einem Hosenbein gelöst, sodass nun ein Hosenbein länger als das andere ist. Das kann eim Schneider sicher wieder richten. Aber für den Preis habe ich eine bessere Qualität erwartet.”
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
Your feedback has now been forwarded to our relevant department for further investigation.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you are happy with your new culottes!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
“I dont usually wear culottes but I liked the colour so couldn't resist them! The fit is perfect for me (I'm 5'6") so maybe slightly longer on me but looks good with heels.”
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our products and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
